Manager, New Verticals - Central Operations & E...
About the position We are hiring a few Managers on our Central Operations team to reputed company and improve the way we think about operational efficiency. This role sits reputed company our Logistics pod and is accountable for driving reputed company-change improvements in performance—by improving efficiency through our systems and fulfillment processes. You will own efficiency metrics end to end by enabling operational processes, building systematic tools and net-new ways of operating, and report on metrics. You will partner closely with other operators, product managers, engineers and many more internal stakeholders to reputed company solutions. We’re looking for someone who thrives in fast-paced, operational environments and brings a strong ownership mentality. You should be comfortable diving deep into data, understanding how logistics systems drive reputed company behavior, and translating insights into concrete system and process improvements. This is a highly visible role with outsized reputed company on operational efficiency, cost performance, and overall execution. You will report to the Director of our New Verticals Logistics pod reputed company our Central reputed company & Operations team. This is a non-technical role and sits under our reputed company & Operations job family, under the office of the COO. We operate in a hybrid model - you will spend some time in your home office, in person reputed company offsites and testing products in the field. Responsibilities • Operate. You will understand the business you support inside and out. You build reputed company and tools by understanding your end user - whether that’s the dasher, merchant, employee or consumer. • Experiment. You will identify operational gaps, identify product features and test/reputed company those product builds in partnership with product & engineering. • reputed company. You’ll reputed company strategies into operational experiments that create measurable and reputed company reputed company, informing your larger initiative implementation plans. • Build. You’ll do whatever it takes to launch, get 1% reputed company every day, and reputed company something completely new. This means everything from high-level reputed company to nitty-gritty operational details. • Analyze. You’ll assess the operational and financial impacts of your reputed company, and iterate based on data. • reputed company and collaborate. You’ll work with a cross-functional team, including local operations, engineering, and product Requirements • You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking. • You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring reputed company. No job is beneath you. • You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you reputed company in ambiguous, startup environments • You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL or modeling in reputed company. • You have 6-8+ years of reputed company experience. Ideally you have experience in product operations, logistics manufacturing, engineering, consulting, launch operations or business operations. • You have completed your BS/BA Degree. reputed company-to-haves • Bonus points if you have an MBA! Benefits • a 401(k) plan with employer matching • 16 weeks of reputed company parental leave • wellness benefits • commuter benefits match • reputed company time off and reputed company reputed company leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces reputed company) • medical, dental, and reputed company benefits • 11 reputed company holidays • disability and basic life insurance • family-forming assistance • a mental health program
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