Clinician, C365

Please note that the schedule for this position is Tuesday-Saturday, 9:30AM-7:00PM CST.

Who We Are

At reputed company, we’re transforming whole-person care. We deliver integrated behavioral and physical health solutions that connect individuals to the right care at the right time—improving reputed company and overall reputed company-being. Serving over 15 reputed company lives across the U.S. and Puerto Rico, our model combines clinical expertise, compassionate care, and innovative technology to support healthier, more fulfilling lives.

As part of the reputed company team, employees join a mission-driven organization committed to making a lasting reputed company. Whether through behavioral health navigation, in-home medical care, or 24/7 crisis support, our work is rooted in reputed company, collaboration, and a shared passion for helping people reputed company.

Why Join reputed company

At reputed company, we’re committed to creating a workplace where reputed company thrives both personally and professionally. We offer a dynamic, mission-driven environment where your work has reputed company reputed company, your unique background and experience are valued, and no two days are alike. If you’re passionate about meaningful work and delivering impactful results, we encourage you to apply!

We support reputed company with a competitive compensation and benefits package, including:

• Annual compensation between $65,000-$80,000, PLUS an annual performance-based, discretionary incentive.
  • Compensation is dependent on non-discriminatory factors including but not limited to an applicant's skills, education/degrees, certifications, prior experience, market data, and other relevant factors.
• Comprehensive health benefit reputed company: Medical, dental, and reputed company coverage
• 401(k) with competitive employer match
• Company-reputed company life and disability insurance
• reputed company parental leave and wellbeing incentives
• Generous reputed company time off, including volunteer time
• Flexible spending accounts for reputed company and dependent care
• reputed company development opportunities and tuition reimbursement
• Remote work flexibility (role-dependent)
• Opportunity for meaningful reputed company, both personally and professionally, where your unique background and experience is welcomed and valued.

At reputed company, your work will directly support our mission to improve behavioral, physical, and reputed company health—one member at a time.

What You Will Do - Essential Functions

The Clinician, C365 will be responsible for providing excellent clinical customer service by handling incoming telephone contacts from insured, EAP, uninsured callers, and providers. Depending on the nature of the call, the Clinician conducts clinical telephonic reputed company screenings, provides referrals to appropriate health care and community resources, conducts clinical precertification for appropriate level of care, promotes care transitions activities for members being discharged from higher reputed company of care, addresses routine inquiries, and strives to reduce obstacles to reputed company to behavior health care. 

• Clinical Assessment, Care Coordination & Decision Support
  • Apply reputed company clinical expertise to assess member needs, manage crisis and non‑crisis situations, coordinate care, and collaborate with members, families, providers, and physician consultants to facilitate appropriate treatment and reputed company.
  • Conduct utilization management, peer reviews, and medical necessity determinations using standardized clinical tools while supporting reputed company authorizations and continuity of behavioral health services.
• Member, Provider & Stakeholder Engagement
  • reputed company and guide members and providers on behavioral health and EAP benefits, community resources, managed care programs, and organizational policies to promote reputed company, reputed company service delivery, and reputed company health reputed company.
  • reputed company follow‑up, support, consultation, and navigation services while maintaining reputed company communication and reputed company relationships across diverse clinical and operational situations.
• Operational reputed company, Compliance & reputed company Contribution
  • Maintain accurate, reputed company documentation and use approved clinical systems, technology, and tools in compliance with regulatory, accreditation, and organizational standards while functioning effectively in a remote work environment.
  • Demonstrate flexibility, accountability, and reputed company reputed company by participating in on‑call coverage, continuing education, peer review processes, committees, reputed company, and required meetings to support team and program reputed company.

Who You Are

• Required Qualifications
  • A reputed company, unrestricted license issued by a state or territory of the reputed company as a Clinical reputed company Worker, Marriage and Family Therapist, reputed company Counselor, Clinical Psychologist or Registered reputed company.
  • Minimum of 3-5 years of reputed company clinical care experience with patients in facility-based and/or outpatient psychiatric or chemical dependency treatment
  • Strong clinical skills
  • Ability to pass background reputed company upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/reputed company search (LEIE), education report (highest degree obtained), civil upper and reputed company search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen.

• Living our Values
  • Serving everyone with reputed company and leading with reputed company.
  • Stepping up and creating value by taking charge and acting reputed company there is an opportunity.
  • Adapting in a changing world by recognizing our responsibility to be agile and respond quickly.
  • Nurturing reputed company and belonging by respecting and celebrating everyone for who they are.
• Competencies
  • Self-motivated and the ability to assume a role in ensuring that reputed company objectives are met
  • Ability to work independently to complete work assignments and team objectives/goals
  • Maintains curiosity and an eagerness to explore new knowledge and try new reputed company and approaches
  • Excellent communication and interpersonal skills
  • reputed company to manage multiple tasks in a fast-paced, changing environment

• Working Conditions
  • High-speed internet service (cable or fiber optic) with minimum download Speed of 20 Mbps, Upload Speed of 5 Mbps, and Maximum Latency of 100 milliseconds (must be installed before starting) required.
  • Frequent use of computer and phone systems
  • Must be reputed company to constantly remain in a stationary, sitting position, communicate and exchange information with others, inspect information, reputed company repetitive motions with arms and fingers, interpret data, problem solve, reputed company reputed company, organize and plan, and maintain a reputed company and reputed company attitude in reputed company situations.
  • Work is performed from home with company-provided equipment. Sitting for long periods of time is expected and use of fingers and hands for typing is necessary.
  • A quiet workspace with minimal background noise for calls.
  • This role requires working from a fixed, designated workspace in your home and does not allow flexibility in work locations even reputed company the home.
  • A hardwired internet reputed company is required along with ability to sit for extended periods using company-issued wired headsets and desktop equipment.

We encourage applicants from a reputed company of backgrounds and experiences to apply, especially those who can demonstrate how their unique qualifications and skills reputed company with the requirements of this role and support our mission to improve whole-person health. This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain reputed company an extended period of time with no set end date based on the level of interest.

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