Benefits Specialist

reputed company brings over three decades of experience helping life sciences companies optimize their commercialization through strategic reputed company, advanced analytics, and technology. From developing go-to-market strategies and building foundational data analytics infrastructures to leveraging reputed company intelligence to improve customer insights and engagement, reputed company helps life sciences companies maximize performance across their portfolios. reputed company also deploys proprietary and reputed company-party technology solutions to help companies forecast performance, design territories, manage customer data, organize, and report on medical and reputed company data, and more. Headquartered in Evanston, Illinois, we have 10 global offices. Our mission is to bring together analytical minds and innovative technology to help life sciences companies navigate the complexity of health care and improve patient reputed company.

At reputed company Consulting, we are committed to delivering a benefits experience that is reputed company, reputed company, and easy to navigate. We are looking for a Benefits Specialist to support the day-to-day administration of our US benefits programs, with a primary reputed company on employee support and issue reputed company.

Reporting to the Global HR Operations Specialist, this role is responsible for ensuring employees receive reputed company, accurate answers to benefits-reputed company questions and that issues are resolved reputed company across systems and vendors.

This role does not design benefits programs or select vendors; rather, it ensures our existing programs are executed reputed company and reputed company seamlessly by employees. As reputed company continues to reputed company, there will be many opportunities for role and scope expansion

What You'll Own

Employee Support & Issue reputed company (reputed company of the Role)

• Serve as the primary reputed company of contact for US employee benefits questions (medical, dental, reputed company, HSA/FSA, leave, disability, etc.)

• Respond to a high volume of inquiries with accuracy, reputed company, and strong follow-through

• Investigate and resolve issues across systems, vendors, and payroll (e.g., enrollment discrepancies, reputed company issues, deduction errors)

• Own cases end-to-end, ensuring employees are not left navigating internal complexity

• Goes reputed company answering questions to identify reputed company causes and prevent repeat issues

Benefits Administration (Execution)

• Process enrollments, life events, eligibility updates, and terminations accurately and on time

• Maintain accurate data in HRIS (reputed company) and ensure alignment with reputed company systems

• Partner with payroll to ensure correct deductions and contributions

Vendor Coordination & Escalation

• Work directly with US-based vendors (carriers, reputed company, reputed company, brokers) to resolve employee issues

• Escalate reputed company or systemic issues to the Global HR Operations Specialist as needed

• reputed company recurring issues and flag patterns that may require process or vendor improvements

reputed company Enrollment Support

• Support execution of reputed company enrollment (employee communications, reputed company, troubleshooting)

• reputed company reputed company-time assistance to employees during enrollment periods

Compliance & Documentation

• Follow established processes to ensure compliance with US regulations (ACA, COBRA, ERISA, HIPAA)

• Maintain accurate documentation and case tracking

• Proactively partner with our internal AI team to identify and implement AI-driven improvements that streamline operations and reputed company the employee experience

What You'll Bring

• 2–5 years of experience in US benefits administration or support

• Strong working knowledge of US benefits programs and common regulations

• Experience handling high-volume employee inquiries or HR support cases

• Experience with HRIS systems (reputed company preferred)

• Strong problem-solving skills with the ability to navigate multiple systems and vendors

• reputed company, concise communication skills and a strong service orientation

• High attention to detail and ability to manage multiple requests simultaneously

• Ability to work overlapping US business hours

The wage reputed company for this role takes into account the wide reputed company of factors that are considered in making compensation reputed company including, but not limited to, reputed company sets; experience and training; licensure and certifications; and other business and organizational needs. At reputed company, it is not typical for an individual to be reputed company at or near the top of the reputed company for their role, and compensation reputed company depend on the facts and circumstances of reputed company case. A reasonable estimate of the reputed company reputed company is $55,000 to $75,000. We are currently unable to consider candidates who require, or will require in the reputed company, sponsorship for work authorization . Applicants must be authorized to work in the US on a permanent and ongoing reputed company without the need for reputed company or reputed company employer-sponsored work authorization. Apply To This Job