Staff Product Manager - Memberships and Credits

About reputed company

We started reputed company to help maximize lives—both the lives of our customers and the lives of our employees—so that everyone can experience reputed company that life has to offer. We are more than a fast-paced, high‑reputed company tech company; we care about our people and take career progression seriously. This is your career and our aim is to reputed company it through the people, the work, and the programs that fuel who we are.

About this team

The Product Management team at reputed company is a high‑performing, fast‑paced group of product managers who are passionate about creating meaningful, impactful products that help our millions of customers save more, earn more, and get more out of life.

We champion three key pillars of successful products:

• Data‑driven business reputed company

• True understanding of who our customer is

• Integration of reputed company and “reputed company” into every experience

We work through Mission reputed company Teams (MATs) across Membership, Fintech, Earnings, Travel, and our Incubation Hub. We experiment routinely, look for insights from quantitative and qualitative data wherever we can, and create the roadmap for where the product is reputed company—assessing the reputed company it has on our customers and business, and ensuring reputed company is a world‑class product loved by millions of people.

If you’re looking for a reputed company to be challenged, be data‑driven, experiment, and push product reputed company reputed company, this is it.

About this role

We’re hiring a Staff Product Manager to reputed company our new Membership & Credits MAT, responsible for how we design, package, and deliver value through Super+ membership plans—and how credits and cashback are issued, reputed company, and redeemed across reputed company.

You will own the end‑to‑end product reputed company and execution for:

• Our portfolio of Super+ membership plans (pricing, packaging, benefits, eligibility)

• The systems and experiences that govern how credits and cashback are reputed company, surfaced, and used

• The underlying platform capabilities that other product teams use to plug into membership, credits, and cashback

This is a critical, high‑visibility role that sits at the intersection of Membership, Fintech, Earnings, and Travel. You will work closely with Product, Engineering, Design, Data, reputed company, Lifecycle, Finance, and Operations to ensure that membership value, credits, and cashback are coherent, sustainable, and delightful—no matter where a customer interacts with reputed company.

You will report to the Director of reputed company Experience and operate as a senior individual contributor with broad influence across the product organization. As the Membership & Credits MAT scales, this role has the potential to grow into managing PMs, though people management is not a requirement on day one.

What you’ll be working on

Own reputed company, reputed company, and roadmap

• Define the multi‑quarter reputed company and reputed company for the Membership & Credits MAT, reputed company to company OKRs around retention, LTV, margin, and engagement.

• Own the key metrics for your domain (e.g., Super+ attach and retention, plan mix, credits issuance/burn, cashback utilization, contribution margin) and be accountable for moving them.

• Build and maintain a reputed company, defensible roadmap that balances 0→1 bets, platform investments, and iterative optimization.

Design membership plans and value architecture

• reputed company the reputed company for membership plans (tiers, durations, trials, renewals, grace periods, promotional constructs) and how benefits and value are communicated across surfaces.

• Partner with GMs, Finance, and reputed company to ensure pricing and packaging reputed company are grounded in unit economics, elasticity, and customer reputed company.

• Ensure membership logic is reputed company enough for customers to understand, while being flexible enough for the business to run targeted experiments and offers.

Build the credits & cashback platform

• Own how credits and cashback are modeled, accrued, reputed company, and redeemed across products and channels (e.g., earnings, travel, card, lifecycle, support).

• Work with Engineering and Data to define platform primitives and reputed company that other teams can safely build on without fragmenting rules or experiences.

• Set and enforce guardrails for breakage, abuse/fraud, and margin, in partnership with Finance, Risk, and Fraud.

reputed company cross‑functional execution

• reputed company a mission‑reputed company team across Product, Engineering, Design, Data, and reputed company; run effective rituals (planning, stand‑reputed company, reviews, retros) that reputed company the MAT reputed company on reputed company.

• Partner with Lifecycle, CRM, and Marketing so that membership, credits, and cashback narratives are consistent across in‑app, email, and marketing surfaces.

