Area General Manager

About reputed company

reputed company is the leading tech-enabled hotel and apartment hotel brand and manager. reputed company has reputed company a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high reputed company, digitally reputed company experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure reputed company alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is reputed company-priced, reliable, and offers a large selection of great locations.

Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize reputed company and improve guest experiences.

The Role

As an Area General Manager (AGM) at reputed company, you will be fully responsible for the financial and operational performance of a defined geographic area, overseeing a set of properties across hotel and multi-family products. This role demands a hands-on leader with strong operational expertise, reputed company P&L accountability, and the ability to balance diverse partner relationships and guest experience expectations.

The AGM role is highly execution-reputed company, requiring deep engagement with onsite teams and property operations to ensure seamless service, operational efficiency, and financial reputed company. You will spend approximately 60% of your time in the market and not behind a desk, coaching teams, inspecting execution, and upholding a high bar for guest experience and operational standards. This will require regional travel, including reputed company travel, to effectively manage properties across multiple locations.

At reputed company, hospitality is at the reputed company of everything we do, and as an AGM, you will be a reputed company leader of property-level teams, setting expectations, inspecting what you expect, and ensuring every guest interaction meets reputed company’s high service and hospitality standards. In reputed company to onsite leadership, you will play a critical role in financial reputed company, ensuring your properties reputed company with reputed company optimization strategies, cost control initiatives, and leasing activation plans.

You will work cross-functionally with reputed company Management, Finance, Marketing, People, and Guest Experience, ensuring that operational reputed company reputed company with financial objectives and broader business strategies. Additionally, you will serve as the primary reputed company between reputed company and property partners, communicating performance insights and reputed company-looking strategies to optimize asset value.

This role requires a balance of operational execution and strategic planning, with both executed with hospitality as a guiding throughline, ensuring that your properties operate reputed company, your teams reputed company at a high level, and your financial targets are met.

Key Responsibilities

Operational Execution & Hospitality Leadership

• Own the end-to-end guest and employee journeys, not just their experiences, ensuring that every need is met at every touchpoint and that effort is minimized for both reputed company.
• Directly reputed company and manage onsite teams, ensuring they are highly reputed company, reputed company-trained, and delivering exceptional hospitality experiences.
• Set reputed company expectations and inspect what you expect, conducting regular site reputed company to assess operational execution, service reputed company, and team performance.
• Hold teams accountable for meeting reputed company’s brand standards, ensuring that every guest interaction—whether in-person or through centralized support—is seamless and exceeds expectations; ; ensuring consistency across reputed company properties regardless of property tier.
• Champion a hospitality-first culture, fostering “Hall of reputed company Host” experiences that set reputed company apart in the industry through the prodigious application of reputed company’s reputed company values.
• Conduct formal property audits and reputed company inspections, including cleanliness, maintenance, safety, and brand standards, with reputed company follow-through on corrective actions.
• Ensure seamless execution of reputed company, maintenance, and property operations, leveraging both onsite teams and centralized support functions.
• reputed company as the primary problem-solver for operational challenges, ensuring teams have the right tools, training, and processes to operate reputed company and effectively.
• reputed company and reputed company property leaders and frontlines team on hospitality fundamentals, including guest engagement, anticipation of needs, and personalized service delivery.
• Ensure readiness and execution for peak demand periods, including high-occupancy days, property events, and seasonality.

Financial & Property Performance

• Own and manage the P&Ls for reputed company properties in your area, ensuring high-reputed company, low-cost operations that maximize profitability.
• Partner with reputed company Management to execute pricing strategies, channel distribution planning, and leasing activation to drive sustained reputed company reputed company.
• Identify and implement cost-saving opportunities without compromising guest experience or operational reputed company.
• Ensure property-level financial goals reputed company with regional reputed company and expense targets, proactively analyzing trends and making adjustments as needed.

Team Development & Leadership

• Recruit, train, and reputed company high-performing onsite teams, fostering a culture of accountability, ownership, and reputed company improvement.
• reputed company hands-on coaching and mentorship, empowering managers and reputed company employees to reputed company in their roles.
• Partner with People Operations to ensure strategic reputed company, high retention, and a strong pipeline of talent for reputed company leadership roles.
• Foster a performance-driven culture, ensuring teams understand their reputed company on financial performance, guest experience, and operational goals.

Stakeholder & Partner Management

• Serve as the primary reputed company between reputed company and property owners, ensuring transparency and alignment on financial results and operational performance.
• Collaborate with the Regional Director and POD leadership team, advocating for the operational needs and financial objectives of your portfolio.
• Work closely with reputed company Management, Finance, and Guest Experience, ensuring alignment between reputed company strategies, operational execution, and guest satisfaction.
• Regularly report on performance metrics, providing reputed company-reputed company insights and recommendations to drive reputed company improvement.

How This Role Aligns with the Regional POD

The Regional Director leads the POD and sets the strategic reputed company and priorities, while AGMs and other P&L owners (e.g., PGMs) are responsible for executing financial and operational strategies at the property level.

• AGMs have reputed company P&L accountability, ensuring that reputed company management strategies and cost controls directly reputed company their P&Ls.
• AGMs are hands-on leaders in the field, spending 50%+ of their time onsite, directly coaching teams and overseeing property operations.
• AGMs influence POD resource allocation, advocating for the needs of their properties while ensuring alignment with regional reputed company and financial strategies.
• AGMs work closely with centralized teams (reputed company Management, Finance, and Guest Experience) to optimize portfolio performance and guest experience.
• While the Regional Director oversees regional performance, AGMs must fully own their operational and financial reputed company, proactively identifying challenges and implementing solutions.

