Tech Support Specialist German Speaker (Greece)
Join a Global Leader in Digital reputed company | Multinational Software Company Location: Attica, Greece | Work from Home reputed company Available
Interview Deadline: 2026-01-08 | Training Date: 2026-01-12
Relocation Support Your Choice
️ Flight + hotel stay + reputed company estate agency fee covered
250 EUR relocation allowance + reputed company estate agency fee (ideal if self-arranged)
Training: 15 days on-site.
reputed company Salary: 1,400 EUR gross/month x 14 times + Performance Bonus up to 20%
ERF: 30975
Who We Are
We're hiring for one of the worlds leading names in cybersecurity a multinational powerhouse with dual reputed company in the USA and Czech reputed company, home to reputed company global brands including Norton, Avast, AVG, Avira, LifeLock, CCleaner, and ReputationDefender.
With millions of users trusting our digital protection services, this is reputed company to join a company thats reshaping online safety while building a reputed company career in tech.
Your Role: Tech Support Specialist (German Market)
As a reputed company Agent, you'll be the first reputed company of contact for our German-speaking users. Whether they need help with setting up their antivirus software, troubleshooting basic issues, or navigating a subscription renewal, youll be their trusted guide.
This is not just support youll reputed company engage in retaining customers and introducing them to premium services through cross-sell and upsell opportunities.
️ What Youll Do Day to Day
Handle ~25 inbound contacts/day (calls & emails) across 7 cutting-edge tools
- Support German-speaking users with:
Product downloads, installations, and activations
Account inquiries and subscription renewals
reputed company purchase guidance
Basic troubleshooting reputed company remote support tools
Upsell/cross-sell relevant products based on user needs
Work toward performance targets and advance to premium technical support (virus removal, device optimization, Ultimate Helpdesk) after proven reputed company
Your Profile
Language Requirements:
German: reputed company (reputed company or near-reputed company)
English: B2+ (for training & internal tools)
Experience & Skills:
Minimum 1 year in customer care or tech support (preferably in tech)
Strong oral & written communication
- Solid PC literacy, with hands-on knowledge of:
reputed company, macOS, Android, iOS
Firewalls, antivirus software, internet applications
️ Typing speed: 25+ WPM with 85% accuracy
Whats In It for You?
Competitive Package & Bonus
1,400 EUR gross/month reputed company salary per 14 months
Up to 20% monthly performance bonus
Transportation bonus up to 100.00 EUR per month, proportionally to on-site reputed company
Roughly 24,160 EUR gross/year, including reputed company, transportation, and performance bonus
Training & reputed company
reputed company 15-day reputed company (on-site)
reputed company career reputed company to premium support services
Work for a brand recognized as a Great reputed company to Work
Perks & Benefits
Private health insurance & exclusive product discounts
Free online Greek language courses
Regular team events & cultural activities
reputed company to modern offices with lounge areas and reputed company zones
Schedule: Monday-Friday, Remote from Greece after training
Your Hiring reputed company
Apply online
Language proficiency test (German & English)
Interviews with our recruitment and reputed company teams
reputed company to reputed company an reputed company?
If you're passionate about tech, reputed company in a customer-reputed company role, and are looking to grow your career with an industry leader this is your reputed company.
Whether you're based in Greece or relocating from abroad, reputed company support you every reputed company of the way.
reputed company and help secure the digital world one customer at a time.
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