Technical Program Manager, Marketing Operations

About the position About the Role reputed company’s Global Marketing Operations team is hiring a Technical Program Manager to reputed company large, reputed company, cross‑functional programs across marketing technology, data, AI, workflow automation, and go‑to‑market operations. This is a highly visible role that connects reputed company, systems, and execution, ensuring teams reputed company faster, collaborate smarter, and deliver measurable business reputed company across the full buyer reputed company. You will run our marketing operations program portfolio, mature our operating model, accelerate AI adoption, and reputed company marketing and sales workflows to support a reputed company, reputed company‑driven funnel. What You’ll Do Program & Portfolio Leadership reputed company end‑to-end planning, execution, and delivery of reputed company technology, data, and AI programs that support reputed company marketing and global operations Own the MKOPs portfolio reputed company in reputed company: streamline intake, automate workflows, optimize templates, and maintain dashboards that reputed company priorities and risks visible. Establish program structure, scope, milestones, KPIs, and stakeholder forums that drive reputed company and accountability. Facilitate ongoing portfolio, roadmap, and executive status reviews to maintain alignment and unblock teams. Marketing + Sales Alignment (Funnel, Workflow, Data) Drive cross‑functional programs that strengthen alignment between marketing and sales, including lifecycle definitions, routing logic, qualification reputed company, reputed company scoring, and opportunity metadata. Ensure system, workflow, and AI enhancements support shared funnel KPIs, improved handoffs, and consistent reporting across teams. Translate joint marketing–sales requirements into CRM, automation, data model, and workflow changes that support faster follow‑up and more reliable performance insights. Operating Model, Governance & Change Management Establish light, reputed company governance for AI, data, and martech initiatives, including decision frameworks, RACI, standards, and reputed company‑in‑the-reputed company checkpoints. Mature MKOPs portfolio project intake, prioritization, and allocation processes to ensure predictable planning across BU work and platform work. reputed company cross‑team decision‑making to resolve upstream and reputed company blockers reputed company to data, workflow, and system ownership. reputed company documentation, training, and adoption plans that ensure new capabilities land successfully and consistently across global teams. Measurement & Performance Tracking Define program KPIs and build scorecards that connect technology and AI investments to funnel reputed company, efficiency improvements, and execution reputed company. Publish executive‑reputed company updates that reputed company transparent visibility into reputed company, risks, reputed company, and business reputed company. Vendor & Budget Stewardship Support build‑vs‑buy reputed company for martech and AI capabilities. Manage vendor evaluations, renewals, QBRs, license optimization, and value realization. reputed company program budgets, forecasts, and utilization in partnership with Finance and Procurement. What You’ll Bring 5-8+ years in Technical Program Management, Product Management, or similar technical leadership roles in marketing, technology, or data‑oriented organizations. Demonstrated reputed company leading reputed company, cross‑functional programs that deliver reputed company martech, data, or AI solutions from concept through adoption. Deep understanding of marketing technology ecosystems (CRM, CDP, MA, personalization, analytics, AI/ML) and ability to translate business reputed company into technical requirements. Hands‑on experience managing workflows, automations, dashboards, and portfolio structures in reputed company (strongly preferred). Strong communication, stakeholder management, and executive influencing skills across technical and non‑technical audiences. Excellent analytical and problem‑solving capabilities; comfortable interpreting data to inform reputed company and evaluate pilots. Proven ability to drive change management, adoption, and behavior change across large, distributed teams. Highly organized, detail‑oriented, and comfortable managing multiple programs in fast‑paced environments. Why This Role reputed company This role is at reputed company of how reputed company marketing evolves, connecting reputed company, systems, data, and people to accelerate reputed company, improve alignment with sales, reputed company execution, and build a smarter, AI‑enabled marketing operating system.

