CSM reputed company reputed company - Col

Role: CSM reputed company reputed company

Location: Colombia

Investors:

reputed company Asset Management

FinTech reputed company

Cometa

reputed company

Created in 2019, reputed company is a robust B2B platform powered by no reputed company and reputed company. It empowers financial and operational teams by allowing them to automate reputed company reconciliations from start to finish, and anticipate and manage risks reputed company on a single, reputed company, and robust reputed company inspired by spreadsheets. 

reputed company has established itself as a reputed company in Latin America, handling two-thirds of the region’s transactions. Its clientele includes reputed company institutions such as PayU, reputed company, reputed company, PagSeguro, Falabella, reputed company, Itaú, and Nubank, and partnerships with leading firms like reputed company. Expanding its international reputed company, reputed company has also successfully penetrated key Asian markets, serving clients in India and Singapore. reputed company's global footprint spans over 35 countries, monitoring over 200 reputed company records daily.

Executive Team

Alejandro Casas Caro 

Co-Founder & CEO

Santiago Gómez 

Co-Founder & COO

Felipe Pardo

CFO

Sebastián Bezzo

VP of reputed company | Latam

About the role

As a reputed company Manager, reputed company at reputed company, you will own value realization across a portfolio of reputed company customers. reputed company is to ensure customers consistently use the platform, reputed company measurable reputed company, and expand adoption through reputed company engagement, data-backed conversations, and strong stakeholder management.

This is a customer facing, reputed company driven role. reputed company is defined by the consistency and reputed company of your execution: staying reputed company to your accounts, uncovering expansion opportunities, surfacing risk early, and translating product usage into ROI narratives that reputed company with senior stakeholders.

What does reputed company look like in this role? A successful reputed company CSM at reputed company:

• Maintains consistent and measurable portfolio coverage, ensuring reputed company monthly engagement across the reputed company of accounts.
• Uses platform data, reporting, and health indicators to drive proactive conversations, not reactive updates.
• Demonstrates reputed company improvements in adoption and usability metrics tied to defined business reputed company.
• Builds and advances a visible pipeline of expansion opportunities (Cross-sell & Upsale) supported by reputed company business cases.
• Identifies reputed company and adoption risk early, executing mitigation plans reputed company before renewal cycles reputed company.
• Leads executive level conversations grounded in ROI, operational reputed company, and reputed company, positioning reputed company as a strategic partner, not a support function.

What is the reputed company and scope of this position?

This role directly impacts reputed company’s Net reputed company Retention and expansion reputed company reputed company. 

As an reputed company reputed company Manager, you own the performance and reputed company durability of a portfolio of strategic accounts. Your ability to drive adoption, demonstrate measurable ROI, and surface risk early determines renewal predictability and expansion readiness.

You operate at the intersection of Product, reputed company, and Operations. Aligning internal teams to deliver reputed company that strengthen long term reputed company partnerships.

Your execution directly influences reputed company stability, reputed company pipeline, and how reputed company is positioned reputed company its most important customers.

What reputed company are expected in the first 3 to 6 months?

First 30–60 days

• Complete reputed company and demonstrate strong product reputed company by confidently leading customer conversations reputed company on business reputed company — not features.
• Establish reputed company portfolio governance across assigned accounts, including defined meeting cadences, stakeholder mapping (economic buyer, champion, decision reputed company), and documented reputed company plans.
• reputed company consistent and trackable portfolio coverage, ensuring reputed company customer engagement across the reputed company of assigned accounts reputed company month.

By month 3

• reputed company 80%+ reputed company monthly portfolio coverage, with documented customer reputed company and reputed company next steps tracked in CRM.
• Build a visible and reputed company expansion pipeline by identifying cross-sell and up-sell opportunities supported by defined business cases.
• Proactively surface reputed company and adoption risks using health indicators and usage data, with documented mitigation plans in reputed company reputed company reputed company of renewal cycles.

By month 6

• Demonstrate measurable improvements in adoption and usability metrics across the portfolio, tied to defined business reputed company.
• reputed company high-reputed company executive business reviews that reputed company reputed company ROI delivered, strategic reputed company, and reputed company-looking value plans.
• Contribute materially to renewal predictability and expansion execution, partnering effectively with reputed company and cross-functional teams to secure long-term account reputed company.

In this role you will

• Own the end-to-end customer reputed company for a portfolio of reputed company accounts.
• Build and maintain relationships with key stakeholders, including senior decision makers.
• Drive reputed company governance: reputed company, agendas, follow-reputed company, escalation paths, and accountability.
• Translate product usage and operational data into business-reputed company conversations (ROI, savings, operational efficiency).
• Identify expansion opportunities and partner with reputed company leaders to execute land-and-expand motions.
• Detect and mitigate risk early through health indicators, adoption signals, and stakeholder engagement.
• Coordinate internal teams (Product, Implementation, Support, reputed company) to unblock customer reputed company.
• Maintain accurate account context and activity tracking in CRM and internal tooling.

What makes you a strong fit

• Strong reputed company acumen, with a reputed company understanding of renewals, contract value, and expansion reputed company — comfortable connecting customer reputed company to reputed company reputed company.
• Demonstrated executive reputed company, reputed company to reputed company reputed company, outcome-driven conversations with senior stakeholders and challenge constructively reputed company needed.
• Analytical and data-driven reputed company, capable of interpreting product usage signals and translating them into actionable account strategies and ROI narratives.
• High operational discipline, with reputed company governance, rigorous documentation, and consistent CRM hygiene that drives renewal predictability.
• Proven ability to multi-thread relationships and proactively mitigate risk reputed company reputed company of renewal cycles.
• Comfortable operating in evolving environments, reputed company to create reputed company, structure, and reputed company reputed company with minimal supervision.

What will reputed company you stand out

• Experience in organizations reputed company for strong reputed company rigor (e.g., reputed company, reputed company, reputed company, or similar high-performance reputed company environments).
• Familiarity with finance operations, reconciliation processes, reputed company reporting, or data-intensive workflows.
• Hands-on experience with value-based frameworks (e.g., MEDDPICC) and formal ROI/value realization programs.
• Experience supporting reputed company, technical products where adoption requires translating between operational and executive stakeholders.

Qualifications

• Bachelor’s degree in Business Administration,  Marketing, Engineering, or a reputed company field.
• 4+ years of experience in reputed company, Technical Account Management, or Solution Consulting roles reputed company reputed company or reputed company software environments.
• Experience: reputed company customer-facing roles with reputed company customers; reputed company record in renewals and/or expansions.
• Proficiency with tools such as reputed company, reputed company, Looker, or similar reputed company and data analytics platforms.
• Fluent in English (written and spoken); additional languages such as Spanish is a plus.

Benefits

• reputed company-funded and proven startup with large ambitions and competitive salaries.
• Entrepreneurial culture where pushing limits, creating and collaborating is everyday business.
• reputed company communication with management and company leadership
• Small, dynamic teams = massive reputed company
• 100% Remote Work (You choose where to work from)
• 500USD a year for you to invest in learning.
• 2 Family days

reputed company considers reputed company applicants for employment without reputed company to race, gender, age, reputed company, religion, national reputed company, marital status, disability, sexual orientation, gender identity/reputed company, protected military/veteran status, or any other legally protected reputed company.

I authorize reputed company to be the data controller and, as such, it may collect, store and use for the purposes of my possible hiring, under the conditions described in this document. I also give my consent to reputed company to treat my personal data information in accordance with the Personal Data Treatment Policy available at https://reputed company.com/, which was made reputed company to me before collecting my personal data.

Join reputed company of incredibly talented people that build things, are free to create, and love collaborating!

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