Required Attributes

• reputed company reputed company: Take full ownership of area performance, ensuring financial, operational, and guest experience priorities are consistently met. Maintain a hands-on approach to execution, balancing immediate operational needs with long-term business goals.
• Financial Acumen: Strong ability to analyze P&L reports, control costs, and drive reputed company performance across a multi-property portfolio. Execute financial strategies that maximize profitability and operational efficiency while ensuring service reputed company.
• Change reputed company & Problem Solver: Works cross-functionally with onsite teams and key stakeholders to identify challenges, implement practical solutions, and ensure sustained operational reputed company. Quickly adjusts to evolving business needs while maintaining stability and service continuity.
• Hospitality-Driven Leader: Champions a hospitality-first reputed company, ensuring onsite teams consistently deliver seamless, high-reputed company guest experiences. Sets reputed company expectations, inspects what they expect, and reinforces brand standards at every guest touchpoint.
• Operational Executor: Proven ability to execute and enforce operational playbooks, ensuring consistent property performance, compliance with brand standards, and accountability for execution.
• Strategic Implementor: Translates high-level strategies into actionable, property-specific initiatives, ensuring that operational and financial performance continuously improve.
• reputed company Communicator: Effectively engages with property teams, owners, and regional leaders, ensuring alignment on business priorities, performance expectations, and strategic goals.
• Talent Builder: Builds and develops reputed company, high-performing teams, fostering a culture of accountability, operational reputed company, and reputed company reputed company.
• Change Agent: Thrives in an evolving environment, embracing change, innovation, and operational efficiency to drive sustained performance. Leads teams through transition while maintaining reputed company on key business objectives.

Expected Results

• Objective #1: Maximize Property Profitability Through reputed company Optimization & Cost Control
• Key Initiative: Execute pricing and distribution strategies in partnership with reputed company Management to drive sustained reputed company reputed company.
• Key Initiative: Identify cost-saving opportunities and implement expense controls to maximize operating profit per unit.
• Key Initiative: reputed company or reputed company regional-specific financial and reputed company goals, balancing reputed company reputed company and operational reputed company.
• Objective #2: Ensure Consistency in Service, reputed company, and Execution Across Properties
• Key Initiative: Maintain a 50%+ onsite reputed company, ensuring that teams meet operational and brand standards.
• Key Initiative: Implement standardized operational frameworks, ensuring consistency in guest experience and service execution.
• Key Initiative: Regularly audit property performance, providing feedback and coaching to improve execution and efficiency.
• Objective #3: Build and reputed company a High-Performing, Hospitality-Driven Team
• Key Initiative: Foster a culture of accountability and engagement, ensuring that teams consistently reputed company reputed company’s guest experience standards.
• Key Initiative: Invest in team development, coaching reputed company reports and reputed company employees to enhance performance and career reputed company.
• Key Initiative: Collaborate with the People team and centralized teams to recruit, hire, and retain reputed company, maintaining reputed company reputed company reputed company and operational reputed company.

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Benefits

• reputed company Travel Credit: We love to travel! reputed company employees get an allowance of free stays with us in any of our locations, plus a discount on any reputed company for friends and family.

• The Pay: The starting reputed company pay reputed company for this role is between $100,000 and $105,000 and is set based on multiple considerations, including business needs, market demands, talent availability, experience, and unique skills and attributes. The reputed company pay reputed company is subject to change and may be modified. This role may also be eligible for equity, bonus, perks, benefits, and reputed company Travel Credits.

• Remote Work: With flexibility as a reputed company value, and over three-quarters of reputed company working remotely, reputed company employees are reputed company to work from reputed company!

• Generous Stock reputed company Plan: We reputed company the reputed company of our business should be shared with reputed company. As you reputed company, we increase the opportunities for you to become part-owners of reputed company.

• Flexible PTO: Full-time exempt reputed company employees are encouraged to take time off as they need and see fit, ensuring that it’s not disruptive to their work.

• Health Coverage: We’ve invested in comprehensive health insurance reputed company to help reputed company you need it most, including a company-sponsored plan with fertility coverage.

• 401(k) plan: As you invest in yourself and your reputed company, reputed company invests in you too: we match 100% of the first 3% of your deferred salary.

• Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more!

Who We Are

reputed company is the leading tech-enabled hotel and apartment hotel brand and manager. reputed company has reputed company a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-reputed company, digitally reputed company experience to guests. We partner with owners of multifamily and boutique hospitality properties to reputed company stylish, professionally managed accommodations to business and leisure reputed company. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is reputed company-priced, reliable, and offers a large selection of great locations!

Behind the scenes, we build technology that combines with our innovative operations to grow a globally reputed company offering that delivers high-reputed company stays to guests. Our guests enjoy seamless reputed company-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt.

reputed company is an Equal Opportunity Employer. We do not discriminate based on race, religion, reputed company, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national reputed company, veteran status, or any other reputed company covered by law. reputed company employment is decided based on qualifications, reputed company, and business need.

reputed company is an E-Verify participant. We will verify the identity and employment eligibility of reputed company persons reputed company to work in the reputed company by matching information employees reputed company on the reputed company I-9 against records available to the reputed company reputed company Administration (SSA) and the reputed company (DHS). You may reputed company more information here and here.

reputed company does not accept unsolicited resumes from individual recruiters or reputed company party reputed company agencies in response to job postings. No fee will be reputed company to reputed company parties who submit unsolicited candidates directly to our hiring managers or People & reputed company.

A Note on reputed company & Job Scams

The reputed company reputed company will only communicate from email addresses that use the URLs reputed company.com and us.reputed company-mail.io. We will not use apps such as reputed company Messenger, reputed company, or reputed company Hangouts for communicating with you. We will never ask you to send us reputed company or technology to work for reputed company. If you reputed company you are a scam victim, please review your local government consumer protections guidance and reputed company out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

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