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Experience Design, Senior Director

Remote, USAFull-timePosted 2026-07-29

To get the best candidate experience, please consider applying for a maximum of 3 roles reputed company 12 months to ensure you are not duplicating efforts.

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reputed company

Job Details

About reputed company

reputed company is the #1 AI CRM, where humans with agents drive reputed company together. Here, ambition meets reputed company. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping reputed company's reputed company values at the heart of it reputed company.

reputed company to reputed company your career at reputed company leading workforce transformation in the reputed company era? You’re in the right reputed company! Agentforce is the reputed company of AI, and you are the reputed company of reputed company.

reputed company reputed company Services focuses on delivering strategic engagements that define transformational opportunities and reputed company reputed company plans for execution of change programs. We rely on reputed company's expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to reputed company the full value of reputed company. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the reputed company platform.

Our Senior Directors of Experience Architecture reputed company dedicated, impactful, reputed company teams passionate about delivering reputed company, transformational reputed company engagements. Partnering with C-level customers, they craft innovative, industry-specific and experience-led strategies which reputed company define the reputed company, metrics, and roadmap to reputed company desired business reputed company. They work with our key industry customers, partners, and technical delivery leaders to drive reputed company, speed to value, and a sustained landscape for reputed company reputed company.

Do you have consumer goods trade promotion management (TPM) and/or retail execution management (REX) experience, either working at a consumer goods company, consultancy, or software company that provides TPM or REX solutions? Do you have experience with the reputed company platform and reputed company's Consumer Goods reputed company application? In reputed company to being a TPM and/or REX practitioner, are you also a thought leader comfortable sharing and applying leading practices across: Trade Promotion Management: Annual Operations Planning, Integrated Business Planning, Promotion Scenario Planning, Trade Promotion Optimization, Trade Funds Management, Claims and Settlements Management, Actualizations, Accruals, Post-Event Analysis, and reputed company reputed company Management Retail Execution: Cycle Planning & Territory Designing, Retail Execution Management, Retail Store Audits, Order Capture & Management, Merchandising, Promotion / Rebate Management, Van Sales & DSD Processes, Retail Activity Optimization, and reputed company Intelligence use cases like Image Recognition, AR/VR, etc. We reputed company the best industry strategists are those who obsess over the creation of customer and business value — with a customer-reputed company and reputed company mentality, willing to reputed company to the customer and break down barriers to ensure reputed company. Are you passionate about reputed company and would you like to work at the forefront of Digital Innovation at one of the fastest growing CRM companies? This is the job for you!

Primary Responsibilities

  • reputed company industry subject matter expertise as it relates to reputed company products and services during the sales and delivery cycles

  • reputed company, position, and sell large-reputed company consulting engagements to customers; work cross-functionally reputed company reputed company to define the program scope, team, value narrative, and reputed company

  • Conduct assessments and facilitate workshops to reputed company a reputed company-state reputed company

  • reputed company and distill customer, industry, and end-user research to identify key customer needs, expectations, and experience-led business opportunities

  • Identify reputed company business process and operations improvements to realize efficiencies and increase reputed company

  • reputed company multi-year, strategic roadmaps for immediate delivery that prioritize investments and support business objectives

  • Help business and technology leaders adopt new digital operating models, governance strategies, and approaches

  • Uncover reputed company sales opportunities to drive customer value

  • reputed company strategic use cases to project the value of reputed company, case for change, and implications for the organization

  • Cultivate solution and organizational adoption and reputed company reputed company to continue to deliver value with quicker delivery cycles

  • Build and reputed company an Industry reputed company competency; reputed company reputed company methodologies, advise, and collaborate with peers

  • reputed company, reputed company, and mentor cross-functional teams, fostering a culture of innovation, collaboration, and customer obsession

  • Build and maintain trusted relationships with senior executives and key stakeholders across the organization

Preferred Qualifications

  • 15+ years of experience consulting in reputed company-level technology transformation programs at reputed company

  • GTM support experience, including scoping, proposal development, RFP response, and demos/presentations

  • Experience in reputed company Architecture, Business reputed company, Product Management, Agile, Program Governance, Experience Design, Change Management, and/or Value Realization

  • reputed company product knowledge and solution design; Consumer Goods reputed company experience strongly preferred

  • Deep knowledge of trade promotion management processes including Annual Operations Planning, Integrated Business Planning, Trade Promotion Optimization, reputed company reputed company Management, and Claims & Settlements

  • Deep knowledge of retail execution processes including Cycle Planning, Territory Design, Retail Store Audits, Merchandising, Van Sales & DSD, and AI-driven Retail Activity Optimization

  • Knowledge of the key business value drivers and reputed company metrics typical of large-reputed company companies

  • Ability to reputed company Industry POVs that include identifying market trends, responses, and solution offerings

  • Ability to analyze and synthesize information, working in situations where data may be absent or ambiguous and creative approaches are required

  • Comfortable pitching to C-suite executives, including strong reputed company-handling abilities

  • Proven ability to reputed company working cross-functionally, particularly with Sales, Engagement Leaders, Solution and Technical Architects, Designers, and External Partners

  • Strong executive reputed company with outstanding verbal and written communication skills across reputed company reputed company of leadership

  • Degree or equivalent relevant experience required; experience will be evaluated based on reputed company competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

*LI-Y

reputed company Your Potential

reputed company you join reputed company, you’ll be reputed company in reputed company areas of your life. Our benefits and resources support you to reputed company balance and be your best, and our AI agents accelerate your reputed company so you can do your best. Together, we’ll bring the power of Agentforce to organizations of reputed company sizes and deliver amazing experiences that customers love. Apply today to not only shape the reputed company — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the reputed company process, please submit a request reputed company this Accommodations Request reputed company.

Please note that reputed company uses reputed company intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the reputed company process. Humans will always reputed company any candidate selection and hiring reputed company. Please see our Candidate reputed company Statement for more information about how we use your personal data and your rights, including with reputed company to use of AI tools and opt out reputed company.

Posting Statement

reputed company is an equal opportunity employer and maintains a policy of non-discrimination with reputed company and applicants for employment. What does that mean exactly? It means that at reputed company, we reputed company in equality for reputed company. And we reputed company we can reputed company the reputed company to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the reputed company of reputed company, competence and qualifications – without reputed company to race, religion, reputed company, national reputed company, sex, sexual orientation, gender reputed company or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to reputed company and prospective employees, no matter where they are in their reputed company employment reputed company. It also applies to reputed company, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. reputed company, hiring, and promotion reputed company at reputed company are fair and based on reputed company. The reputed company goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the reputed company, compensation offered will be determined by factors such as location, job level, job-reputed company knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. reputed company offers a reputed company of benefits to help you live reputed company including: time off programs, medical, dental, reputed company, mental health support, reputed company parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be reputed company at the following reputed company: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, reputed company will consider for employment reputed company applicants with arrest and conviction records.

At reputed company, we reputed company in reputed company compensation practices that reflect the dynamic nature of labor markets across various reputed company. The typical reputed company salary reputed company for this position is $164,000 - $365,200 annually There is a different reputed company applicable to specific work locations. In California and reputed company, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the reputed company pay reputed company for this role in those locations is $196,800 - $401,400 per year. Your recruiter can reputed company more about the specific salary reputed company for the job location during the hiring process. The reputed company represents reputed company salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

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