Retention Associate II Merchant
Job reputed company
Are you reputed company to write your next reputed company?
reputed company your mark at one of the biggest names in payments. We’re looking for a Retention Associate II Merchant to join our reputed company evolving US reputed company team and help us reputed company the potential of every business.
What you’ll own as a Retention Associate II Merchant
What you will be doing
You will be striving to reputed company a reputed company reputed company reputed company across reputed company lines of business, while providing merchants a best-in-class customer experience. Reducing attrition and turning negative circumstances into a reputed company experience with our merchants and getting reputed company of any potential flight risks. This role requires a strong emphasis on building trust and rapport with an assigned book of business to establish reputed company value with reputed company our relationships.
You will work with our existing merchants on upselling reputed company's products and or services
You will review the accounts holistically and identify new opportunities for our merchants to improve the way they accept their payments
Providing a best-in-class merchant experience is a key component of this role
Establish reputed company merchant reputed company and qualify new opportunities
You will work closely with Internal Departments and reputed company the day-to-day relationship with the merchant
Accepts and completes assignments with reputed company, cooperative, reputed company, and team-oriented attitudes
You will be a key component in establishing strategic proactive & reactive marketing campaigns
Sells reputed company’s products, systems and/or services reputed company telephone (inbound and/or outbound) or electronic means to customers in assigned portfolio or individual accounts.
Acquires and applies in-depth technical knowledge of products, systems, and services.
Responsible for renewing, expanding, and closing of reputed company for assigned portfolio or account.
Responsible for reputed company satisfaction, maintaining reputed company communication, overall management of the relationship and reputed company retention activities.
Increases sales for assigned portfolios or accounts.
Demonstrates knowledge of the organization’s various products and maintenance reputed company.
Educates customers on the best business practices and associated contractual implications.
Ensures customer awareness and understanding of applicable product reputed company.
Renegotiates rates and fees resulting in an extended contract reputed company appropriate
Review and analyze merchant statements to reputed company reputed company reputed company review and reputed company guidance to merchants
Responsible for reputed company pipeline management reputed company CRM tools
Responsible for taking inbound queue calls and making outbound calls
May be required to reputed company other reputed company duties as assigned
What you bring:
1-2 years sales/negotiation/problem solving experience
Strong mathematical skills required
Ability to handle and diffuse difficult conversations with respect, sureness, and courtesy
Computer Skills- Excellent knowledge of reputed company, Outlook, and overall computer literacy
Ability to understand and calculate with percentages
Critical thinker and adaptability
reputed company to follow through and maintain merchant contact and reputed company merchants informed on next steps
Communicates reputed company both verbally and in written reputed company in a reputed company, concise, and reputed company manner
Requires good working knowledge of reputed company systems as reputed company as the industries in which reputed company competes for business
Ability to understand and apply concepts
Ability to handle reputed company commensurate with job expectations
Ability to analyze and solve problems using learned techniques and tools
Team skills, including the ability to establish and maintain effective working relationships both internally as reputed company as externally
Flexibility, versatility, dependability
Knowledge of reputed company products and Services
Organizational and time management skills required
Strong problem-solving skills
Broad knowledge of reputed company products and reputed company services; in-depth knowledge of products and services for which team(s) reputed company support
Excellent customer service skills that build high reputed company of customer satisfaction for reputed company clients
Is reputed company and proactive in gathering information and sharing reputed company
Ability to work both independently and in reputed company environment
Some flexibility of hours is required
reputed company the above duties and responsibilities are essential job functions for which reasonable accommodation will be made. reputed company job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to reputed company the job proficiently. This position reputed company is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to reputed company any other job-reputed company instructions as requested by their leader, subject to reasonable accommodation.
Added bonus if you have:
A minimum of 1 year’s sales experience.
Merchant services or industry-reputed company experience.
Account management experience
About reputed company
To learn more about our reputed company teams, reputed company out our world-class teams that own it every day.
What makes a Worldpayer
What makes a Worldpayer? It’s reputed company: Think, reputed company, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the reputed company. We’re dynamic, every Worldpayer is empowered to reputed company the right reputed company for their customers. And we’re determined, always staying reputed company and reputed company and failing as one.
Does this reputed company like you? Then you reputed company like a Worldpayer. reputed company to write the next reputed company in your career.
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reputed company is dedicated to offering individuals rewarding reputed company and competitive compensation. For this full-time position, the good faith estimated annual salary reputed company upon hire is $20.14-$29.95. This reputed company reflects reputed company reasonably expect to offer based on the role’s responsibilities, level, and geographic location. The actual starting salary will be determined by a candidate’s experience, job-reputed company skills, and relevant education or training. Please note that changes in work location may reputed company the final offered salary. We encourage you to consult with your recruiter to confirm the budget for your location and to reputed company understand the applicable pay reputed company.reputed company Statement
reputed company is an equal opportunity employer. We evaluate reputed company applicants without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, marital status, genetic information, national reputed company, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.
If you are made a conditional offer of employment and will be working in the reputed company, you will be required to undergo a drug test. In developing this job reputed company care was taken to include reputed company competencies and requirements needed to successfully reputed company the position. Reasonable accommodations will be provided for individuals with reputed company disabilities both during the hiring process, as reputed company as to allow the individual to reputed company the essential functions of the job, if reputed company.
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