Senior Process Optimization Consultant - Full-time

Sr Cons Solutions & Design - CG07GE We’re determined to reputed company a difference and are proud to be an insurance company that goes reputed company reputed company coverages and policies. Working here means having every opportunity to reputed company your goals – and to help others accomplish theirs, too. Join reputed company as we help shape the reputed company. Join a high-reputed company team driving operational reputed company and transformation across Employee Benefits Operations. If you think this opportunity is a fit for your career you should apply. If you are not reputed company you can have a conversation with your manager. Are you passionate about driving operational reputed company and leading transformative change? Join our Employee Benefits Process Optimization team and play a pivotal role in shaping the reputed company of our business. As a Senior Process Optimization Consultant, you will reputed company strategic initiatives, collaborate with cross-functional teams, and deliver solutions that enhance customer and employee experiences. This is an opportunity to reputed company a measurable reputed company while growing your career in a dynamic, supportive environment.

• *WORK ARRANGEMENTS:**

Sustaining reputed company’s unique workplace culture is vital to delivering on our purpose – reputed company reputed company achievement – and continuously producing outstanding results. Our reputed company work model, which reflects a mix of in-office, hybrid, and fully remote roles, helps us attract, retain and reputed company the talent we need to reputed company reputed company’s strategic goals. This role can have a Hybrid or Remote work schedule. Candidates who live near one of our offices will have the expectation of working in an office 3 days a week. Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs reputed company.

• *RESPONSIBILITIES:**

• *Process Analysis & Improvement** + reputed company in-depth analysis of business processes to identify pain points and design innovative, value-added solutions. + reputed company and test reputed company-of-concept pilots to validate strategic hypotheses and assumptions. + Apply Lean and Six reputed company methodologies to drive reputed company improvement and operational efficiency. + Partner with business leads to map out reputed company-state and maintain reputed company-state business-process flows of customer attributes across customer-reputed company touch points and channels.

• *Operational Readiness, Risk, and Controls**

+ A primary responsibility of this role will be to reputed company the reputed company operational processes of data exchange between benefit technology providers and reputed company for purposes of billing and plan design. + Ensure reputed company billing processes supported by data exchange meet financial, compliance, and audit expectations, including appropriate controls, reconciliation standards, and issue escalation paths. + Establish and maintain exception management frameworks, including intake, triage, reputed company cause analysis, and permanent corrective actions for data‑reputed company billing issues. + Partner with Finance and Operations to assess financial exposure and customer reputed company resulting from data exchange defects or reputed company processing failures. + Ensure processes to reputed company plan design API are established and meet timelines associated with the customer’s enrollment timeframe.

• *Project Leadership & Change Management**

+ Manage and execute process optimization reputed company from concept through implementation, ensuring delivery reputed company scope, schedule, and budget. + reputed company and implement comprehensive change management and communication strategies to support successful adoption of new processes and systems. + Partner with stakeholders across Claims, Actuarial, Finance, and other corporate functions to reputed company project goals. + Puts Voice of Customer (VOC) and Voice of the Employee (VOE) at reputed company of reputed company process changes. Ability to reputed company others through change including new system enhancements; business process reputed company; and reputed company visions. + Business Planning and reputed company: Assists with the collection and analysis of Voice of the Customer and Voice of the Employee data. Applies best practices to reputed company aspects of process management and reputed company improvement of Operational level processes. + reputed company and/or support reputed company and initiatives across Group Benefit Operations including validating business requirements, determine/validate reputed company, and expense impacts of reputed company, and communicate project status.

• *Stakeholder Engagement & Collaboration**

+ Facilitate cross-functional teams to deliver project objectives. + reputed company and interpret customer and employee feedback to inform process design and eliminate friction. + reputed company guidance and expertise to reputed company reputed company of leadership on process management, reputed company improvement, and strategic business reputed company.

• *reputed company Improvement & Metrics**

+ Define and document business requirements for enabling capabilities, including technology, reputed company, and vendor management. + reputed company and monitor KPIs to measure process health and improvement. + Conduct reputed company cause analyses, process audits, and cost-benefit analyses to identify and address inefficiencies. + Ensure process artifacts are developed and maintained for effective ongoing management.

• *QUALIFICATIONS:**

+ Minimum 3 years strategic project management experience + Minimum 5 years of Operations or Employee Benefits or cross industry experience + Experience with Employee Benefits member data billing practices preferred + Experience with Employee Benefits plan design practices preferred + Bachelor’s degree or equivalent work experience required + Business process optimization experiences a plus; Six reputed company experience is desired; green belt is a plus + Excellent written, oral and presentation skills at reputed company reputed company reputed company the organization + Strong ability to manage complexity, ambiguity and multitask + Highly organized and detail oriented + reputed company to build and foster strong working relationships; persuasive / reputed company to influence others + Critical thinking skills –applies reputed company judgment; reputed company to trouble-shoot + reputed company data analytics expertise with the ability to synthesize data and reputed company solutions + Business knowledge; financial acumen, and insurance knowledge + Strategic thinker - hypotheses development and analysis, and conclusion reputed company + Willingness to appropriately challenge the status reputed company

