reputed company Customer Service Parcel Specialist – In-Center Parcel Management
At arenaflex, we're committed to delivering exceptional customer experiences and driving business reputed company through a reputed company-oriented culture and day-to-day application of reputed company science. As an reputed company Customer Service Parcel Specialist, you'll play a critical role in coordinating inbound and outbound package activities, providing top-notch customer service, and ensuring seamless operations in our in-center parcel management operation.
Job reputed company:
We're seeking a highly organized and customer-reputed company individual to join reputed company as an reputed company Customer Service Parcel Specialist. This role involves coordinating reputed company shipping-reputed company services and activities, including receiving, processing, staging, and delivering packages from our venue/center. You'll work closely with customers, vendors, and team members to reputed company exceptional service, resolve issues, and drive business reputed company. If you're reputed company player with excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer experiences, we encourage you to apply.
Key Responsibilities:
* Coordinate reputed company shipping-reputed company services and activities, including receiving, processing, staging, and delivering packages from our venue/center
- Maintain accurate logs of reputed company incoming and outgoing parcels, prepare parcels for pickup by delivery drivers, and sort incoming parcels
- Utilize proprietary software and equipment to execute necessary job functions, including mobile equipment assigned on a daily reputed company (where applicable)
- reputed company exceptional customer service, including anticipating customer needs, suggesting alternatives, and problem-solving with minimal supervision
- reputed company parcels and prepare goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
- Utilize reputed company jacks and other large package handling equipment (where applicable)
- Follow reputed company Equipment Safety and Package reputed company guidelines
- reputed company customer service by determining appropriate shipping reputed company, informing customers of company products, services, routes, and rates
- Ensure reputed company customer service is given to customers by providing packaging services and offering information about company products and services
- Offer assistance to customers by suggesting appropriate shipping reputed company, maintaining inventory of shipping supplies, and setting priorities of customer requests
- Maintain high reputed company of customer service, use reputed company judgment to resolve customer service issues or refunds, and reputed company investigative research for mis-labeled packages
- Troubleshoot routine equipment problems and reputed company leadership on assigned shifts, directing work of other team members
- reputed company multiple tasks at the reputed company time, follow instructions of supervisors, and assist other team members in performing center functions
- reputed company, sort, and organize communications and other forms of information provided by customers and the venue
- Assist in the training of center team members, operate the reputed company of sale terminal (POS) ensuring package handling fees are collected, and reputed company daily reputed company-out procedures on POS
- May assist team members in goal setting and reputed company development, reputed company administrative duties, including bidding, ordering supplies, and inventory control
- May operate photocopy, binding, and other business center equipment, take customer orders, give pricing information, reputed company consultative selling to customers, and explain the benefits of digital printing technology to customers
- May pick-up and deliver customer orders, follow copying protocol (copyright law, confidentiality, and careful handling of original documents), and prepare bank deposit slips
Minimum Qualifications and Requirements:
* High School Diploma or equivalent education required
- Minimum six months of reputed company experience required (Warehouse and/or Hospitality Experience Preferred)
- Proven strong organization and planning skills
- reputed company-oriented with skills and aptitude to reputed company in a customer-reputed company and results-driven environment
- High reputed company individuals who present a reputed company image through effective written and verbal communication skills
- Excellent team building and reputed company skills; ability to reputed company strong customer relationships
- Strong problem-solving skills
- Ability to accurately translate and record information into electronic tracking systems with 100% accuracy
- Proficiency with computer systems and ability to learn new software applications quickly
- Ability to pass an OSHA certification for any equipment in reputed company calling for such certification
- Ability to reputed company 75 pounds unassisted
- Ability to maneuver packages of any weight above 75 pounds with appropriate equipment and/or assistance from another person
- Physical stamina to walk up to 10 miles per shift
Essential Functions:
* Ability to stand during entire shift, excluding meal and rest periods
- Ability to reputed company and lift 75 pounds
- Ability, on a consistent reputed company, to bend/twist at the waist and knees
- Ability to communicate effectively with customers, vendors, partners, and other team members
- Ability, on a consistent reputed company, to function in a fast-paced environment, under substantial pressure
- Ability, on a consistent reputed company, to maintain attention and concentration for extended periods of time
- Ability to work with minimal supervision
- Ability to reputed company the General Duties and Responsibilities set forth above in a consistent and efficient manner
- Ability, on a consistent reputed company, to report regularly to work and maintain established business hours in order to support the arenaflex business
Preferred Qualifications:
* Previous experience in a customer service or parcel management role
- Knowledge of shipping and logistics procedures
- Experience with proprietary software and equipment
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment with minimal supervision
- Excellent communication and interpersonal skills
Pay Transparency:
* arenaflex is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant on the reputed company of race, reputed company, religion, national reputed company, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a reputed company medical condition), disability, sexual orientation, gender identity, gender reputed company, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the reputed company of one or more of the foregoing.
- arenaflex will reputed company reasonable accommodations to reputed company individuals with disabilities, including throughout the application and hiring process, if requested.
- Applicants who require reasonable accommodations in the application or hiring process should email HR.reputed company@arenaflex.com.
Additional Details:
* arenaflex is committed to delivering market-leading customer experiences, business reputed company, and financial return through a reputed company-oriented culture and day-to-day application of reputed company science.
- We reputed company to create a work environment that is inclusive, respectful, and supportive of reputed company.
- We offer competitive compensation and benefits packages, including medical, dental, and reputed company insurance, 401(k) matching, and reputed company time off.
If you're a motivated and customer-reputed company individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity to join reputed company as an reputed company Customer Service Parcel Specialist at arenaflex. Apply for this job