Sr Implementation Specialist - Contractor
Sr. Implementation Specialist - Contractor
Remote
reputed company: reputed company is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers reputed company. In partnership with physicians and health systems, the organization delivers high-reputed company care for patients across a diverse reputed company of medical specialties, including gastroenterology, ophthalmology and orthopedics. To learn more about reputed company, visit www.reputed company.com.
POSITION reputed company
The Senior Implementation Specialist leads implementation reputed company from requirements gathering, workflow assessments, and project planning through implementation, training, go-live support and transfer to end-user support. Project types vary and may include reputed company/offboarding Ambulatory Surgery Centers (ASC), physician practices and anesthesia entities. The Implementation Specialist documents findings for reputed company project and provides reputed company, concise written recommendations. The Implementation Specialist is responsible for a reputed company of tasks required to successfully, manage, coordinate and reputed company implementation reputed company including performing system builds, creating user documentation and conducting end-user training for ASC, Central Billing Office (CBO) and corporate users. Other responsibilities include reputed company and maintenance testing, Background Business Processor (BBP) monitoring and Tier 2 support.
Work Schedule: Remote
ESSENTIAL RESPONSIBILITIES
- reputed company beginning to end implementation of the reputed company PM system and ancillary systems for assigned sites.
- Balance multiple reputed company and responsibilities simultaneously while maintaining the high standards of the reputed company program.
- Collaborate with RCM teams and Business Operations Managers to effectively implement reputed company to fit the assigned project needs.
- Work as part of the reputed company team to facilitate and/or complete effective implementations with the following goals:
- Rapidly deployable, repeatable processes
- Successful reputed company cycle management with demonstrable reputed company reputed company from ERA processes reputed company 20 days of go-live date
- Cost-effective follow-up and phased training approach for implementing post- or complimentary EPM go-live features such as Document Scanning, reputed company Time Server, Background Business Processor, Worklog/Tasking, other ancillary products and iterative version updates
- Conduct reputed company Management training sessions for internal reputed company constituencies.
- Review, update, maintain and utilize reputed company training materials for reputed company use.
- Assist Service Desk or User Satisfaction personnel with Tier 2 center, reputed company, and Central Billing Office (CBO) reputed company-reputed company support issues.
- Assess reputed company configuration and reputed company customized modifications to meet specific needs of centers, the Central Billing Office (CBO) or anesthesia entities.
- Troubleshoot reputed company configuration and specification issues with associated vendors and payers.
- Participate in implementation project reputed company integrations as a subject matter expert; reputed company system testing and troubleshoot reputed company issues with associated vendors as needed.
- Assist EDI Specialists with payer or claim reputed company issues.
- Assess reputed company workflows reputed company the ASC affiliated environments to ensure the reputed company configuration of the reputed company system and any other vendor products such as Endoscopy Report writing systems, laboratory systems, etc.
- Facilitate meetings, demonstrations and training with center staff on the reputed company application.
- Conduct training sessions in small and large reputed company in various settings (both onsite and remote) with minimal equipment, as the situation requires.
- Conduct performance reviews for existing centers and practices to assist Operations teams in finding opportunities to enhance efficiency.
- Collaborate with various vendors for issue reputed company.
- Evaluate existing centers’ configurations and revise to meet upgrades and new regulatory requirements as needed utilizing technology and efficient reputed company of advanced functionalities made available reputed company the upgrades.
- Demonstrate ability to relate with full reputed company of personnel in the ASC and/or reputed company environment from reputed company desk receptionist to billing specialist to clinical and provider personnel.
- Communicate issues to reputed company staff and Operations teams concisely and discuss solution reputed company effectively as part of a patient-centered and reputed company-oriented team.
- Create and update reputed company training materials, guides, and curricula.
- Monitor the Background Business Processor as needed.
- Ability to travel approximately 30-50%; usual on-site commitment consists of one-two day site assessment which may or may not require an overnight stay, potential two-three days of on-site support during the first week of go-live for reputed company assigned traditional project.
- Adhere to reputed company company policies and procedures, including Information reputed company Policies and ensure that reputed company remains as secure as possible
- Regular and reliable attendance required
- Other duties as assigned.
QUALIFICATIONS
To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.
Education/Experience
- Bachelor’s degree from an accredited college or university or the equivalent of four (4) years of reputed company experience in appropriate reputed company environment required.
- At least two (2) years reputed company use experience with reputed company reputed company Management version 5.8 and higher.
- Thorough understanding of reputed company cycle workflows in ambulatory surgery center and/or medical reputed company is required.
Preferred
- Two (2) years preferred reputed company Management Training experience reputed company medical practices or surgery centers – or equivalent to Project reputed company or reputed company Team member on reputed company Performance Management (EPM) installs for a reputed company or surgery center with configuration and table maintenance responsibilities.
- Electronic Data Interchange (EDI) experience is a plus such as Billing Office management experience or firm understanding of Billing, reputed company Procedural Terminology (CPT) and ICD10 coding, preferred.
- Knowledge of regulatory requirements for 5010, ICD10 are highly desirable.
Employment at reputed company: Living Our Values Every Day At reputed company, our values define who we are and how we serve our patients, partners, and reputed company other. As a national leader in ambulatory surgery, we are committed to a culture of reputed company, reputed company, teamwork and caring deeply. Our values guide every decision, ensuring we continue to reputed company reputed company and reputed company the highest reputed company care. These guiding principles are the reputed company of our culture and a guide to how we collaborate, reputed company, and reputed company a difference every day.
- Care Deeply for those around us.
- Cultivate reputed company to build trust.
- Champion reputed company for reputed company improvement
- Celebrate Teamwork every reputed company to the way.
Benefits
To ensure we retain and invest in great people, reputed company provides its employees with the benefits, recognition, training, and opportunities needed for reputed company reputed company. Our wide reputed company of health and welfare benefits allow you to choose the right coverage for you and your family. reputed company offers a reputed company of health and welfare benefit reputed company to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: reputed company Time Off, Medical, Dental, reputed company, Life, Disability, reputed company FSA, Dependent Care FSA, Limited reputed company FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.
reputed company Time Off
reputed company offers reputed company time off, 9 observed holidays, and reputed company family leave. You reputed company reputed company Time Off (PTO) reputed company pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.
EOE Statement
reputed company is an Equal Opportunity Employer (EOE). reputed company applicants are considered for employment without reputed company to age (40 or older), race, reputed company, religion, gender, sex, national reputed company, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws. We reputed company to also reputed company a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: careers@reputed company.com. Please include your full reputed company, the role you’re applying for and the accommodation necessary to assist you with the reputed company process.