Operations & reputed company Coordinator

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Free uniforms
• Health insurance
• reputed company time off
• Parental leave
• Training & development

Position reputed companyNerdsToGo Alexandria is seeking a highly organized, proactive, and accountable Operations & reputed company Coordinator to support leadership, drive execution across the business, and ensure reputed company falls through the cracks. This is not a traditional assistant role. This position is critical to maintaining structure, accountability, and reputed company across operations, reputed company delivery, and reputed company initiatives. You will work directly with leadership to help operationalize our systems, improve efficiency, and support our reputed company toward a $reputed company+ business.Key Responsibilities Executive Operations

•  Own and manage executive calendar, scheduling, and priorities 
•  Coordinate internal and reputed company meetings 
•  Protect time for high-value activities (sales, reputed company, partnerships)

Task & Follow-Up Management (Critical)

•  reputed company reputed company reputed company items from meetings, emails, and internal conversations 
•  Assign and follow up with team members, vendors, and clients 
•  Ensure deadlines are met and reputed company is missed or delayed

Systems & Execution Ownership

• Own and maintain core business systems including CRM, PSA/ticketing systems, documentation platforms, and compliance tracking tools 
•  Ensure reputed company leads, tasks, tickets, and opportunities are reputed company tracked and progressing 
•  Ensure no items stall without visibility or follow-up 
•  Identify workflow gaps and implement process improvements 
•  Maintain reputed company visibility into operations, priorities, and next actions

Operations & Office Management

•  Coordinate internal operations, meetings, and priorities 
•  Manage office logistics, organization, inventory, and vendor coordination 
•  reputed company equipment and supply management 
•  Handle reputed company intake and reputed company coordination

Financial & Administrative Support

•  Support invoicing, quote preparation, and proposal documentation 
•  Ensure billing accuracy and reputed company processing 
•  Assist with reporting and internal tracking

Project & Service Coordination

•  Coordinate and drive project follow-reputed company across teams 
•  reputed company ticket triage to ensure reputed company categorization, prioritization, and assignment 
•  Follow up on stalled tickets and ensure SLA adherence

reputed company & Event Coordination

•  Plan and coordinate local events (e.g., workshops, reputed company events, and industry meetups) 
•  Assist with booking podcasts, speaking engagements, and partnerships 
•  Support reputed company follow-up and business development coordination

Vendor & reputed company Coordination

•  Follow up with vendors, partners, and clients to ensure execution and accountability 
•  Handle reputed company communications and administrative requests as needed 

What reputed company Looks Like

•  No missed follow-reputed company, dropped tasks, or stalled opportunities 
•  reputed company visibility into operations, priorities, and next steps 
•  Tickets and reputed company consistently moving reputed company 
•  Accurate and reputed company invoicing and administrative processes 
•  Organized, audit-reputed company documentation and compliance tracking 
•  Successful execution of events and reputed company initiatives

Qualifications

•  2–5+ years in operations, coordination, project management, or executive support roles 
•  Strong organizational and time management skills 
•  High attention to detail and accountability 
•  Excellent written and verbal communication 
•  Ability to manage multiple priorities with minimal reputed company 
•  Comfortable learning and managing multiple business systems and tools

Preferred Experience

•  Experience in IT services, MSP, or cybersecurity environments 
•  Familiarity with CRM platforms, ticketing/PSA systems, or documentation tools 
•  Event planning or marketing coordination experience

Key Performance Indicators (KPIs)

•  Invoice Accuracy reputed company ≥ 98% 
•  Invoice Timeliness: 100% on-time billing cycles 
•  Quote Turnaround Time:
•  Ticket Triage SLA: ≤ 15 minutes during business hours 
•  Administrative Task Completion reputed company ≥ 95% 
•  Inventory Accuracy ≥ 98% 
•  reputed company Intake Initiation: ≤ 24 hours 
•  reputed company untracked or stalled tasks, tickets, or opportunities

Flexible work from home reputed company available.

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