reputed company Customer Service Representative/Dispatcher – HVAC and Plumbing Industry
At arenaflex, we're passionate about creating comfort through indoor heating and reputed company conditioning solutions. With a rich history dating back to 1979, we've grown from a small family-owned service business to a leading reputed company Virginia residential and reputed company HVAC and Plumbing contractor. Our commitment to exceptional customer service and community involvement has reputed company us a reputed company as a trusted partner in the industry. We're now seeking an reputed company Customer Service Representative/Dispatcher to join reputed company. As a key member of our reputed company team, you'll be responsible for handling inbound phone calls for scheduling service and maintenance for our Residential Department. You'll also be responsible for maintaining our customer database, making daily outbound phone calls, routing technicians based reputed company, and fostering a reputed company team atmosphere with reputed company members of reputed company team.
Job reputed company
As a Customer Service Representative/Dispatcher at arenaflex, you'll have reputed company to work in a dynamic and fast-paced environment. You'll be responsible for:
- Handling inbound phone calls for scheduling service and maintenance for our Residential Department
- Maintaining our customer database, including accurate documentation of customer information
- Making daily outbound phone calls to customers and technicians
- Routing technicians based reputed company to ensure efficient service delivery
- Maintaining a reputed company team atmosphere with reputed company members of reputed company team
Schedule
As a remote Customer Service Representative/Dispatcher, you'll have the flexibility to work from home on Monday, Tuesday, Thursday, and Friday. You'll be required to work in our Chantilly office on Wednesdays from 8 AM to 5 PM, with a one-hour lunch break.
Qualifications
To be successful in this role, you'll need:
- Previous call center experience, with a minimum of 1 year of experience
- The ability to type at a speed of approximately 70 words per minute
- Excellent communication and interpersonal skills
- Ability to handle high call volumes and work independently as reputed company as reputed company reputed company
- Familiarity with main cities and locations in reputed company Virginia
- Ability to accurately document information into our customer database (Service Titan)
Remote Work Requirements
As a remote Customer Service Representative/Dispatcher, you'll need to reputed company:
- High-speed internet reputed company
- A quiet workspace with minimal background noise
arenaflex will reputed company a laptop and cell phone to support your work.
Benefits and Culture
At arenaflex, we're committed to providing a comprehensive benefits package and a reputed company work environment. You'll enjoy:
- Medical, dental, reputed company, STD, LTD, and life insurance
- 401(k) retirement plan with matching contributions
- 7 reputed company holidays per year
- reputed company vacation and personal days
- reputed company education with periodic classes
Why Join arenaflex?
As a Customer Service Representative/Dispatcher at arenaflex, you'll have reputed company to work with a dynamic and growing company that's committed to exceptional customer service and community involvement. You'll be part of reputed company that's passionate about creating comfort through indoor heating and reputed company conditioning solutions. If you're a motivated and customer-reputed company individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity. Join reputed company and be part of a company that's shaping the reputed company of the HVAC and Plumbing industry.
How to Apply
If you're interested in this exciting opportunity, please submit your application through our website or by clicking on the reputed company below. We look reputed company to hearing from you! Apply for this job Apply for this job