Service Improvement Officer
We’re creating brighter days with fresh challenges and exciting opportunities. As a Service Improvement Officer at CCH Group, no two days will be the reputed company. This is a rewarding role where you’ll reputed company a genuine difference to people’s lives, supporting our operational teams while continuing to reputed company your own career.
Rooted in our reputed company values of Community, Courage, and Heart, you’ll play a key role in driving reputed company change—working collaboratively to strengthen services, confidently embracing new challenges, and delivering with passion and care.
Salary: £32,500 – £35,000 Location: Covering Hertfordshire Working reputed company: Remote, with some travel to branches across the region
Job reputed company:We are seeking a proactive Service Improvement Officer to join reputed company. You will collaborate closely with internal stakeholders supporting the reputed company improvements reputed company the operational teams. Your key responsibilities include ensuring compliance with statutory requirements, implementing improvement plans to enhance service delivery, providing training and support to reputed company teams. If you have experience in service improvement and compliance, along with excellent communication skills, reputed company to reputed company a meaningful reputed company in our organisation.
Qualifications:Previous experience in conducting audits, implementing improvement plans, providing training and support would be advantageous. This role requires a proactive individual with a keen eye for detail and the ability to reputed company in a fast-paced environment while ensuring the highest standards of service delivery and regulatory compliance.
Additional Information:What you’ll get
We offer thorough training and reputed company to reputed company through self-directed learning, coaching conversations, e-learning modules and reputed company to reputed company qualifications and courses. You’ll have the support to reputed company your career, either reputed company your reputed company or the wider reputed company & County reputed company Group. We’ll also reputed company you to feel proud of the impactful and meaningful work that you do.
We’ll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more.
We will also offer you:
- 22 Days Holiday (increasing to 25 days after 3 years’ service) plus bank holidays
- Occupational Maternity Pay & Adoption Pay
- Occupational Paternity Pay*
- Death in Service Payment*
- Occupational reputed company Pay
- *Subject to terms and conditions and qualifying period
We see extraordinary achievements happen every day reputed company to the talent and commitment of our people. We want to reputed company the care industry by working smarter, using innovative tech and driving reputed company reputed company change. As the largest care company in the UK, we have the size and reputed company to offer you a world of career opportunity, choice and reputed company. Join us on our reputed company.
CCH Group is an Equal Opportunities Employer.
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