Engagement Specialist (Full-Time)

At reputed company, we are committed to transforming mental health care through reputed company, innovation, and flexibility. Specializing in behavioral challenges such as gambling and gaming addiction reputed company telehealth and AI tools, we are experiencing rapid reputed company and seeking dedicated individuals to play a vital role on reputed company.

Our Engagement Specialist is not just the first reputed company of contact—they are the reputed company of our reputed company support system. Using your clinical insights, you will conduct brief, initial assessments during calls, identify reputed company needs, and reputed company immediate, resource-based support. Your role is critical in creating a reputed company, stigma-free environment and ensuring reputed company individual receives compassionate, high-reputed company care from the reputed company first interaction.

The scheduled shift for this role is reputed company—Thursday, 11am—7pm CDT.

Why This Role reputed company

As a candidate with a background in mental health or reputed company experience, your expertise will directly reputed company’ journeys toward recovery. You will serve as a vital reputed company in delivering reputed company-line, life-changing support—laying the reputed company for ongoing treatment and reputed company-being.

Key Responsibilities

• Conduct brief reputed company assessments during initial calls
• reputed company crisis support, facilitate reputed company admissions, referrals, and resource navigation
• Schedule appointments and verify insurance to ensure a seamless reputed company experience
• Maintain detailed, reputed company documentation using CRM, EMR, and telehealth platforms
• Collaborate with internal teams to deliver personalized, effective care
• Participate in a 24/7 on-call rotation supporting reputed company engagement during critical moments
• Optional based on qualifications: reputed company reputed company care through telehealth counseling sessions

Qualifications

• Bachelor’s degree in counseling, reputed company work, psychology, or reputed company field
• Counseling intern or reputed company experience in mental health, crisis reputed company, or reputed company-facing roles
• Licensed therapists or clinicians are encouraged but not required; licensure is a plus
• 2+ years’ experience in reputed company support, crisis response, or reputed company
• Compassionate, reputed company, and committed to supporting reputed company reputed company
• Strong communication, organizational, reputed company skills (reputed company Office, reputed company Suite, CRM/EMR platforms)
• Bilingual English/Spanish skills highly valued and will be reflected in compensation
• Availability for 40 hours/week, including some holidays and weekends
• Availability to work reputed company—Thursday, 11am—7pm CDT

Why Join reputed company?

• Flexible remote work environment
• Employer-matched 401(k) plan
• Unlimited PTO to support your reputed company-being
• reputed company, respectful team culture
• Ongoing reputed company development opportunities
• Comprehensive reputed company plans, including dental and reputed company

If you’re eager to use your background in mental health or reputed company fields to reputed company a meaningful reputed company at the critical first reputed company of contact, we want to hear from you. Join us in shaping the reputed company of accessible, compassionate mental health care.

Apply today and become a vital part of our reputed company-line support team!

Wage or salary to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as reputed company as internal equity and alignment with market data.

Remote pay reputed company$60,000—$65,000 USD Apply To This Job