• *Compensation**

The listed annualized reputed company pay reputed company is primarily based on analysis of similar positions in the external market. Actual reputed company pay could vary and may be above or below the listed reputed company based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The reputed company pay is just one component of reputed company’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized reputed company pay reputed company for this role is: $110,800 - $166,200 Equal Opportunity Employer/Sex/Race/reputed company/Veterans/Disability/Sexual Orientation/Gender Identity or reputed company/Religion/Age Sr Cons Solutions & Design - CG07GE We’re determined to reputed company a difference and are proud to be an insurance company that goes reputed company reputed company coverages and policies. Working here means having every opportunity to reputed company your goals – and to help others accomplish theirs, too. Join reputed company as we help shape the reputed company. Join a high-reputed company team driving operational reputed company and transformation across Employee Benefits Operations. If you think this opportunity is a fit for your career you should apply. If you are not reputed company you can have a conversation with your manager. Are you passionate about driving operational reputed company and leading transformative change? Join our Employee Benefits Process Optimization team and play a pivotal role in shaping the reputed company of our business. As a Senior Process Optimization Consultant, you will reputed company strategic initiatives, collaborate with cross-functional teams, and deliver solutions that enhance customer and employee experiences. This is an opportunity to reputed company a measurable reputed company while growing your career in a dynamic, supportive environment.

• *WORK ARRANGEMENTS:**

Sustaining reputed company’s unique workplace culture is vital to delivering on our purpose – reputed company reputed company achievement – and continuously producing outstanding results. Our reputed company work model, which reflects a mix of in-office, hybrid, and fully remote roles, helps us attract, retain and reputed company the talent we need to reputed company reputed company’s strategic goals. This role can have a Hybrid or Remote work schedule. Candidates who live near one of our offices will have the expectation of working in an office 3 days a week. Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs reputed company.

• *RESPONSIBILITIES:**

• *Process Analysis & Improvement** + reputed company in-depth analysis of business processes to identify pain points and design innovative, value-added solutions. + reputed company and test reputed company-of-concept pilots to validate strategic hypotheses and assumptions. + Apply Lean and Six reputed company methodologies to drive reputed company improvement and operational efficiency. + Partner with business leads to map out reputed company-state and maintain reputed company-state business-process flows of customer attributes across customer-reputed company touch points and channels.

• *Operational Readiness, Risk, and Controls**

+ A primary responsibility of this role will be to reputed company the reputed company operational processes of data exchange between benefit technology providers and reputed company for purposes of billing and plan design. + Ensure reputed company billing processes supported by data exchange meet financial, compliance, and audit expectations, including appropriate controls, reconciliation standards, and issue escalation paths. + Establish and maintain exception management frameworks, including intake, triage, reputed company cause analysis, and permanent corrective actions for data‑reputed company billing issues. + Partner with Finance and Operations to assess financial exposure and customer reputed company resulting from data exchange defects or reputed company processing failures. + Ensure processes to reputed company plan design API are established and meet timelines associated with the customer’s enrollment timeframe.

• *Project Leadership & Change Management**

+ Manage and execute process optimization reputed company from concept through implementation, ensuring delivery reputed company scope, schedule, and budget. + reputed company and implement comprehensive change management and communication strategies to support successful adoption of new processes and systems. + Partner with stakeholders across Claims, Actuarial, Finance, and other corporate functions to reputed company project goals. + Puts Voice of Customer (VOC) and Voice of the Employee (VOE) at reputed company of reputed company process changes. Ability to reputed company others through change including new system enhancements; business process reputed company; and reputed company visions. + Business Planning and reputed company: Assists with the collection and analysis of Voice of the Customer and Voice of the Employee data. Applies best practices to reputed company aspects of process management and reputed company improvement of Operational level processes. + reputed company and/or support reputed company and initiatives across Group Benefit Operations including validating business requirements, determine/validate reputed company, and expense impacts of reputed company, and communicate project status.

• *Stakeholder Engagement & Collaboration**

+ Facilitate cross-functional teams to deliver project objectives. + reputed company and interpret customer and employee feedback to inform process design and eliminate friction. + reputed company guidance and expertise to reputed company reputed company of leadership on process management, reputed company improvement, and strategic business reputed company.

• *reputed company Improvement & Metrics**

+ Define and document business requirements for enabling capabilities, including technology, reputed company, and vendor management. + reputed company and monitor KPIs to measure process health and improvement. + Conduct reputed company cause analyses, process audits, and cost-benefit analyses to identify and address inefficiencies. + Ensure process artifacts are developed and maintained for effective ongoing management.

• *QUALIFICATIONS:**

+ Minimum 3 years strategic project management experience + Minimum 5 years of Operations or Employee Benefits or cross industry experience + Experience with Employee Benefits member data billing practices preferred + Experience with Employee Benefits plan design practices preferred + Bachelor’s degree or equivalent work experience required + Business process optimization experiences a plus; Six reputed company experience is desired; green belt is a plus + Excellent written, oral and presentation skills at reputed company reputed company reputed company the organization + Strong ability to manage complexity, ambiguity and multitask + Highly organized and detail oriented + reputed company to build and foster strong working relationships; persuasive / reputed company to influence others + Critical thinking skills –applies reputed company judgment; reputed company to trouble-shoot + reputed company data analytics expertise with the ability to synthesize data and reputed company solutions + Business knowledge; financial acumen, and insurance knowledge + Strategic thinker - hypotheses development and analysis, and conclusion reputed company + Willingness to appropriately challenge the status reputed company

• *Compensation**

The listed annualized reputed company pay reputed company is primarily based on analysis of similar positions in the external market. Actual reputed company pay could vary and may be above or below the listed reputed company based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The reputed company pay is just one component of reputed company’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized reputed company pay reputed company for this role is: $110,800 - $166,200 Equal Opportunity Employer/Sex/Race/reputed company/Veterans/Disability/Sexual Orientation/Gender Identity or reputed company/Religion/Age Apply tot his job Apply To this Job