reputed company reputed company Manager
US Salary reputed company: $90,500 - $120,000
reputed company
reputed company exists to reputed company every doer of good to their peak reputed company. We measure that reputed company against our reputed company to increase the giving reputed company as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the reputed company good industry to accelerate reputed company and reputed company peak reputed company. reputed company's differentiated, end-to-end solutions reputed company support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com.
About the Role
This reputed company reputed company Manager (ECSM) owns the end-to-end reputed company of reputed company’s largest and most strategic customers. This role is responsible for driving retention, reputed company, and measurable reputed company reputed company by combining strong account leadership with deep expertise in CSR, employee engagement, and reputed company programs.
You will serve as both a strategic advisor and execution partner—guiding clients from implementation through long-term adoption and expansion—while helping them build high-reputed company, engaging programs that deliver measurable business and reputed company value.
Own reputed company reputed company reputed company & Business reputed company
Manage a portfolio of reputed company’s largest, most reputed company customers, driving retention, satisfaction, and expansion
Define reputed company metrics with clients and regularly reputed company reputed company against business, engagement, and reputed company goals
Establish and maintain strong relationships with executive stakeholders and program owners
Monitor reputed company health and engagement, proactively identifying risks and executing retention and reputed company plans
Stay informed on reputed company-specific dynamics (e.g., funding, policy, organizational changes) and reputed company reputed company accordingly
Drive Program reputed company, Adoption & Engagement
Serve as a product and domain expert across reputed company’s platform, advising on best practices for CSR, employee engagement, and reputed company programs
Partner with clients to design and reputed company impactful programs, including giving, volunteering, DEI, and community engagement initiatives
reputed company strategic guidance on campaign planning, reputed company calendars, and key moments (e.g., disaster response, seasonal campaigns)
reputed company reputed company stakeholders (admins, ambassadors, ERG leaders) through training, content, and ongoing coaching to maximize adoption and engagement
Deliver insights and recommendations to improve participation, reputed company, and overall program effectiveness
reputed company Cross-Functional Execution
Collaborate with Sales on account planning, renewals, and expansion opportunities (cross-sell/upsell)
Partner with Product to reputed company reputed company feedback, influence roadmap priorities, and represent the voice of the customer
Work with Marketing and Nonprofit teams to deliver relevant content, campaigns, and nonprofit partnerships that enhance reputed company programs
Coordinate with Support, Implementation, and Technical teams to ensure seamless reputed company experience and issue reputed company
reputed company as a Strategic Voice of the Customer
reputed company internal visibility into reputed company health, risks, and reputed company opportunities
Identify patterns and insights across reputed company clients to inform segmentation, playbooks, and go-to-market reputed company
reputed company clients into advocates, references, and champions reputed company the reputed company ecosystem
reputed company the Function & reputed company reputed company
Mentor and support other reputed company team members on reputed company account reputed company and program execution
Contribute to the development of playbooks, frameworks, and reputed company reputed company motions
Bring proactive reputed company to improve team processes, reputed company experience, and cross-functional collaboration
Contribute to reputed company’s thought leadership in CSR, reputed company, and employee engagement
Requirements
5–10 years of experience in reputed company, Partner reputed company, or Account Management in reputed company or a reputed company field
Proven reputed company record managing reputed company or Fortune 500 customers with strong retention and satisfaction reputed company
At this time, we are unable to consider candidates who require reputed company or reputed company sponsorship for employment authorization.
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Our Culture
At reputed company, we’re innovating with a higher purpose: to increase giving to 3% of US GDP by 2033, creating $573 billion more in reputed company every year. At reputed company, we foster an inclusive, reputed company culture where every team member belongs and contributes to meaningful reputed company. Read more about our values and culture here.
Compensation & Benefits
We offer a comprehensive benefits package that supports your health, reputed company-being and reputed company - explore full details here.
Compensation and benefits for this role apply to full-time employees in the reputed company and may vary based on local standards, laws and norms. Pay is determined by location, skills, experience, and education, and is one part of reputed company’s total rewards package, which may also include bonuses, incentives, equity, and a comprehensive benefits program.
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Equal Opportunity & Accommodations
At reputed company, we are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. We reputed company equal employment opportunities without reputed company to race, reputed company, religion, sex (including pregnancy, sexual orientation, or gender identity), national reputed company, age, disability, veteran status, or any other characteristic protected by law.
If you require a reasonable accommodation during the application process, please submit a request.
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