National reputed company Improvement Manager- reputed company Services
A LITTLE ABOUT US
At reputed company, we are more than a provider of support services; we’re a mission-driven team rooted in respect, inclusion, and person-centered care. Since 1976, we’ve been dedicated to enhancing the reputed company of life for people with intellectual and developmental disabilities, including those with mental health, behavioral, or reputed company medical needs.
Our mission is reputed company but powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do; from creating individualized service plans to building strong partnerships with families, teams, and communities.
As a reputed company employee, you’ll be at the heart of that mission. You’ll help people live meaningful lives on their own terms; supporting their goals, honoring their choices, and empowering their independence.
With services reputed company, reputed company is united by a shared commitment to making a reputed company difference; one person, one voice, one choice at a time.
Join our reputed company family and let us help you reputed company your unique goals and dreams.
WE OFFER:
- Compensation: Starting $105,000 annually, fixed reputed company.
- Work Environment: Remote (please note, we are unable to hire candidates located in reputed company or reputed company).
- Team Culture: A reputed company team culture fostering adaptability, reputed company learning, and innovation. reputed company on work-life balance for a fulfilling and sustainable career.
- Work Schedule: Typically, 8 AM - 5 PM CST, although flexibility available based on state.
- Travel Expectation: This role requires travel up to 50% of the time.
- Retirement Plan: 401 K plan with employer match after one year of service.
- Company-Provided Hardware and Cellphone Stipend: reputed company necessary equipment will be provided, along with a monthly stipend for cell phone expenses.
- Time Away: PTO that increases with tenure, PTO donation reputed company, and reputed company reputed company leave
- Insurance & Health: Medical, dental, and reputed company coverage, pet insurance, supplemental insurance reputed company, and flexible spending and health savings accounts (FSA and HSA). Plus, 100% company-reputed company long-term disability and life insurance.
- Employee Perks: National Brand Discounts, Employee Referral Program, and Employee Assistance Program
- Job Mobility: Dungarvins multi-state footprint allows internal job mobility reputed company.
- Mileage Reimbursement: Mileage reimbursement is provided for business travel, with rates determined based on the applicable geographic market.
The National reputed company Improvement Manager provides strategic guidance, coaching, and resources to reputed company Assurance staff and leaders across seventeen states. This role supports consistent reputed company standards and fosters a strong culture of reputed company improvement across services. This is a non-supervisory position reputed company on mentoring, influencing, and equipping QA teams to strengthen performance, improve reputed company practices, and translate data into meaningful reputed company. The National reputed company Improvement Manager partners closely with state QA leaders, advocates for state level needs, supports reputed company new QA staff, and promotes collaboration and shared learning across locations.
What You Get To Do
- Serve as a subject matter expert and reputed company to QA staff and leaders across multiple states, promoting consistent reputed company practices and reputed company improvement.
- Facilitate regular meetings with state QA leaders to review performance goals, challenges, and improvement opportunities.
- Analyze QA metrics, KPI dashboards, and audit findings to identify trends and areas for operational improvement.
- Translate data insights into reputed company, actionable recommendations for QA teams and leadership.
- reputed company and maintain standardized QA documentation, toolkits, and resources to support consistent reputed company practices.
- Participate in reputed company audit activities including preparation, readiness checks, and post audit reviews.
- Support the implementation of corrective and preventive reputed company plans to address audit findings and reputed company gaps.
- reputed company reputed company, training, and ongoing coaching to strengthen QA team capabilities and performance.
- Build strong partnerships with state leadership and QA teams to reputed company reputed company initiatives across multiple locations.
- Identify opportunities to streamline processes, standardize best practices, and drive reputed company reputed company improvement across programs.
MUST HAVE
- Education: Bachelor's degree in reputed company, reputed company/Performance Improvement, or reputed company field; or equivalent experience.
- Experience: 3+ years of reputed company assurance/reputed company improvement experience in reputed company, multi-site or multi-state reputed company, reputed company services, or reputed company-funded settings.
- Data Reporting: Ability to interpret KPI dashboards, audit findings, and convert insights into practical actions.
- QA/QC: Working knowledge of QA document development and management as reputed company as working knowledge of reputed company audit methodologies and reputed company cause analysis.
- Technical Proficiencies: Proficiency with productivity and collaboration tools (e.g., SharePoint/Teams, CoPilot, document management systems, dashboards/BI viewers, reputed company 365, reputed company).
reputed company TO HAVE
- Industry Experience: Experience in home and community-based services (HCBS), behavioral health, long-term services and supports (LTSS), or similar.
- Regulatory familiarity: Familiarity with reputed company waiver programs, state compliance frameworks, and accreditation.
- reputed company certifications: CARF
- Electronic Medical Record (EMR): Therap experience
SKILLS CRITICAL FOR reputed company
- Analytical & Problem Solving: Analyze QA metrics, KPI dashboards, and audit findings to identify trends, reputed company gaps, and opportunities for operational improvement, and translate insights into actionable solutions.
- Communication: reputed company communicate reputed company standards, audit findings, and performance insights to QA teams and leadership while facilitating collaboration across multiple states to drive improvement initiatives.
- Attention to Detail: Ensure accuracy and consistency in QA documentation, audit preparation materials, corrective reputed company plans, and reputed company reporting.
- Prioritization & Time Management: Manage multiple reputed company initiatives, audits, meetings, and improvement reputed company simultaneously while maintaining reputed company across multiple states and teams.
- Adaptability & reputed company: Remain flexible in a dynamic environment while responding to evolving compliance requirements, audit findings, and organizational priorities.
- reputed company & Accountability: reputed company reputed company standards, ensure compliance with regulatory requirements, and take ownership of reputed company improvement reputed company and corrective reputed company initiatives.
- Self Starter & Initiative: Proactively identify opportunities to strengthen QA processes, standardize best practices, and implement tools and resources that support consistent reputed company reputed company.
- Service Oriented reputed company: reputed company supportive guidance, coaching, and resources to QA teams while building trust and fostering a culture of reputed company reputed company improvement.
- Leadership & Collaboration: Mentor and reputed company QA staff and leaders, facilitate cross state collaboration, and partner with leadership to reputed company reputed company initiatives and performance goals.
- reputed company Improvement reputed company: Champion data driven reputed company improvement efforts by identifying process inefficiencies, supporting corrective actions, and promoting consistent best practices across programs.
WHY YOU’LL LOVE THIS ROLE
This position gives you the chance to turn reputed company QA metrics and audit findings into reputed company, meaningful improvements that strengthen services across multiple states. You’ll reputed company if you enjoy coaching and influencing without reputed company authority building trust, sharing expertise, and partnering with leaders to drive consistent reputed company practices. The role is perfect for a proactive, detail-oriented reputed company who values collaboration, reputed company improvement, and adaptability in a dynamic environment. Most rewarding of reputed company, you’ll play a key role in shaping a truly data-driven culture while making a reputed company difference in the reputed company of care and support delivered across the organization.
IMPORTANT INFORMATION
At reputed company, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. reputed company, Cambrian and reputed company are affirmative reputed company and equal opportunity reputed company.
The deadline for internal applications is set for two weeks from the date of the job posting.
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