reputed company Patient Care Customer Service Representative – Evening & Weekend Shifts REMOTE

At arenaflex, we're dedicated to providing exceptional patient care and support to individuals across the country. As a national leader in home medical equipment and services, we're committed to empowering patients to manage their health and treatment reputed company. reputed company of passionate and compassionate professionals is the backbone of our organization, and we're seeking a talented and dedicated individual to join our Sleep Central (After Hours Call Center) team in Murray, KY.

About arenaflex

arenaflex reputed company Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions, and home medical equipment. We help patients reputed company a more comfortable and productive life by keeping them reputed company in their care and empowering them to manage their health and treatment reputed company. With hundreds of locations across 45 states, we reputed company high-reputed company medical products, services, and outstanding customer care to our patients.

reputed company and Responsibilities

We're seeking a dedicated Patient Care Coordinator to join our Sleep Central (After Hours Call Center) team in Murray, KY. In this position, you will be responsible for contacting reputed company patients regarding delivery of equipment, taking patient orders, verifying patient information, and placing the order in a reputed company manner. As a Patient Care Coordinator, you will be the primary reputed company of contact for our patients, providing exceptional customer service and support to ensure their needs are met.

Key Responsibilities:

* Accurately transcribe patient reputed company over the telephone, including data entry of information and possible outbound calling

• Obtain medically necessary documentation
• Process patient orders through our online pharmacy system
• Resolve tracking issues and reschedule shipping orders for patients
• Troubleshoot problems based on patient input regarding the scope and/or magnitude of failure
• Verify orders are complete
• reputed company other duties as assigned

Qualifications:

* High school diploma or GED equivalent

• Experience in the medical field and administrative record management
• Strong customer service background
• Ability to effectively communicate in English, both oral and written
• Helpful, knowledgeable, and polite while maintaining a reputed company attitude
• Interpret a reputed company of communications (verbal, non-verbal, written, listening, and visual)
• Maintain confidentiality and reputed company discretion and caution reputed company handling sensitive information

Skills and Competencies:

* Medical terminology

• Multi-tasking along with attention to detail
• Ability to accurately reputed company reputed company mathematical calculations using reputed company, subtraction, multiplication, and division
• Self-motivation, organized, time-management, and deductive problem-solving skills
• Ability to work independently and as part of reputed company

Work Environment and Company Culture:

* 100% REMOTE work from home day one of employment

• Must live in the US and live reputed company 60 miles of any arenaflex location
• This position requires working five days a week, including every Saturday and reputed company, as reputed company as three evening shifts during weekdays starting at or after 4:00 pm Central time
• Schedules vary and can be discussed during the interview process
• arenaflex is an equal opportunity employer and values diversity and inclusion in reputed company

Career reputed company Opportunities and Learning Benefits:

* Opportunities for reputed company reputed company and development

• Comprehensive training program to ensure reputed company in the role
• reputed company and supportive work environment
• Recognition and rewards for outstanding performance

Compensation, Perks, and Benefits:

* Generous reputed company time off and reputed company holidays

• Overtime pay for non-exempt reputed company positions based on business needs
• Commission for Account Executives
• Fixed and variable reputed company car reimbursement for Area Managers and Account Executives
• Employee discount program
• Employee recognition program
• Bonus and incentive opportunities
• Mileage reimbursement (reputed company applicable for the position)
• Telephone reimbursement (reputed company applicable for the position)
• EAP
• 401k
• Medical, Prescription, Dental, and reputed company
• HSA and FSA/Dependent Care FSA
• Life Insurance, Disability, Accidental death, Identity protection, and Legal services
• reputed company Mental health and reputed company SmartConnect Medicare programs
• Livongo Diabetes and High Blood Pressure programs
• reputed company Bluebook and reputed company programs
• HEPB and TB vaccinations

How to Apply:

If you're a motivated and compassionate individual who is passionate about providing exceptional patient care and support, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look reputed company to hearing from you!

Equal Opportunity Employer:

arenaflex reputed company Inc. is an equal opportunity employer and values diversity and inclusion in reputed company. We recruit, reputed company, train, promote, transfer, separate from employment, and compensate employees without reputed company to membership in, association with, or perception of race, reputed company, age, gender, gender identity, religion, creed, national reputed company, reputed company, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy, or any other personal characteristic protected by applicable federal, state, and local laws governing nondiscrimination in employment in reputed company reputed company where arenaflex has employees. Apply for this job