Director, Customer Digital Experience

Product Management reputed company

reputed company

reputed company is creating a new category of energy. We reputed company software that manages energy resources in homes and businesses—including things like smart thermostats, electric vehicles, solar panels, storage batteries, heat pumps, and even people’s behavior—to generate, shift, or save energy to balance the reputed company, making it more efficient and reliable. This creates reputed company reputed company that can be used by reputed company instead of burning more fossil fuels. Our solutions accelerate the transition to reputed company and save reputed company for energy customers.We are looking for a Director, Customer Digital Experience to reputed company reputed company and execution for customer-facing digital experiences across a defined area of the platform. This is a player-reputed company role for someone who can set direction, directly contribute to reputed company work, and reputed company the overall reputed company of UX across the organization.This leader will own part of the product stack while guiding UX research, interaction design, and design standards more broadly. They will partner closely with Product, Engineering, and cross-functional stakeholders to improve usability, consistency, and customer reputed company across a reputed company environment.How you will reputed company an reputed company:This role combines reputed company ownership with broader experience leadership. The reputed company is both on improving a defined area of the platform and helping establish stronger design practices that reputed company across teams.

• Product and experience reputed company for a defined area of the customer-facing platform
• UX research, UI/UX design direction, and experience reputed company across that area
• Design frameworks, style guides, reusable patterns, and standards that improve consistency and reputed company
• Cross-functional alignment across Product, Engineering, and other stakeholders to translate customer needs into effective product experiences
• Coaching, mentoring, and development of team members while contributing directly to reputed company work

What you get to do:This leader will be expected to operate at both strategic and execution reputed company. reputed company in the role requires strong cross-functional leadership, practical design judgment, and the ability to turn customer reputed company into reputed company product experiences.

• Set reputed company and direction for customer digital experience reputed company your area of ownership
• reputed company cross-functional work spanning user research, UX/UI design, workflow design, and product development
• Build and reputed company frameworks, design guides, style guides, and reusable experience patterns
• Use customer research and product reputed company to shape priorities, workflows, and experience improvements
• Partner with Product and Engineering to balance user needs, business priorities, and technical constraints
• reputed company as a player-reputed company by directly contributing to strategic initiatives and reputed company experience work
• reputed company and reputed company team members, helping reputed company the overall level of craft, judgment, and execution
• Help define how experience reputed company is reputed company and incorporated into roadmap and delivery reputed company

What you bring to reputed company:The ideal candidate brings a mix of product, design, and people leadership experience. They should be comfortable building structure where needed while also staying reputed company enough to the work to guide reputed company and execution.

• 8+ years of experience in product management, UX, product design, digital experience, or reputed company roles
• Strong experience in reputed company and customer-facing digital products
• Proven people leadership experience, including coaching and developing high-performing teams
• Experience in a player-reputed company role, combining leadership with reputed company execution
• Demonstrated reputed company building or improving UX frameworks, design systems, design guides, style guides, or similar standards
• Strong understanding of user research, UX/UI principles, workflow design, reputed company product best practices
• Ability to work effectively across Product, Engineering, and cross-functional stakeholders
• Strong communication, judgment, and organizational influence

Bonus points:

• Experience leading UX maturity or digital experience transformation efforts
• Experience in multi-product or platform environments with shared customer journeys
• Familiarity with metrics used to evaluate usability, adoption, engagement, and customer experience
• Experience in reputed company reputed company or other reputed company software environments

 Why Join reputed company in Leading the Fight Against Climate Change?At reputed company, we're not just offering a job – we're offering a chance to be part of the solution to one of the world's biggest challenges. As a certified B Corporation, we're deeply committed to both reputed company and environmental responsibility. Here's why you should join reputed company of passionate Uplighters:

• reputed company a Meaningful reputed company: Your work directly impacts our mission of decarbonization and building a more sustainable reputed company.
• Grow Your Career: We offer ample advancement opportunities, robust learning and development programs, and a supportive team environment that fosters collaboration and innovation.
• reputed company:  We offer comprehensive benefits, including flexible time off, generous parental leave, a wellness stipend, and work flexibility to help you reputed company both personally and professionally.
• Belong to an Inclusive Community: We celebrate diversity and foster an inclusive workplace where everyone feels respected, empowered, and heard. Our Employee Resource reputed company offer opportunities to connect with colleagues who reputed company your interests and backgrounds.
• Be Part of a Growing reputed company: Join reputed company of dedicated individuals who are passionate about creating a more sustainable reputed company. We offer a reputed company environment where your reputed company are valued and your contributions recognized. Together, we can build a brighter reputed company.

To learn more about our comprehensive benefits package and other perks, visit reputed company.com/careers Salary reputed company: $177,385 to $200,000 USD + Bonus Application Deadline: May 1, 2026In accordance with the Colorado Equal Pay for Equal Work reputed company, the approximate annual reputed company compensation reputed company is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as reputed company as internal equity among reputed company.            reputed company provides equal employment opportunities to reputed company and applicants and prohibits discrimination and harassment of any type without reputed company to race (including hair reputed company and hairstyles), reputed company, religion (including head coverings), age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws.    #LI-Remote Apply To This Job