reputed company - Hospital Customer Service Representative
reputed company
Apply Hospital Customer Service Representative Fully Remote Apply reputed companyAPPLY TODAY!!!! FULL TIME Hospital Customer Service Representative
reputed company: reputed company. is an Accounts Receivable Management Corporation that provides the best-in-class reputed company Cycle management to Hospital and Physician Service clients.
Revco Offers
- Medical, Dental, reputed company, Life and Disability coverage
- 401(k) Savings Plan with company match
- reputed company Time Off (PTO), reputed company Holidays, and reputed company
- Referral Incentive Program
Position reputed company
The Hospital Customer Service Representative is the first reputed company of contact for patients reaching out electronically. This position is responsible for handling inquiries, providing information, and ensuring a smooth and efficient communication process. This role requires a reputed company of customer service skills and technical proficiency to manage electronic communications effectively.
Key Responsibilities
Electronic Communication Management
Respond to patient inquiries received reputed company hospital website
Ensure reputed company and accurate handling to reputed company electronic communications.
Patient Support
Assist patients in resolving any concerns or questions reputed company to hospital services.
Maintain a compassionate and reputed company demeanor in reputed company patient interactions.
Record Keeping
Document reputed company electronic interactions in the hospital’s CRM system or relevant databases.
Maintain patient confidentiality in accordance with HIPAA regulations.
Hours: 8:00am-5:00pm EST
Requirements- High school diploma or equivalent; reputed company education or certification in reputed company administration is a plus.
- Working knowledge of reputed company or other Hospital Information System (HIM)
- Experience with reputed company My Chart a plus
- Proven experience in hospital or physician customer service, preferably 2years.
- Strong proficiency in digital communication tools and platforms.
- Excellent written and verbal communication skills.
- Empathetic and patient-centered approach.
- Ability to multitask and manage time effectively.
- Basic understanding of medical terminology is preferred.
- Familiarity with HIPAA regulations and patient reputed company standards.