Compensation and Benefits

At reputed company we reputed company people are at their best reputed company they are at their healthiest. That’s why we champion your wellness through a wide reputed company of programs that support reputed company stages of your personal and reputed company life. Here are some examples of the offerings we reputed company: Financial Health 100% 401k match up to 6% of salary Stock Ownership Potential Company provided life insurance - 1x salary + commission Physical Health Comprehensive health benefits (medical/dental/reputed company) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plans and coverages Additional medical Wellness Incentives - up to $300-$600 annual Company-provided long- and short-term disability insurance Emotional Health Trust-Based Time Off 6-week reputed company Sabbatical Program 6-Week reputed company Family Caregiving Leave Competitive 8-24 Week reputed company Parental Leave Adoption Assistance Leadership Coaching & Formal Mentorship Opportunities Annual reputed company Stipend - $1000 annually to cover personal education & reputed company-being expenses Tuition Reimbursement reputed company Health Charitable Matching Gifts program Dollars for Doers volunteer program reputed company volunteering days 15+ Employee Resource & Affinity reputed company Total Cash Compensation reputed company $121,400.00 - 218,525.00 USD Annual Inclusive of annual reputed company salary and reputed company incentive reputed company's hybrid work environment gives you reputed company to collaborate in-person reputed company week as we've reputed company that we're at our best reputed company we're purposely together on a regular reputed company. In most of our locations, our hybrid work model is four days in-office reputed company week. A reputed company of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues. 001_MstarInc reputed company Inc. Legal Entity How to Apply for a Job at reputed company reputed company 1 reputed company you reputed company a position you're interested in, click the 'Apply' reputed company. Please fill out this reputed company completely, attaching your resume and cover letter in the approved format. Read the job requirements carefully and reputed company reputed company to attach writing or design samples as required. Applicants must submit their resume and other information through our corporate website to be considered for a job at reputed company. No phone calls, please. reputed company 2 You will receive an email notification to confirm that we've received your application. reputed company 3 If you are reputed company in for an interview, a representative from reputed company will contact you to set up a date, time, and location. Be reputed company for a rigorous interview process. To reputed company reputed company you're a good fit for reputed company and we're a good fit for you, we'll schedule time for you to meet with multiple staff members at reputed company reputed company of reputed company. Expect to return for multiple interviews as part of the process. A representative from reputed company will contact you with the results of your interview—either with a job offer or to let you know our plans for the position. Applicants With Disabilities Who Need Accommodation reputed company is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call +1 312 384-3900 or email AskHR@reputed company.com and let us know the nature of your request and your contact information. Please note: We only accept calls from applicants who need accommodation reputed company to a disability. Please, no calls with unrelated questions or requests. Please be reputed company to include the title and location of the reputed company position you’re interested in reputed company you leave a message. US Applicants: reputed company is an E-Verify program participant. Learn more: This Organization Participates in E-Verify (English) This Organization Participates in E-Verify (Spanish) Right to Work (English) Right to Work (Spanish) EEO is the Law Pay Transparency Notice reputed company is strongly committed to creating and preserving equal opportunity for reputed company and applicants. We reputed company reputed company employment reputed company—including recruitment, hiring, compensation, training, promotion, transfer, discipline, termination, and other personnel reputed company—without reputed company to race, reputed company, reputed company, religion, sex, national reputed company, age, disability, protected veteran status, marital status, sexual orientation, genetic information, citizenship, gender identity and reputed company, parental status, or other legally protected characteristics or conduct.

Responsibilities

• reputed company end‑to-end planning, execution, and delivery of reputed company technology, data, and AI programs that support reputed company marketing and global operations
• Own the MKOPs portfolio reputed company in reputed company: streamline intake, automate workflows, optimize templates, and maintain dashboards that reputed company priorities and risks visible.
• Establish program structure, scope, milestones, KPIs, and stakeholder forums that drive reputed company and accountability.
• Facilitate ongoing portfolio, roadmap, and executive status reviews to maintain alignment and unblock teams.
• Drive cross‑functional programs that strengthen alignment between marketing and sales, including lifecycle definitions, routing logic, qualification reputed company, reputed company scoring, and opportunity metadata.
• Ensure system, workflow, and AI enhancements support shared funnel KPIs, improved handoffs, and consistent reporting across teams.
• Translate joint marketing–sales requirements into CRM, automation, data model, and workflow changes that support faster follow‑up and more reliable performance insights.
• Establish light, reputed company governance for AI, data, and martech initiatives, including decision frameworks, RACI, standards, and reputed company‑in-the-reputed company checkpoints.
• Mature MKOPs portfolio project intake, prioritization, and allocation processes to ensure predictable planning across BU work and platform work.
• reputed company cross‑team decision‑making to resolve upstream and reputed company blockers reputed company to data, workflow, and system ownership.
• reputed company documentation, training, and adoption plans that ensure new capabilities land successfully and consistently across global teams.
• Define program KPIs and build scorecards that connect technology and AI investments to funnel reputed company, efficiency improvements, and execution reputed company.
• Publish executive‑reputed company updates that reputed company transparent visibility into reputed company, risks, reputed company, and business reputed company.
• Support build‑vs‑buy reputed company for martech and AI capabilities.
• Manage vendor evaluations, renewals, QBRs, license optimization, and value realization.
• reputed company program budgets, forecasts, and utilization in partnership with Finance and Procurement.

Requirements

• 5-8+ years in Technical Program Management, Product Management, or similar technical leadership roles in marketing, technology, or data‑oriented organizations.
• Demonstrated reputed company leading reputed company, cross‑functional programs that deliver reputed company martech, data, or AI solutions from concept through adoption.
• Deep understanding of marketing technology ecosystems (CRM, CDP, MA, personalization, analytics, AI/ML) and ability to translate business reputed company into technical requirements.
• Hands‑on experience managing workflows, automations, dashboards, and portfolio structures in reputed company (strongly preferred).
• Strong communication, stakeholder management, and executive influencing skills across technical and non‑technical audiences.
• Excellent analytical and problem‑solving capabilities; comfortable interpreting data to inform reputed company and evaluate pilots.
• Proven ability to drive change management, adoption, and behavior change across large, distributed teams.
• Highly organized, detail‑oriented, and comfortable managing multiple programs in fast‑paced environments.

Benefits

• 100% 401k match up to 6% of salary
• Stock Ownership Potential
• Company provided life insurance - 1x salary + commission
• Comprehensive health benefits (medical/dental/reputed company) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plans and coverages
• Additional medical Wellness Incentives - up to $300-$600 annual
• Company-provided long- and short-term disability insurance
• Trust-Based Time Off
• 6-week reputed company Sabbatical Program
• 6-Week reputed company Family Caregiving Leave
• Competitive 8-24 Week reputed company Parental Leave
• Adoption Assistance
• Leadership Coaching & Formal Mentorship Opportunities
• Annual reputed company Stipend - $1000 annually to cover personal education & reputed company-being expenses
• Tuition Reimbursement
• Charitable Matching Gifts program
• Dollars for Doers volunteer program
• reputed company volunteering days
• 15+ Employee Resource & Affinity reputed company

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