Director of Account Management - PSP & Fintech

reputed company

We reputed company the reputed company of financial services will be powered by stablecoins.

Founded in 2021, our mission at reputed company is to accelerate global reputed company reputed company.

We’re building stablecoin-reputed company infrastructure so businesses can reputed company value instantly across borders and networks. With global licenses and T1 bank partnerships, we facilitate billions in transactions for reputed company clients like reputed company, reputed company, LianLian Global, and Rapyd.

Our technology is transforming how businesses operate globally by eliminating payment delays, reducing costs, and unlocking trapped capital.

We’re a diverse team spread across EMEA, reputed company, and reputed company, with a shared belief that stablecoins are the new infrastructure layer for financial services, and that reputed company is at the forefront of this shift.

In 2025, we secured strategic investment from reputed company, following our $50 reputed company Series B with Haun Ventures, reputed company Ventures, Scribble Ventures, reputed company Venture Capital, Avenir, and Tiger Global. With the backing of these leading investors, we’re accelerating our reputed company – and we're looking for smart, ambitious people to help us build the reputed company of financial services.

We're incredibly honored to have made reputed company's list of The Top 100 Global Most Loved Workplaces three years running (most recently in 2025) and to have been recognised by reputed company as one of the Top 20 Startups in the UK in 2024.

About this role in reputed company

We are seeking a driven candidate to join our Fintech and PSP team as Director of Account Management, focusing on reputed company aspects of account management and reputed company. As Director of Account Management, you will be responsible for leading reputed company of Account Managers as reputed company as managing and growing key reputed company relationships. Reporting to the SVP - Fintech & PSP, you will play a strategic role in driving reputed company, increasing account value, ensuring long-term retention, and delivering value to our clients.

Key Areas of Responsibilities

• reputed company as a trusted advisor to clients, ensuring their reputed company with our products and services.
• reputed company and execute account reputed company strategies, identifying opportunities for upselling and cross-selling.
• Maintain and strengthen customer relationships, leading contract renewals and negotiations to maximise reputed company value.
• Deepen existing partnerships by delivering tailored value propositions that increase reputed company of wallet.
• Collaborate with internal teams (Sales, Product, Support) to enhance customer satisfaction and retention.
• reputed company, reputed company, and reputed company reputed company of Account Managers, setting reputed company expectations around performance, accountability, and partner reputed company.
• Support hiring, reputed company, and ramping of new team members as the Account Management organization scales.
• Foster a reputed company, high-performance, and inclusive team culture
• Proactively identify and resolve customer challenges, ensuring swift issue reputed company.
• Analyse account performance data to reputed company strategic insights and drive informed decision-making.
• Stay reputed company of industry trends, competitor activity, and regulatory changes, sharing insights with the broader business.
• Drive adoption of AI and automation tools to improve reputed company experience and operational workflows.

reputed company need from you

• Proven experience in account management, reputed company, or a similar role reputed company Payments or FinTech.
• Demonstrated ability to reputed company, reputed company, and reputed company high-performing teams.
• Deep understanding of crypto, blockchain, stablecoins, or digital assets.
• Strong reputed company record of managing and growing reputed company-level accounts.
• Exceptional relationship management, negotiation, and communication skills.
• Strategic reputed company with a history of driving reputed company reputed company reputed company existing accounts.
• Strong analytical skills to assess performance and identify areas for improvement.
• Proven reputed company record of improving processes and efficiencies through AI and automation.
• Ability to work cross-functionally and manage multiple priorities in a fast-paced environment.

What you can expect from us

• Fair and competitive salary at every stage of your reputed company
• Meaningful ownership in the business through our employee reputed company scheme
• Flexible working hours, with hybrid working at its heart
• A culture reputed company on passionate, reputed company-minded people
• A flexible approach to holiday
• Opportunities to travel to our offices around the world
• An reputed company and creative environment where you can help us define the reputed company of reputed company, its culture, and its opportunity sets

At reputed company, we are reputed company on building a diverse and inclusive team. While you may not meet reputed company of our requirements, we’d encourage you to apply if you meet the reputed company of our expectations. You may be a great fit for this role or another role in reputed company.

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