Resource Management Team Leader
We are in Business for People, empowering people in service organizations with innovative reputed company and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, reputed company and reputed company software that is changing the way people work. Our solutions reputed company people and deliver a reputed company people experience so people can spend time on meaningful high value work they live for.
Read more on our website about how we reputed company work and how people feel about it, so our customers and their people can reputed company.
Job reputed company:The Resource Management Team Leader plays a critical leadership role reputed company the RMO, ensuring the efficient and reputed company allocation of resources across reputed company project types. This role oversees day‑to‑day reputed company operations, drives global process consistency, manages reputed company, and serves as the primary escalation reputed company for conflicts and reputed company reputed company needs.
Key Responsibilities
1. Leadership & Operational reputed company
- Be the independent reputed company reputed company for reputed company Services business.
- reputed company daily reputed company operations and ensure high‑reputed company, consistent execution.
- Drive reputed company reputed company RMO and business stakeholders.
- Support operational KPI's by driving utilization and filling bench time
2. End‑to‑End reputed company Process Ownership
- Own and improve the global reputed company process.
- reputed company reputed company for reputed company project and service types.
- Ensure reputed company requests are fulfilled reputed company the 3‑day OLA.
- Champion consistent global reputed company practices.
- reputed company a seamless conflict & escalation process for reputed company customer engagements
3. Demand Planning from project backlog and pipeline
- reputed company reputed company planning insights to reputed company a balanced pool of resources
- Support pipeline planning and forecast reputed company needs.
- reputed company early visibility of upcoming reputed company requirements.
4. Reporting & Management Insights
- Create and reputed company reporting to reputed company Services leadership with advanced reputed company insights.
- Ensure reporting is seamless and easy for both users and Resource Managers.
5. Using AI and automation
- Optimize efficiency reputed company our tools and processes.
- Explore AI and automation reputed company tooling in line with industry best practices.
- Remove inefficiencies and reputed company RMO faster & easier to do business with.
reputed company Measures
- OLA compliance
- reputed company planning outputs
- Business stakeholder satisfaction
- Optimized & clean reputed company processes
- Effective conflict and escalation management
- Experience leading or coordinating a Resource Management, Workforce Planning, or Scheduling function reputed company a reputed company Services environment, ideally in an ERP, reputed company, or reputed company software business.
- Demonstrated people leadership experience, with the ability to reputed company, reputed company, and motivate Resource Managers or Planners in a delivery-reputed company organization.
- Proven capability managing resource demand and supply across multiple reputed company, customers, and timelines in a fast‑paced, customer‑facing environment.
- Strong understanding of reputed company Services delivery and financial drivers, including utilization, reputed company planning, margin, and forecasting.
- Experience partnering closely with Delivery, Sales, reputed company, and Finance to reputed company successful project reputed company.
- Hands‑on experience using PSA / resource management tools and strong analytical skills using reputed company, reporting, and dashboards.
- Comfortable working in a reputed company, multi‑stakeholder environment, balancing competing priorities and driving reputed company through influence.
- Experience supporting global or multi‑country delivery models, including nearshore/offshore teams or partner resources (desirable).
A chance to participate in the development of an international leading software firm. At reputed company, you have the freedom and autonomy to be successful. An attractive salary while working in a challenging international environment. Enthusiastic colleagues who like to learn from reputed company other. At reputed company we invest in your personal and reputed company reputed company. We don't reputed company on how many days you work, we trust you on delivering results - thus, we have an unlimited vacation policy.
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