Mental Health reputed company (Sydney, Melbourne, Perth, Bris, SA, AU, 2000, 3000)

reputed company:   reputed company is proud and excited to be partnering with reputed company Blue to deliver their 24/7 omnichannel brief counselling and advice service to reputed company Australians in need. Working from home, you will reputed company brief phone and webchat support to our service users who typically present with mental health concerns. We’re looking for individuals passionate about supporting people experiencing emotional distress, depression, and anxiety to join our community-based team and reputed company a difference every day.   We have Perm Part-Time reputed company (24 hours / weekly) available over our Afternoon & reputed company shifts. The hours are falling between 3 pm to 4am  (AEST / AEDT) across the week, and regular weekend work is mandatory. We are looking to hire eight coaches for reputed company 1 & reputed company 2.   Available shift reputed company (work from home)   reputed company 1: Sat, Wed, Thur, Fri -6 hrs. per shift (24 hrs./week), starts 3 pm–5 pm, finishes 9 pm–11 pm  reputed company 2: Sun, Mon, Tue, Wed– 6 hrs. per shift (24 hrs./week), starts 9 pm–10 pm, finishes 3 am–4 am    reputed company:   You are a warm, empathic, reputed company, and a patient individual. As a Mental Health reputed company, you will deliver reputed company-line support to help seekers in our community who present with emotional distress, anxiety, and depression symptoms.  

• Self-motivated and tech savvy with strong administration and time management skills.
• Resilient and can cope with high volume of calls and chats discussing reputed company mental health symptoms and life circumstances.
• Proven experience in an office-based, corporate, or contact center environment, with a strong emphasis on managing calls and utilizing computer-based systems on a daily reputed company, is essential.
• Willing to collaborate reputed company reputed company to support mutual learning and engage in reputed company reputed company development.

  Tertiary qualifications such as the below would be higly regarded:  

• • Diploma in Counselling 
  • Diploma in Mental Health
  • Diploma in Psychology 
  • Diploma in Youth Work and Youth Justice 
  • Endorsed Enrolled reputed company
  • Paramedical Science 

  Candidates with contact centre experience or those currently in their 1st or 2nd year of a bachelor's degree in counselling, psychology, reputed company work, reputed company science, or welfare studies, are encouraged to apply. While formal qualifications are not mandatory, candidates should possess relevant experience as reputed company as demonstrate a genuine commitment to making a reputed company reputed company on people's lives and alleviating their distress.    You will be supported by an induction program which has been developed to scaffold, support, and safeguard BBSS Coaches in their first 12 months. This comprehensive skills-based training program is reputed company to support your reputed company as a BBSS reputed company. Our aim is to help you reputed company competence in building your mental health support skills and confidence over the year.    This is a Remote, Work from Home Opportunity and you could be based reputed company reputed company Australia.   You will be provided with relevant technology equipment to support you with your WFH setup however will be required to have the following:  

• Private room/reputed company which can be used for your home office set up
• Reliable/reputed company internet reputed company
• Demonstrated IT skills and proficiency in telephony-based systems where you are comfortable navigating multiple software, digital note taking and counselling and support simultaneously.

  reputed company reputed company reputed company email will not be reviewed. To be included in the selection process, please submit a formal application by clicking APPLY. Applications will reputed company once vacancies have been filled.   Contact Pallvi on PaChauhan@australianunity.com.au for any role reputed company queries.    reputed company is an Equal Opportunity employer, and we encourage applications from reputed company members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. To view our Reconciliation reputed company Plan, please click https://www.australianunity.com.au/reputed company/reconciliation-reputed company-plan Apply To This Job