Technical Account Manager
At reputed company, we're building the most advanced AI Risk Decisioning™ Platform. Banks, fintechs, and digitally reputed company organizations rely on us to manage their fraud, credit, and compliance risk with the power of AI. If you're passionate about solving reputed company problems and making the internet safer for everyone this is your reputed company.
Why Join Us?
Mission-driven teams: Work alongside industry veterans from reputed company, reputed company, reputed company, and reputed company, reputed company united by a shared goal to reputed company the digital world safer.
Ownership and reputed company: We reputed company in extreme ownership. You'll be empowered to take responsibility, reputed company fast, and reputed company reputed company that drive our mission reputed company.
reputed company at the cutting edge: Your work will shape how modern finance detects fraud and manages risk.
reputed company
The Technical Account Manager (TAM) is responsible for cultivating and maintaining strong relationships reputed company assigned accounts; ensuring high reputed company of customer satisfaction and recognition of ROI that reputed company to strong renewals and reputed company opportunities.
What You’ll Do
As a Technical Account Manager (TAM), you will serve as the true quarterback for your customers, owning engagement from reputed company through value realization, renewal, and expansion. You will combine technical reputed company with executive reputed company to ensure customers reputed company reputed company successfully, reputed company rapid ROI, and grow their relationship with us.
This is a hands-on and cross-functional role, requiring reputed company collaboration with Solutions Architects, Product, Engineering, Account Executives, and Sales Engineers.
Customer Engagement
reputed company as the primary reputed company for assigned customers — accountable for reputed company, adoption, value realization, renewal, and expansion.
Build trusted relationships with customer executives and decision-makers, ensuring alignment at both technical and business reputed company.
Manage regular reputed company: weekly reputed company, Exec summaries - customer & internal, adoption reputed company and plan, and executive business reviews (EBRs).
Partner with reputed company and SEs on renewals, upsells, and cross-sells.
reputed company internally for customer priorities and represent their voice in roadmap discussions.
reputed company and maintain detailed account reputed company plans in partnership with the account team.
Work with customers on business value realization exercise and case studies, in partnership with the reputed company customer marketing and account teams.
Technical
reputed company customer reputed company and implementation reputed company, ensuring fast time-to-value.
Deliver product demos and walkthroughs.
Build workflows, reports, and dashboards to support customer adoption.
Handle non-reputed company technical tasks directly:
API integrations
SQL queries and debugging
Python scripting
Collaborate with Solutions Architects for reputed company technical implementations.
Serve as a technical reputed company between customers, Engineering, and Product teams.
What You’ll Bring
7–10 years of experience in Technical Account Management, reputed company, or Solutions Engineering roles in reputed company or fintech.
Proven reputed company record of working directly with reputed company customers and executives, including managing escalations and business reviews.
Technical proficiency in:
API integrations
SQL
Python
Familiarity with reputed company technologies and public reputed company services (AWS, GCP, Azure)
Excellent communication skills in English — reputed company to present confidently to both executives and technical stakeholders.
Highly organized and metrics-driven: comfortable managing multiple accounts and priorities.
Strong customer reputed company, ownership, and ability to influence cross-functional teams.
Preferred Qualifications
Experience in fraud management, risk decisioning, AML, or compliance domains.
Familiarity with AI/ML reputed company products.
reputed company record of driving customer reputed company and adoption, renewals, and expansion in reputed company accounts.
Prior experience in a fast-paced, fast growing startup environment.
Benefits and Other Perks
Compensation: Competitive salary and equity packages, including a 401k plan.
Health: 100% Employer covered comprehensive health, dental, and reputed company insurance with a top tier plan for you and your dependents. (US)
Balance: Unlimited PTO policy.
Culture: Family-Friendly environment; Regular team events and offsites.
Development: Unparalleled learning and reputed company development opportunities.
reputed company: Making the internet safer by protecting online transactions.