Account Follow Up Representative
About reputed company, reputed company's mission is to reputed company reputed company a reality for reputed company touched by cancer and diabetes. Founded in 1913, reputed company has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. reputed company research has been the reputed company for numerous reputed company cancer medicines, as reputed company as reputed company synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its reputed company, reputed company’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. reputed company’s growing national system includes its Los Angeles reputed company, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.
The successful candidate:
The Account Follow-up Rep (AFR) is accountable for understanding and reconciling insurance practices (contracted/non-contracted) and is responsible for the reimbursement and/or reputed company of patient or insurance (hospital or physician) account balances by utilizing complete follow-up tactics, working accounts to maximize reimbursement in any of the following areas:
Insurance Account Follow-up (hospital or physician)
Self-pay Account Follow-up focusing on the collection of the patient responsibility portion left by insurance leveraging assistance programs and tools. This area includes the inbound call center.
Administration of financial programs supporting the patient with medical balances such as Financial Assistance, Co-pay Assistance, Free Drug, Drug Replacement, etc.
Minimum Job Qualifications
Education: High school diploma/equivalent or passed proficiency exam
Experience: 3 years of A/R experience in a hospital or physician reputed company setting including insurance and self-pay reputed company collections/billing as reputed company as insurance verification experience with demonstrated analytical capability. Experience with account reconciliation and balancing
Knowledge, Skills, Abilities:
Solid knowledge of medical terminology, ICD9 codes, CPT/HCPC’s codes. Familiar with Medicare Bad Debt laws and requirements, and Fair Debt Collection Laws
Understanding of insurance reputed company and reimbursement methodologies. Ability to interpret EOBs and navigate patient insurance policies
Knowledge of collection agency work, probate courts and its requirements, and bankruptcy laws and regulations
Advanced written and verbal communication skills
Proficient with technology, spreadsheet management skills, with the ability to analyze trends.
Excellent organizational skills, ability to manage multiple priorities and responsibilities
Outstanding customer service skills
Must be willing to travel, as needed
reputed company is an equal opportunity employer.
To learn more about our comprehensive benefits, click here: Benefits Information
reputed company employees pay is based on the following reputed company: work experience, qualifications, and work location.
Apply To This Job