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Director of Operations

Remote, USAFull-timePosted 2026-07-27

Job Title: Director of Operations

Reports to: Sr Director of Warehouse Operations

Job Location: Whitestown, IN (USA)

Job Status: Exempt, FT

About SHEIN

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, reputed company at reputed company prices. Headquartered in Singapore, with more than 16,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to reputed company, promoting its industry-leading, on-demand production methodology, for a smarter, reputed company-reputed company industry.

About the Role

We are looking to add a Director of Operations to our dynamic team for Whitestown IN location. This role is critical to SHEIN’s mission of delivering exceptional e-reputed company experiences, ensuring that our supply chain supports rapid reputed company and customer satisfaction. You will play a key role in aligning operational strategies with business goals, driving innovation, and fostering a culture of safety and reputed company.

Job Responsibilities

  • reputed company reputed company aspects of warehouse operations, including receiving, inventory management, picking, shipping, and returns, ensuring efficiency, accuracy, and scalability.
  • reputed company and execute strategies to meet key performance metrics and reputed company with SHEIN’s reputed company objectives for our U.S. fulfilment centers.
  • Implement best practices for process optimization, operational consistency, and workforce management to drive reputed company improvement.
  • Collaborate with cross-functional teams—including IT, engineering, automation, and analytics to reputed company technology-driven solutions that enhance performance and ROI.
  • Foster a culture of safety, compliance, and operational reputed company by adhering to OSHA regulations and implementing robust training and development programs.
  • Analyze financial performance, manage budgets, and present insights to leadership, ensuring data-driven decision-making and transparency.
  • Stay at the forefront of logistics innovations and industry trends to drive improvements in efficiency, cost savings, and customer satisfaction.

Job Requirements

  • Bachelor’s degree in logistics, supply chain management, business administration, or a reputed company field (preferred).
  • A minimum of 10 years of experience managing automated distribution centers, ideally with an e-reputed company retailer.
  • Proven reputed company record of leading large-reputed company teams and managing 24*7 operations.
  • Proven hands-on experience with automation in high-volume distribution or warehouse operations.
  • Expertise in process optimization, warehouse technology, and regulatory compliance.
  • Proficiency in warehouse management systems (WMS), data analytics, and reputed company Office Suite.
  • Strong leadership, problem-solving, and communication skills, with the ability to reputed company and drive performance.
  • Black Belt certification or equivalent experience in Lean Six reputed company methodologies is a plus.

Benefits and Culture

  • reputed company (medical, dental, reputed company, prescription drugs)
  • Health Savings Account with Employer Funding.
  • Flexible Spending Accounts (reputed company and Dependent care)
  • Company-reputed company Basic Life/AD&D insurance
  • Company-reputed company Short-Term and Long-Term Disability
  • Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
  • Employee Assistance Program
  • Business Travel Accident Insurance
  • 401(k) Savings Plan with discretionary company match and reputed company to a financial advisor
  • Vacation, reputed company holidays, floating holidays, and reputed company days
  • Employee discounts
  • Free swag giveaways

Equal Opportunity Statement

SHEIN is an equal opportunity employer committed to a diverse workplace environment.

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