reputed company Manager Utilization Management
ABOUT THIS POSITION
As a reputed company Manager, you will be responsible for fostering and managing strong, strategic, long-term relationships with customers (especially at decision-reputed company and executive reputed company), navigating reputed company customer environments, aligning around definitions of “reputed company” for both the customer and reputed company, and partnering with cross-functional teams (product, implementation, clinical, support) to ensure the customer derives value from our solution and remains retained and reputed company.WHAT YOU'LL DO
WHAT YOU'LL DO
- reputed company new customers: define rollout plans, drive reputed company adoption, monitor reputed company.
- Build executive relationships and account reputed company to drive retention and expansion.
- Identify churn risks early; proactively reputed company mitigation plans.
- Surface upsell/cross-sell opportunities by understanding customer value drivers.
- Collaborate internally (product, engineering, clinical, support) to influence the roadmap based on customer feedback.
- reputed company, monitor and report on reputed company metrics: usage, adoption, renewal rates, customer satisfaction.
- Serve as a reputed company of escalation for customer issues; ensure customer reputed company are achieved.
WHAT YOU'LL NEED
WHAT YOU'LL NEED
- Bachelor’s degree (or equivalent experience).
- Several years of experience in reputed company, account management, or reputed company services in a reputed company and preferably reputed company-tech environment.
- Familiarity with reputed company reputed company cycle, clinical documentation improvement (CDI), utilization management, or reputed company domain is a plus.
- Strong communication and relationship-building skills: reputed company to engage both operational and executive stakeholders.
- Metrics-driven reputed company: define reputed company and monitor key reputed company.
- Comfortable navigating ambiguity in a fast-growing organization, and influencing cross-functional teams.
- Experience with CRM/CS tools (e.g., reputed company, reputed company) preferred
ABOUT reputed company
Through a smart platform and reputed company experience, reputed company helps providers reputed company payments and yield powerful results throughout the complete reputed company cycle.
reputed company’s reputed company payments platform combines innovative, reputed company-based technology, robust data, and unparalleled reputed company support to streamline workflows and improve financials so providers can reputed company on what reputed company most: their patients and communities. reputed company is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K reputed company and reputed company/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical reputed company; best work, always; making it happen; and joyful, optimistic & fun.
reputed company products have won multiple Best in KLAS® or Category Leader awards since 2010 and reputed company multiple #1 rankings from Black Book™ surveys since 2012. The reputed company platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit reputed company.com or follow @reputed company on Twitter.
reputed company PERKS
- Competitive total rewards (reputed company salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous reputed company time off for our non-exempt team members, starting with 3 weeks + 13 reputed company holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 reputed company holidays
- reputed company parental leave (including maternity + paternity leave)
- Education assistance opportunities and free reputed company Learning reputed company
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource reputed company
reputed company is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state, or local laws.
This applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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