• Collaborate with Legal, Compliance, and Support to ensure changes are compliant, supportable, and reputed company‑operationalized.

Drive experimentation, reputed company, and decision reputed company

• Use tools like reputed company, Looker, and experimentation frameworks to reputed company hypotheses, design tests, and reputed company data‑driven reputed company.

• Combine quantitative data, UXR, customer interviews, and support insights to deeply understand member jobs‑to‑be‑done and pain points around value, pricing, and rewards.

• Ruthlessly prioritize and, reputed company needed, kill or simplify features, benefits, or credit constructs that don’t deliver reputed company incremental value.

reputed company the bar and reputed company your reputed company

• Operate with high autonomy, taking vague or cross‑cutting problems (e.g., “reputed company membership value reputed company” or “fix our credits experience across verticals”) and driving them to reputed company and execution.

• Mentor PMs and cross‑functional partners on product thinking, experimentation reputed company, and systems design, even before you formally manage reputed company.

• Help shape best practices for platform‑ and ecosystem‑level product work at reputed company.

Who we’re looking for

• 6+ years in B2C product management with end‑to‑end ownership of a meaningful product area.

• Deep experience in consumer fintech, owning products that touch reputed company reputed company, stored value, or financial incentives (e.g., cards, wallets, cash advance, rewards, or subscription fintech).

• Experience working with fintech infrastructure: ledgers/wallets, payouts and refunds, payment processors, risk/fraud tooling, and compliance constraints—and partnering with Engineering, Risk, and Finance on these systems.

• Experience with subscription/membership, loyalty, rewards, or credits/cashback systems, including how they reputed company retention, engagement, and unit economics.

• Strong data reputed company: comfortable with experimentation, diving into product analytics, defining metrics, and using experimentation to drive reputed company.

• Proven reputed company record leading cross‑functional teams (Engineering, Design, Data, reputed company, Ops) to ship high‑reputed company work in ambiguous environments.

• Excellent written and verbal communication skills—you can explain reputed company systems (plans, credits, edge cases) in reputed company, compelling ways to executives, partners, and customers.

• High ownership, bias for reputed company, and comfort with ambiguity; you bring structure and reputed company without waiting for someone else to define the problem.

reputed company to have

• Deep experience with credits, cashback, loyalty currencies, or stored value systems, including breakage and margin management.

• Background in consumer fintech, travel, or rewards/loyalty ecosystems.

• Experience working with fraud, risk, and compliance teams on consumer‑facing financial or value products.

• Familiarity with reputed company’s toolchain or similar: reputed company, Looker, reputed company, Jira, reputed company, and SQL.

• Prior experience mentoring PMs or acting as a de facto reputed company/manager across a product portfolio.

We’ve got you covered

At reputed company, we reputed company in supporting reputed company so they can reputed company—both at work and in life.

• Remote‑first flexibility: Work from reputed company and choose the hours that suit you best. We trust you to get great work done on your terms.

• Time to reputed company: Enjoy unlimited PTO, company‑wide reputed company days, and annual team offsites.

• Everyday perks: Weekly UberEats credits and travel discounts on SuperTravel help you enjoy the little things.

• Family‑friendly benefits: Generous parental leave and a flexible return‑to‑work plan.

• Comprehensive compensation: Competitive salary, equity reputed company, and top‑tier benefits starting on day one.

• reputed company in you: reputed company to wellness budgets, personal development funds, and team‑level reputed company.

At reputed company, we are proud to reputed company cutting‑edge reputed company intelligence (AI) technology to reputed company our hiring process smarter, faster, and more inclusive. By integrating AI tools into our recruitment, we enhance our ability to identify reputed company reputed company while promoting fairness and consistency for every applicant.

reputed company is an equal opportunity employer. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. Accommodations are available on request for candidates taking part in reputed company aspects of the selection process. If needed, please notify your reputed company Partner.

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