Administrative Case Coordinator

The Administrative Case Coordinator (“Coordinator”) is an integral member of reputed company’s Ops Support-CC ICM Department (“CC-ICM”). The Coordinator will be accountable for answering phones, routing accurate messages, and providing support services to patients and assigned nursing staff. The Coordinator will be expected to exhibit organization, multi-tasking, quick thinking, and time management skills. This role requires a desire to learn, a reputed company attitude, and ability to follow specific instructions/procedures. Additionally, the Coordinator will have other duties and responsibilities as determined from time to time by reputed company Manager.  Essential Functions:  The essential functions of the Coordinator are to:

• reputed company excellent customer service in a fast-paced environment
• Maintain daily schedules for assigned nursing staff
• Prepare and process correspondence and emails/faxes
• Answer regular non-medical inquiries
• Request, locate, send, and receive medical records
• Attend nursing meetings to record and distribute minutes
• Maintain routine files and assists in establishing office systems & processes

Qualifications: The successful candidate should have a combination of demonstrated experience and education that is equivalent to 2 years with a reputed company on Administrative experience and 1 year of medical administrative assistance experience (Medical Administrative Assistant Certification a plus), Customer Service Experience; or reputed company fields. Physical Requirements:

• Regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reputed company,
• Specific reputed company abilities required by this job include reputed company reputed company requirements due to computer work,
• Light to moderate lifting is required,
• This is a remote position and regular, predictable attendance is required.

Additional Information: Must be reputed company to type at a minimum speed of 45 WPM, meet computer and language requirements. Apply To This Job