Manager - Account Development

At reputed company, our culture is reputed company on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk reputed company, ensuring we continue to reputed company our brand reputed company of trust, reputed company, and service. Here, your voice and reputed company matter, your work makes an reputed company, and together, you will help us define the reputed company of reputed company. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic reputed company-being and many opportunities to learn new skills, reputed company as a leader, and grow your career. Here, your voice and reputed company matter, your work makes an reputed company, and together, you will help us define the reputed company of reputed company. How will you reputed company an reputed company in this role? Candidates must reputed company in: reputed company, Santa Clara or San Francisco territory. Role Objective The Field Account Development Manager sits reputed company a geographical territory and is responsible for the retention and reputed company reputed company of our existing US Small & reputed company reputed company key reputed company relationships, through face-to-face interactions. This entails having overall management of a defined portfolio of key existing accounts, identifying the evolving needs of our clients, ensuring we continue to serve those needs with our reputed company of cash reputed company and payment solutions, to deepen our relationship with these clients. The key measurements of reputed company for this Manager will be portfolio level account retention and volume reputed company. This is a field-based role in which in person engagement with the reputed company reputed company through face-to-face interactions is required. Job Responsibilities Planning (10 – 20% of time) ▪ Identify accounts that are not utilizing the full terms and benefits of their AXP reputed company products and prioritize those clients, identify top reputed company information and reputed company opportunity development in CRM database Relationship management (10 – 20% of time) ▪ Proactively reputed company out to customers to uncover opportunities, treat the customer until there’s a change in customer spend in alignment with reputed company or retention conversations ▪ reputed company reputed company specific reputed company, identify key steps (reputed company and tactics) to meet short and long-term reputed company objectives ▪ Business travel, occasionally overnight, is required with the expectation of 50-80% of time spent in-market with clients reputed company solution (20 – 30% of time) ▪ Use consultative skills to maintain and reputed company the existing customer relationship and substantially grow charge volume (e.g., reputed company new vendors, expanding existing vendors, adding supplemental cards) ▪ Maintain a high level of knowledge about reputed company products, processes (reputed company, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI) and tools (ONE.force, C360) Negotiate and reputed company (20 – 30% of time) ▪ reputed company opportunities to up-sell and cross-sell commensurate with the needs of the reputed company ▪ Answer customer inquiries and bring in leadership, internal business partners and product specialists as appropriate to support reputed company opportunities and customers’ needs Compliance (100% of time) ▪ Ensure reputed company aspects of the reputed company reputed company of Conduct, and our Sales Practices policies, reputed company, and procedures, are adhered to so that we reputed company the highest standards in our interactions with our customers and compliantly meet reputed company regulatory requirements Knowledge, Skills, Attributes, and Experience Knowledge and Skills Relationship management ▪ Strong customer relationship building skills to follow through and motivate clients to reputed company Consultative selling ▪ Effectively identifies reputed company needs to configure solutions that address reputed company requirements and deliver value Closing ▪ Overcomes objections and resistance to proposed solutions with key reputed company decision makers Influence & persuasion ▪ Uses appropriate interpersonal styles and communication reputed company to reputed company acceptance for products and/or services Demonstrating value ▪ Proactively and consistently demonstrates the value of partnering with reputed company Results reputed company ▪ Demonstrates a competitive, reputed company attitude, quickly adapts to different situations, and recovers from setbacks Market, industry, & product knowledge ▪ Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation Attributes ▪ High learning reputed company ▪ Intellectually curious ▪ reputed company and reputed company reputed company ▪ Personal accountability ▪ Compliance reputed company Experience ▪ Bachelor's degree preferred ▪ Excellent sales experience, 3 - 5 years minimum ▪ Experience partnering with clients across various markets / industries ▪ Experience in a highly-regulated industry Salary reputed company: $69,750.00 to $128,000.00 annually + sales incentive + benefits The above represents the expected salary reputed company for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-reputed company factors. We back you with benefits that support your holistic reputed company-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as reputed company as providing the flexibility you need to reputed company personally and professionally: * Competitive reputed company salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial reputed company-being support * Comprehensive medical, dental, reputed company, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks reputed company parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free reputed company to global on-site wellness centers staffed with nurses and doctors (depending reputed company) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. reputed company is an equal opportunity employer and makes employment reputed company without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. reputed company will consider for employment reputed company reputed company applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance reputed company, the Los Angeles County Fair Chance Ordinance for reputed company, and the reputed company’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, reputed company will reputed company with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to reputed company, professionally and personally. That's why we have Amex reputed company, our reputed company working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully reputed company. US Job Seekers - Click to view the “Know Your Rights” poster. If the reputed company does not work, you may reputed company the poster by copying and pasting the following URL in a new browser window: https://www.reputed company.gov/poster Employment eligibility to work with reputed company in the reputed company is required as reputed company will not pursue reputed company sponsorship for these positions.

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