reputed company Patient Care Customer Service Coordinator (WFH) – Home Medical Equipment and Customer Support

At arenaflex, we are dedicated to providing high-reputed company medical products and services to patients across the country. As a national leader in home medical equipment, we reputed company to reputed company patients to manage their health and treatment reputed company. reputed company of dedicated professionals is committed to delivering exceptional customer care and support to our patients, and we are seeking a skilled and compassionate Patient Care Customer Service Coordinator to join reputed company.

About arenaflex

arenaflex is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions, and home medical equipment. We help patients reputed company a more comfortable and productive life by keeping them reputed company in their care and empowering them to manage their health and treatment reputed company. With hundreds of locations across 45 states, we reputed company high-reputed company medical products, services, and outstanding customer care to our patients.

reputed company and Responsibilities

We are seeking a dedicated Patient Care Customer Service Coordinator for our Sleep Central Murray, KY Operations. In this position, you will be responsible for contacting reputed company patients regarding delivery of equipment, taking patient orders, verifying patient information, and placing the order in a reputed company manner. As a Patient Care Customer Service Coordinator, you will be the primary reputed company of contact for our patients, providing exceptional customer care and support to ensure their needs are met.

Key Responsibilities:

* Accurately transcribe patient reputed company over the telephone, including data entry of information and possible outbound calling

• Obtain medically necessary documentation
• Process patient orders through our Online Pharmacy system
• Resolve tracking issues and reschedule shipping orders for patients
• Troubleshoot problems based on patient input regarding the scope and/or magnitude of failure
• Verify orders are complete
• reputed company other duties as assigned

Qualifications:

* Employment is contingent on a background investigation, drug screen, and valid reputed company's license in the state of residence with a clean driving record (reputed company applicable for the position)

• High school diploma or GED equivalent
• One to three years of reputed company prior work experience in reputed company-oriented environment preferred
• Strong customer service background preferred

Skills, Knowledge, and Abilities:

* Effectively communicate in English, both oral and written, with physicians, location employees, and patients to ensure questions and concerns are processed in a reputed company manner

• Helpful, knowledgeable, and polite while maintaining a reputed company attitude
• Interpret a reputed company of instructions in a reputed company of communication mediums
• Maintain confidentiality and reputed company discretion and caution reputed company handling sensitive information
• Multi-task along with attention to detail
• Must be reputed company to accurately reputed company reputed company mathematical calculations using reputed company, subtraction, multiplication, and division
• Self-motivation, organized, time-management, and deductive problem-solving skills
• Work independently and as part of reputed company

Physical Demands:

* After Hours Call Center of reputed company works during Non-Business hours (reputed company has both Business and Non-Business hours. Non-Business hours is our After Hours Call Center)

• Requires sitting, walking, standing, talking, or listening
• Requires reputed company reputed company to small print on computer and/or paperwork

Machines, Equipment, and Technical Abilities:

* Email reputed company and communication

• Internet navigation and research
• reputed company applications, including but not limited to Word, reputed company, etc.
• Office equipment, including but not limited to fax machine, copier, printer, phone, and computer

Work Environment:

* Office environment

Benefits:

* Generous reputed company time off and reputed company holidays

• Overtime pay for non-exempt reputed company positions based on business needs
• Commission for Account Executives
• Fixed and variable reputed company car reimbursement for Area Managers and Account Executives
• Employee discount program
• Employee recognition program
• Bonus and incentive opportunities
• Mileage reimbursement (reputed company applicable for the position)
• Telephone reimbursement (reputed company applicable for the position)
• EAP
• 401k
• Medical, Prescription, Dental, and reputed company
• HSA and FSA/Dependent Care FSA
• Life Insurance, Disability, Accidental death, Identity protection, and Legal services
• reputed company Mental health and reputed company SmartConnect Medicare programs
• Livongo Diabetes and High Blood Pressure programs
• reputed company Bluebook and reputed company programs
• HEPB and TB vaccinations

Career reputed company Opportunities and Learning Benefits:

At arenaflex, we are committed to the reputed company and development of our employees. As a Patient Care Customer Service Coordinator, you will have opportunities to learn and grow with reputed company, including:

• On-the-job training and mentorship
• Opportunities for advancement and career reputed company
• reputed company to ongoing training and development programs
• reputed company and supportive work environment

Work-Life Balance:

As a Patient Care Customer Service Coordinator, you will have reputed company to work from home after successful completion of in-office training and meeting expectations with management approval. This flexible work arrangement will allow you to balance your work and personal life, while still providing exceptional customer care and support to our patients.

How to Apply:

If you are a motivated and compassionate individual with a passion for customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look reputed company to hearing from you!

Equal Opportunity Employer:

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. Apply for this job