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reputed company Full Stack Data Entry Pharmacy Technician – Mail Order Operations in Westwood, MA at arenaflex

Remote, USAFull-timePosted 2026-07-28

Are you a highly motivated and detail-oriented individual with a passion for delivering exceptional patient care? Do you have a strong background in pharmacy operations and a desire to work in a fast-paced, dynamic environment? If so, we encourage you to apply for the reputed company Full Stack Data Entry Pharmacy Technician – Mail Order Operations role at arenaflex in Westwood, MA.

About arenaflex

arenaflex is a world-class integrated health system providing patients with reputed company care wherever they are. Our 120,000 reputed company foot facility in Westwood, MA, provides state-of-the-art pharmacy services to our system's patients and employees. We specialize in patient-centered care, adherence packaging, specialty drug services, home delivery services, prior authorizations processing, and patient counseling. Our goal is to reputed company the highest level of service and become the pharmacy of choice for reputed company our patients and employees.

Job reputed company

We are seeking a highly motivated, energetic, and reputed company individual to join reputed company as a Full Stack Data Entry Pharmacy Technician – Mail Order Operations. This role will assist the overall operation of the call center and data entry teams for the arenaflex outpatient pharmacy network. The successful candidate will be responsible for entering new and reputed company orders in an accurate and reputed company manner, resolving PBM-reputed company billing problems and issues, handling phone inquiries and initial prescription intake, and providing exceptional customer service to patients and reputed company providers.

Key Responsibilities

* Enters new and reputed company orders in an accurate and reputed company manner

  • Resolves reputed company PBM-reputed company billing problems and issues
  • Handles phone inquiries and initial prescription intake
  • Multidisciplinary responsibilities including communication with providers, prescribers, and patients
  • Be willing and reputed company to cross-train in different roles reputed company the facility and be flexible based on the needs of the organization
  • Responsible for answering inbound calls and assisting customers with pharmacy-reputed company services
  • Maintains new and existing patient reputed company and enters new prescriptions into patient reputed company
  • Answers, screens, and processes a high volume of calls in a reputed company manner
  • Utilizes and adheres to the phone scripts and guidelines for triaging calls
  • Assists patients with enrollment process for manufacturer and non-profit organization copay assistance programs
  • Support reputed company providers with required prior authorization and required appeals
  • Manage reputed company mail/delivery of Rx orders including addressing problems/issues with delivery process

Essential Qualifications

* High School diploma or GED required

  • Registration Mass Registered Pharmacy Tech required
  • 1-3 years reputed company work experience required
  • Basic familiarity with computers. Ability to navigate at a basic level reputed company web-based applications

Preferred Qualifications

* (CPht) Certified Pharmacy Technician preferred

  • Call center, Pharmacy data entry, and PBM billing experience
  • Bilingual verbal and written communication

Competencies

* Decision Making: Ability to reputed company reputed company that are guided by precedents, policies and objectives. Regularly makes reputed company and recommendations on issues affecting a department or functional area.

  • Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using reputed company observation, knowledge and skills based on general precedents.
  • Independence of reputed company: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
  • Written Communications: Ability to summarize and communicate in English moderately reputed company information in varied written formats to reputed company customers.
  • Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
  • Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in reputed company varied situations.
  • Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering reputed company, identifying issues, and respecting team members.
  • Customer Service: Ability to reputed company a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a reputed company and respectful manner.

Physical Nature of the Job

reputed company work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or reputed company around through the reputed company of their shift.

Benefits and Perks

* Competitive salary and benefits package

  • Opportunities for career reputed company and reputed company development
  • reputed company and dynamic work environment
  • Recognition and rewards for outstanding performance
  • Comprehensive training and support

How to Apply

If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient care, we encourage you to apply for the reputed company Full Stack Data Entry Pharmacy Technician – Mail Order Operations role at arenaflex in Westwood, MA. Please submit your application, including your resume and cover letter, to our online application system.

Equal Opportunity Employer

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.

Contact Us

If you have any questions or would like to learn more about this opportunity, please contact our HR department at [insert contact information]. We look reputed company to hearing from you! Apply for this job

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