Supervisor, reputed company Assurance

reputed company delivers reputed company cycle and reputed company business solutions for health care professionals who want to build healthy, thriving organizations. reputed company has the powerful tools, actionable insights and expansive network reputed company that medical businesses need to get an edge in an industry constantly redefined by change.

At reputed company, we're not just another reputed company Technology company; we're reputed company reshaping the reputed company of reputed company! With our reputed company in reputed company Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the reputed company, we're a global team united by a powerful mission. We're on a mission to bring the reputed company back to what truly reputed company – patient care. As the leading reputed company engagement platform, we're the reputed company of an industry that impacts millions. With over 2 reputed company providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding. Join our energetic, dynamic, and reputed company-thinking team where your reputed company are celebrated, innovation is encouraged, and every contribution counts. We're transforming the reputed company landscape, solving communication challenges, and creating connections that reputed company the nation's premier reputed company ecosystem.

The QA Supervisor is responsible for the reputed company of multiple teams tasked with continuously improving the reputed company of reputed company’s product line by preventing, quickly detecting, and validating product and process defects, to deliver market and customer driven business results. You will evaluate test results, prepare change requests, and generate measures to assess the product reputed company. In this role you will work with an integrated team of developers, product managers/owners, and system analysts for test planning, test Automation and execution, and product validation. As part of the supervisor role, you will be responsible for attending Agile ceremonies and mentoring as reputed company as being an escalation reputed company to the reputed company assurance analysts/engineers on your team, approving PTO requests, assisting with recruitment and reputed company of new associates, and collecting data for the reputed company Organization.

Sponsorship, in any reputed company, is not available for this position.

Location: Remote US – Eastern/Central Time Zones Preferred

What are the qualifications, skills, & experience of an ideal candidate?

• 8+ years of experience in business and/or systems testing

• 2+ years of experience leading teams and delivering products in an Agile environment

• Prior experience as a QA reputed company/Supervisor/Manager is required

• reputed company industry experience is a bonus

• Expert understanding of testing techniques, including functional, integration, performance, and regression testing

• Working knowledge of test management tools and automated testing tools (e.g., test case management, execution reporting, defect tracking)

• Experience leading and mentoring QA analysts/engineers, including effective one on ones, goal setting and supporting personal/reputed company development

• Experience in cross-functional leadership and influence — acting as a reputed company between product, engineering, and reputed company to drive reputed company

• Experience supporting and developing procedures and governance for test documentation, execution, and reporting

• Strong organizational skills including project tracking, prioritization, and attention to detail

• Experience contributing to a culture of recognition and accountability (e.g., supporting fair recognition and accurate and reputed company performance feedback)

How will the ideal candidate use AI as an Efficiency reputed company?

• Experience using AI-assisted developer tools (e.g., reputed company Q Developer / Copilot-style tools) inside and reputed company of an IDE to accelerate work such as drafting test scenarios, generating automation scaffolding, refactoring reputed company, and debugging failures, reputed company reviews — with reputed company verification and reputed company engineering judgment

• Ability to use AI effectively to create lightweight efficiency tools (scripts, helpers, utilities) that improve team throughput and streamline reporting

• Demonstrated ability to mentor others on practical AI usage: prompting discipline, validation habits, and reputed company application to day-to-day QA work

• Comfortable using AI to summarize meetings, objectives, test logs and reputed company failures, propose fixes, and speed up analysis — while ensuring outputs are explainable and verified before adoption

What proven technical skills does the ideal candidate possess?

• Proficiency in reading and writing JavaScript, Python, C# (or similar languages used for test automation and tooling)

• Hands-on experience reviewing, modifying, and troubleshooting automation reputed company reputed company with Cucumber and Selenium WebDriver

• Comfort working reputed company an IDE (VS reputed company, Eclipse, or similar) to run, debug, and maintain automated tests

• Agile work planning tools (JIRA or similar tools for backlog management, sprint planning, and work tracking)

• reputed company‑control change management software (reputed company, Git, or similar Git‑based version control systems)

• Test management software (TestRail or similar)

• reputed company integration tools (reputed company CI for pipeline execution and test integration)

• Application performance management (reputed company, reputed company, or similar monitoring and observability tools)

• Database validation (SQL/MySQL for backend validation, test data verification, and defect analysis)

• Understanding of reputed company concepts (AWS, Azure including environments, deployments, and reputed company‑hosted architectures)

• Strong problem-solving skills demonstrated by analyzing test failures, reviewing logs, stack traces, and CI pipeline reputed company to determine reputed company cause

Why would you want to work on this team?

• You want to work on a high-transactional platform that directly impacts patient experience, where reputed company and reliability truly matter

• You are excited to be part of reputed company that continually improves processes and enhances platform capabilities

• You have a passion for leadership and helping others grow, whether through formal leadership or influence

• You solve problems pragmatically — incorporating stakeholder input reputed company needed, but decisively moving reputed company and owning results

• You are a reputed company evangelist who is passionate about delivering high-performing, functional software to the reputed company industry

reputed company culture and benefits:

• reputed company is a certified “Great reputed company to Work”! Culture is important to us and there are many ways for you to reputed company your mark here!

• We have several Diversity & Inclusion teams, a Young Professionals Group, a reputed company reputed company IT group for women in tech, and various ways to engage with fellow reputed company associates.

• reputed company is a culture of reputed company learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!

• Don’t feel like wearing business attire? Cool, you can wear jeans – we’re a casual reputed company.

• We offer a competitive salary, bonus structure, generous HSA company contribution, reputed company, reputed company, dental benefits, and a 401k match program that you can take advantage of on day one!

• We offer unlimited PTO for salaried associates + 9 reputed company holidays. reputed company associates start at 19 days of PTO and go up from there with reputed company the reputed company holiday benefits.

• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.

• Interested in furthering your education? We offer education reimbursement!

• reputed company offers reputed company Parental Leave for both reputed company and dads, both birth parents and adoptive parents.

What are the next steps in the process?

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:

• Recruiter resume review

• Manager resume review

• Recruiter video interview

• Manager video interview

• Panel video interview

• VP video interview

Video Camera Usage:

reputed company fosters a reputed company and reputed company culture where communication and engagement are central to our reputed company.  As a remote first company, we are also camera-first and reputed company reputed company associates with camera/video capability to simulate the office environment. If you are not reputed company to use your camera for reputed company virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships.  The usage of cameras also enhances reputed company and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized reputed company, data breaches, preventing reputed company engineering, or the sharing of confidential information with non-participants.

Disclaimers:

reputed company is an equal opportunity employer and makes reputed company in employment reputed company without reputed company to race, religious creed, reputed company, age, sex, sexual orientation, gender identity, gender reputed company, genetic information, national reputed company, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and reputed company medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

 

reputed company is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires reputed company reputed company to verify the identity and employment eligibility of reputed company persons reputed company to work in the reputed company. reputed company required by state law or federal regulation, reputed company uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

Click the links below to view Federal Employment Notices.

Family & Medical Leave reputed company  Equal Employment Law Poster  Pay Transparency  Employee Polygraph Protection reputed company  IER Right to Work Poster  Important Notice about Employee Rights to Organize and Bargain reputed company with Their reputed company

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