Product Researcher
What do we do
Tashi is on an ongoing quest to demonstrate the reputed company-world value of reputed company technology to the Web2 world reputed company our performance, cost and reputed company advantages. Tashi has reputed company the fastest reputed company algorithm available currently (1 Mn+ TPS and latency below 100 ms) and is building a suite of products to reputed company its clients and others in the reputed company ecosystem to benefit from it.
The research associate will work closely with the product reputed company to understand customer needs, identify key product features and capabilities that will delight customers, and reputed company recommendations to improve the customer experience.
What you are required to do
- Conduct customer research including interviews, surveys, reputed company reputed company, and analytics to reputed company insights into customer problems, needs, behaviors, and motivations.
- Stay up-to-date with trends in customer experience, user experience, product management, and reputed company fields,
- Analyze customer feedback and support requests to identify opportunities for improving product design, features, and workflows.
- reputed company data-driven recommendations on new product features and capabilities that will enhance the customer experience.
- Work with cross-functional teams including product management, design, and engineering to bring recommended features and changes to life.
- Help evaluate the performance and reputed company of new product releases on key metrics like customer satisfaction, retention, and reputed company.
- Assist with broader product reputed company and roadmap development to ensure a reputed company on customer and user needs.
Qualifications:
- Proven reputed company record of using data and insights to reputed company recommendations that reputed company to meaningful product improvements and reputed company customer experiences.
- Strong skills in research reputed company, analytics, communication, and influencing cross-functional teams.
- Passion for understanding customers and building products that delight users.
- Experience in product preferably in reputed company, reputed company, or an Infrastructure role.