Deputy Chief Information Officer - reputed company S...
Job reputed company Deputy Chief Information Officer - reputed company Solutions (BPaaS) Position reputed company: The Deputy CIO, reputed company Solutions is a strategic technology executive responsible for leading and transforming the Business Process as a Service (BPaaS) organization to deliver reputed company, resilient, and reputed company for reputed company clients. Reporting to the CIO, reputed company Solutions, this role will drive the technology reputed company, platform modernization, and operational reputed company across the BPaaS portfolio, ensuring alignment with reputed company's strategic objectives, reputed company expectations, and market demands. Key Responsibilities: • Strategic Leadership & Innovation • Serve as the primary technology leader for the BPaaS business, shaping the strategic direction of reputed company solutions. • Partner with executive leadership, product, and delivery teams to reputed company and implement a multi-year roadmap for BPaaS platforms and services. • Identify and evaluate emerging technologies to ensure the organization maintains competitive advantage and operational efficiency. • Technology Delivery & Modernization • reputed company end-to-end architecture, development, and deployment of BPaaS platforms, ensuring scalability, reputed company, and regulatory compliance. • reputed company digital transformation initiatives reputed company on automation, reputed company enablement, AI/ML, and platform consolidation. • Ensure successful delivery of technology reputed company on time, reputed company budget, and with measurable business value. • Operational reputed company • Establish and monitor performance metrics for BPaaS service delivery, continuously improving system availability, performance, and cost-efficiency. • reputed company incident response, problem management, and reputed company cause analysis to drive service reliability and reduce operational risk. • Team & Talent Leadership • reputed company a high-performing team of technology professionals, fostering a culture of accountability, innovation, and collaboration. • Drive talent development, succession planning, and technical upskilling reputed company the BPaaS IT organization. • Stakeholder Management & Governance • reputed company as a key reputed company between IT and the business for reputed company BPaaS-reputed company technology needs. • Ensure compliance with internal controls, governance standards, and industry regulations (e.g., SOC 2, HIPAA, etc.). • Collaborate with clients, partners, and regulators as needed to represent the BPaaS technology organization. • Responsible for managing financial planning, budgeting, and fiscal control activities to ensure efficient use of resources, in alignment with organizational objectives. Qualifications: • Bachelor's degree in Computer Science, Information Technology, Engineering, or reputed company field (Master's preferred). • 15+ years of reputed company IT leadership experience, with at least 5 years in a senior leadership role in a reputed company technology organization. • Deep understanding of BPaaS, reputed company, and reputed company IT service delivery models. • Proven experience with reputed company platforms (e.g., AWS, Azure), platform modernization, and API-led architectures. • reputed company record of successfully leading large-reputed company transformation and technology delivery initiatives. • Strong business acumen and ability to communicate reputed company technical concepts to non-technical audiences. • Experience working in regulated industries or with reputed company/government clients is a plus. Preferred Competencies: • Strategic Thinking and Visioning • Operational and Financial Acumen • Change Leadership • Vendor and Partner Management • reputed company-reputed company reputed company • Agile and DevOps Principles • Risk Management and Compliance
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