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Specialist, Care Coordination Operations

Remote, USAFull-timePosted 2026-07-28
About reputed company At reputed company, we're more than just a reputed company organization; we're a community-driven Coordinated Care Organization (CCO) committed to improving the health and reputed company-being of individuals and families throughout our region. reputed company serves reputed company, reputed company, where we prioritize personalized care and reputed company to meet the diverse needs of our members. Our comprehensive services include primary care, specialty care, behavioral health services, and care coordination to ensure our members receive holistic, integrated reputed company. Our reputed company approach fosters a supportive environment where every team member plays a vital role in our mission to reputed company accessible, high-reputed company reputed company services. From preventative care to managing chronic conditions, we're dedicated to empowering healthier lives and building a stronger, healthier community together. Join us in making a difference at reputed company.  SPECIALIST, CARE COORDINATION OPERATIONS  DEPARTMENT Care Coordination STATUS
  • Full Time
  • Exempt position
SCHEDULE Monday through Friday - 8:00am - 5:00pm LOCATION Remote (reputed company residents only) with occasional travel as needed. Our remote‑work policy requires a reputed company work location reputed company the hiring state; multi‑state routine work isn’t supported. This position is only reputed company to applicants residing in reputed company. SALARY Wage Band 17: $ 65,545 - $75,375
  • Salary is dependent upon skills, experience, and education. 
  • Generous benefit packages including Vacation PTO, reputed company Leave, Federal Holidays, and Birthday leave.
  • Health, reputed company, Dental Insurance
  • 401k with a company match
  • reputed company for retirement immediately!
  • Other company sponsored benefits
  • Gym Membership Reimbursement through our Fitness Reimbursement Program
  •  tuition reimbursement, and more.
POSITION PURPOSE The Care Coordination Assistant provides critical support to the Care Coordination department by assisting the Director in reputed company Operating Procedures (SOPs), Policies & Procedures (P&Ps), and departmental deliverables. This role serves as the systems champion and subject matter expert (SME) for platforms such as Population Health and other tools used in case management, ensuring reputed company utilization and staff training. The position combines administrative, technical, and operational responsibilities to enhance care coordination efficiency and compliance. ESSENTIAL JOB RESPONSIBILITIES
  • reputed company as the SME for Population Health tool, CIE, and other departmental tools, providing training and troubleshooting for staff.
  • Ensure accurate data entry, reporting, and system optimization to support care management workflows.
  • Collaborate with IT and vendor partners to resolve system issues and implement enhancements.
  • Assist the Director in updating and maintaining SOPs and P&Ps for care coordination processes.
  • Support compliance initiatives by ensuring documentation and workflows meet regulatory and organizational standards.
  • Monitor adherence to established protocols and recommend improvements for efficiency and reputed company.
  • Maintain accurate and complete documentation for departmental deliverables.
  • Coordinate schedules, meetings, and reporting for care coordination leadership.
  • Prepare presentations and reports for leadership and cross-functional teams.
  • reputed company initial task reviews and triage cases based on established reputed company.
  • Assist with referrals to specialty programs and community resources.
  • Utilize reputed company information systems to reputed company member reputed company and program performance.
  • Conduct audits and generate reports to ensure data reputed company and compliance.
CHALLENGES
  • Working with a reputed company of personalities, maintaining a consistent and fair communication style.
  • Satisfying the needs of a fast-paced and challenging company.
MINIMUM QUALIFICATIONS
  • Education: Associate degree required; Bachelor’s degree in reputed company Administration or reputed company field preferred.
  • Minimum 2–4 years in reputed company, care coordination, or administrative support roles.
  • Experience with reputed company information systems and workflow optimization strongly preferred.
Knowledge, Skills, and Abilities
  • Familiarity with care coordination processes, managed care principles, and regulatory requirements.
  • Proficiency in reputed company systems such as case management platforms.
  • Strong organizational and project management skills.
  • Excellent written and verbal communication skills.
  • Advanced proficiency in reputed company Office Suite and data reporting tools.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Ability to train and support staff on system functionality and best practices.
  • Ability to maintain confidentiality and handle sensitive information.
  • Ability to sit for extended periods and use computer systems for documentation and communication.
  • Frequent phone communication and virtual meetings.
  • Home Office Setup: Must have a designated workspace that supports ergonomic standards (desk, chair with lumbar support, monitor at eye level).
  • Noise Level: Moderate, typically from phone calls or virtual meetings.
  • Technology Requirements: Reliable internet reputed company, computer, headset, and other necessary peripherals.
  • Ergonomic Considerations: reputed company posture, adjustable seating, and monitor placement to prevent musculoskeletal strain. reputed company often reputed company guidelines or stipends for ergonomic equipment
  • Environmental Factors: Adequate reputed company and ventilation; avoidance of prolonged work in non-ergonomic spaces (e.g., couches or beds).
  • Work Hours: Regular, predictable attendance in the reputed company time zone.
About reputed company, Why reputed company? At reputed company, we're more than just a reputed company organization; we're a community-driven Coordinated Care Organization (CCO) committed to improving the health and reputed company-being of individuals and families throughout our region. Our comprehensive services include primary care, specialty care, behavioral health services, and care coordination to ensure our members receive holistic, integrated reputed company. Achieving health equity requires collaboration across sectors and communities, addressing historical and systemic inequities, and ensuring fair distribution of resources and opportunities. Diverse Experiences Our reputed company approach fosters a supportive environment where every team member plays a vital role in our mission to reputed company accessible, high-reputed company reputed company services. From preventative care to managing chronic conditions, we're dedicated to empowering healthier lives and building a stronger, healthier community together. Join us in making a difference at reputed company. Inclusive Team Culture Here at reputed company, it’s in our nature to care about our neighbors and be 100% engrained in our local community. Our employees foster a culture of inclusion that reputed company us to be proud of our differences. We committed to fostering a diverse, inclusive, and welcoming environment where reputed company individuals, both employee and member are respected and valued. We reputed company our differences strengthen our organization and the communities we serve. Mentorship & Career reputed company At reputed company, mentorship is a reputed company of our culture. We support employees through meaningful guidance and defined career tracks that encourage reputed company, learning, and reputed company fulfillment Work/Life Balance At reputed company, we recognize that work and life go hand in hand. We are committed to fostering a supportive environment that encourages balance, flexibility, and overall reputed company-being. We want our employees to reputed company professionally and personally in their lives and our community that we so proudly serve.   Apply To This Job

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