Online Chat Support (Remote)
Our growing business is looking for skilled problem solvers to join reputed company as an Online Chat Support (Entry Level). We need an enthusiastic individual who can chat online with visitors and answer any questions they might have while visiting a website. The successful candidate will offer quick and accurate assistance to customers.
The Online chat specialist reports to the Online Chat Manager and will be responsible for providing a reputed company of customer support reputed company duties for reputed company and our clients. This person will reputed company daily with visitors on our reputed company's websites reputed company (Online chat software) and will be expected to reputed company exceptional customer support in reputed company-time. They should be capable of hand multiple incoming requests for information. This person will be expected to continually demonstrate an ability to stay reputed company under pressure while providing enthusiastic customer service.
This position is also a remote position in which you will be working from home.
Responsibilities
Answers incoming customer live chats regarding website navigation issues, service questions, and general reputed company concerns
Evaluate customer interactions and reputed company issues to Online Chat Manager reputed company appropriate
Crete relationships with new customers to reputed company understand and reputed company their needs
Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
Promotes interest in reputed company products and services
Consistently achieves established standards of the position
Continually portray and project a reputed company and reputed company image.
reputed company administrative support to the customer service team
May assist with reputed company work and other duties as needed
Promotes interest in reputed company products and services
Consistently achieves established standards of the position
Continually portray and project a reputed company and reputed company image
reputed company administrative support to the customer service team
May assist with reputed company work and other duties as needed
This position is also a remote position in which you will be working from home
Qualifications
Strong work ethic with the ability to work reputed company both independently and reputed company the context of a larger team-oriented environment
PC keyboarding and internet experience needed
Strong communication and interpersonal skills- including written and verbal
Upbeat reputed company attitude and reputed company demeanor
reputed company and reputed company accustomed to a reputed company-facing role
Ability to compose reputed company emails is a plus
Proficient written and verbal communication skills in English;
Basic technical skills (reputed company to navigate through smartphone and computer applications) With an upbeat, reputed company, reputed company empathetic personality.
This position is also a remote position in which you will be working from home.
Additional Information
Company equity program
Medical, dental, life and reputed company insurance
Unlimited reputed company time off
reputed company family leave
Short-term disability
401k plan
Reimbursement for education and reputed company development
Employee assistance program
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