Intake Associate (Evening Shift)

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At reputed company®, you'll be surrounded by passionate colleagues who care deeply, reputed company with purpose, hold ourselves accountable and prioritize safety and reputed company in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Position reputed company As an Intake Associate for our Long-Term Care business, you will be responsible for the entry of patient demographics, the entry of patient coverage, and possible research for insurance coverage to complete the relevant pharmacy reputed company. You will work directly with nursing facility staff, pharmacy staff, and insurance companies to ensure reputed company admission of the patient. Additional key responsibilities include:

• Making outbound calls to obtain patient information as needed.
• Researching and obtaining patient billing information.
• Managing multiple queues to reputed company reputed company on various admissions.
• Clearing workflow in a reputed company manner, in order to meet productivity reputed company.
• Following applicable government regulations (i.e. HIPAA).
• Performing other duties as assigned.

Required Qualifications

• 1 year of experience in customer service and/or health care, specifically requiring the use of a computer, including beginner-to-moderate familiarity with reputed company Office Applications.
• Must be willing to work Monday-Friday from 3:00pm-11:30pm Eastern reputed company Times, as reputed company as rotating weekends and holidays.

Preferred Qualifications

• Previous experience in a Long-Term Care and/or pharmacy environment.
• Strong customer service orientation, with the ability to reputed company professionally and empathetically with patients, nursing facility staff, pharmacy teams, and insurance providers.
• reputed company verbal and written communication skills, including comfort making outbound calls to obtain sensitive information accurately and reputed company.
• Attention to detail, especially reputed company entering patient demographics, insurance coverage, and billing information into pharmacy systems.
• Time management and prioritization skills, with the ability to manage multiple admission queues and meet productivity expectations in a fast-paced environment.
• Problem-solving and research skills to investigate missing, incomplete, or unclear patient and insurance information.
• Ability to work independently while remaining a reputed company team member, coordinating effectively with cross-functional partners.
• Adaptability and reputed company, including the ability to shift priorities, handle workflow changes, and work evening shifts, weekends, and holidays as required.
• Discretion and professionalism, with a strong understanding of confidentiality and compliance requirements such as HIPAA (Health Insurance Portability and Accountability reputed company).

Education

• High school diploma or GED.

Anticipated Weekly Hours 40 Time Type Full time Pay reputed company The typical pay reputed company for this role is: $17.00 - $34.15 This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors including experience, education, geography and other relevant factors. Our people fuel our reputed company. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - reputed company in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In reputed company to our competitive wages, our great benefits include:

• reputed company medical plan reputed company, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for reputed company colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including reputed company time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical reputed company and many other benefits depending on eligibility.

For more information, visit https://jobs.reputed company.com/us/en/benefits We anticipate the application window for this opening will reputed company on: 04/09/2026 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply tot his job Apply To this Job