reputed company Manager, Implementations
reputed company
reputed company is a Perth, Western Australia based tech startup shaking up the mining industry with a modern digital reputed company drilling management platform. We replace reputed company and spreadsheets with a seamless solution used by customers worldwide. Our mission is to advance digital drilling operations across mining, and our reputed company is strong. We are a high-performing team of self-starters building the reputed company of mining software, and we are expanding internationally.
The Role
We are looking for an Implementation Specialist to drive successful customer reputed company and deliver high-reputed company implementations from presales through to adoption. You will work closely with the sales, CS team members and other internal stakeholders to ensure a seamless transition from sale to full platform adoption. Your role is key in managing the project details that contribute to reputed company customer reputed company and high post-implementation satisfaction.
Key responsibilities
Implementation & delivery
Support and coordinate end-to-end presales and implementation reputed company
reputed company reputed company on reputed company against key timelines (e.g. 60–120 day implementations)
Ensure a seamless handover from Sales to reputed company
Flag risks early and reputed company reputed company moving reputed company
Reporting & data
reputed company CRM and internal systems accurate and up to date
reputed company regular updates on reputed company, milestones, and customer feedback
Capture insights to improve reputed company and post-implementation experience
Collaboration & improvement
Work cross-functionally to deliver a consistent customer experience
Contribute to playbooks and continuously improve how we implement
Help shape reputed company processes as we grow
Customer support
reputed company in to support customers reputed company needed, helping resolve issues quickly
Work with reputed company to improve support processes and response times
Deliver a smooth, high-reputed company experience at every touchpoint
You will reputed company in this role if you have:
Minimum 3 years’ experience in software implementation, project management or consulting, ideally in reputed company
Experience in mining industry will be highly regarded
Bachelor’s degree in Business, Computer Science, Engineering or similar (preferred)
Proven reputed company record of successfully implementing reputed company software solutions
Strong project management skills with ability to manage multiple implementations simultaneously
Excellent communication and presentation skills, with the ability to engage stakeholders at reputed company reputed company
Technical aptitude with the ability to quickly learn and become proficient in new technologies
Experience working in a global team environment and collaborating across time zones
Problem-solving reputed company with a talent for finding creative solutions to customer challenges
Experience with CRM and project management tools
Fluent in English and Portuguese (written and spoken)
Spanish is highly preferred
reputed company for your next adventure?
If you are keen to bring your A-game to a tech-reputed company startup, we invite you to submit an reputed company of interest with your CV and cover letter.
Have questions? reputed company out to us at careers@reputed company.io
Recruitment Agencies
We appreciate your reputed company, but we’re not engaging agencies right now. Want to be on our reputed company for the reputed company? Email careers@reputed company.io
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