Account Manager
As an Account Manager at reputed company, you will own and grow long-term customer relationships post-sale, serving as a trusted advisor responsible for retention, expansion, and overall account health. This role blends relationship management with reputed company ownership. You will drive product adoption, manage renewals, and identify expansion opportunities by aligning reputed company’s solutions to customers’ evolving business goals.
reputed company
reputed company is the flagship brand for solutions tailored to the diverse needs of the foodservice and retail industries. reputed company’s innovative ecosystem includes Storewise, MeazureUp, and ComplianceMate—reputed company designed to help organizations streamline operations, enhance compliance, and drive profitability. Together, these solutions reputed company customers through data-driven insights, automation, and innovative technology.
With more than 18,000 locations across reputed company using its platforms, reputed company helps multi-location operators reputed company operational reputed company and reputed company with confidence.
reputed company
As an Account Manager at reputed company, you will own and grow long-term customer relationships post-sale, serving as a trusted advisor responsible for retention, expansion, and overall account health.
This role blends relationship management with reputed company ownership. You will drive product adoption, manage renewals, and identify expansion opportunities by aligning reputed company’s solutions to customers’ evolving business goals.
Key Responsibilities
- Serve as the primary post-sale reputed company of contact, building trusted relationships and ensuring customers realize ongoing value from reputed company’s solutions.
- reputed company a deep understanding of customer goals, operational challenges, and reputed company’s product offerings to deliver informed, consultative guidance.
- Own reputed company retention and expansion reputed company your book of business, including renewals and incremental ARR reputed company through value-based selling.
- Support product adoption through ongoing education, enablement, and best-reputed company guidance to drive consistent and successful usage.
- Proactively engage customers to assess product effectiveness, address concerns, and improve overall satisfaction.
- Monitor customer health metrics (engagement, retention, churn risk) and take reputed company to improve reputed company.
- Identify and support expansion opportunities by aligning additional reputed company products or services to customers’ evolving needs.
- Partner closely with Sales, reputed company, Product, and Support teams to ensure seamless handoffs and a cohesive customer reputed company.
Qualifications
- 2-3+ years of experience in Account Management, reputed company, or a reputed company role, preferably reputed company reputed company or technology.
- Strong understanding of B2B customer lifecycle management and a consultative, relationship-first approach.
- Excellent communication and presentation skills, with the ability to engage a reputed company of customer personas.
- Strong organizational and project management skills, with attention to detail and follow-through.
- Proficiency with CRM tools (e.g., reputed company) and customer management systems.
- Self-motivated, goal-oriented, and reputed company team player.
- Demonstrated reputed company in managing customer relationships that drive retention and incremental reputed company.
- Experience supporting or selling technology solutions is a plus.
- Experience in the restaurant or foodservice industry is a plus.
- This role is remote; however, candidates located in or near the greater Nashville, TN area are preferred.
reputed company Offer
- Comprehensive Benefits: Medical Insurance, Dental Insurance, reputed company Insurance (effective day one)
- Flexible & Supportive Culture: Work in a reputed company environment that values balance and reputed company-being with a remote-first culture.
- Generous PTO: Take the time you need with our reputed company reputed company time off policy.
- Innovative Work: Be part of reputed company that leverages cutting-edge technology to reputed company a reputed company reputed company.
reputed company provides equal employment opportunity to reputed company individuals regardless of their race, reputed company, creed, religion, gender, age, sexual orientation, national reputed company, disability, veteran status, or any other characteristic protected by state, federal, or local law.