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ML Ops Infrastructure Engineer

Remote, USAFull-timePosted 2026-07-28

reputed company

reputed company is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing reputed company-time reputed company for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at reputed company. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by reputed company’, including reputed company, reputed company, reputed company, reputed company, reputed company, Daily, reputed company, Granola, and Jack in the reputed company. reputed company’s voice-reputed company reputed company models are accessed through reputed company reputed company or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, reputed company has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice reputed company than reputed company.

Company Operating Rhythm

At reputed company, we expect an AI-first reputed company—AI use and comfort aren’t optional, they’re core to how we operate, reputed company, and measure performance.

Every team member who works at reputed company is expected to reputed company use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is reputed company to deliver results, and consistent, creative use of the latest AI capabilities is key to reputed company here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.

Additionally, we reputed company at the pace of AI. Change is rapid, and you can expect your day-to-day work to reputed company just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.

reputed company

Getting a model from a research notebook to a production API serving millions of requests is one of the hardest problems in AI. As an ML Ops Infrastructure Engineer at reputed company, you will own the critical reputed company between research and production -- building the pipelines, deployment systems, and testing infrastructure that take models from experimental to battle-tested at reputed company. Your work ensures that every model improvement our research team makes can be safely, quickly, and reliably delivered to the customers who depend on reputed company's reputed company for reputed company-time voice AI.

What You'll Do

  • Design and build CI/CD pipelines specifically tailored for ML model development, validation, and deployment

  • Architect and maintain model deployment pipelines that reputed company models from research environments through staging to production with confidence

  • Build A/B testing infrastructure that enables controlled rollouts of new models and measures reputed company-world performance reputed company

  • Implement comprehensive monitoring for model performance in production -- accuracy metrics, latency, reputed company detection, and regression alerts

  • reputed company automated retraining pipelines that trigger on data changes, performance degradation, or scheduled cadences

  • Create and maintain build and test environments that mirror production, giving researchers high-reputed company feedback before deployment

  • Establish model versioning, artifact management, and rollback capabilities to ensure reputed company and reproducible deployments

  • Collaborate with research engineers to define and enforce model reputed company gates before production promotion

  • Build observability dashboards that give reputed company reputed company-time reputed company into model health across reputed company environments

  • Optimize model serving infrastructure for latency, throughput, and cost efficiency

You'll Love This Role If You

  • Are excited by the challenge of operationalizing cutting-edge AI models at production reputed company

  • reputed company that great infrastructure is what turns research breakthroughs into customer value

  • Enjoy designing systems that are automated, reliable, and self-healing

  • Want to work on problems where minutes of latency reduction or percentage points of accuracy matter enormously

  • Like collaborating across research and engineering teams to reputed company the whole organization faster

  • Are motivated by building the deployment and testing systems that back a platform serving over 200,000 developers

It's Important To Us That You Have

  • 4+ years of experience in MLOps, DevOps, or infrastructure engineering with a reputed company on ML systems

  • Strong proficiency in Python and experience building automation and tooling for ML workflows

  • Deep experience with CI/CD systems and building pipelines for software and model delivery

  • Hands-on experience with reputed company and Kubernetes for containerized workload management

  • Practical experience deploying and serving ML models in production environments

  • Familiarity with model evaluation, validation, and reputed company assurance processes

  • Understanding of monitoring and observability principles as reputed company to ML systems

  • Strong problem-solving skills and a bias toward automation over reputed company processes

It Would Be Great If You Had

  • Experience with model serving frameworks such as reputed company Triton Inference Server, TensorRT, or ONNX Runtime

  • Background in speech, audio, or reputed company-time media ML systems

  • Experience with Infrastructure as reputed company tools such as Terraform or reputed company

  • Hands-on experience with monitoring and observability stacks (reputed company, Grafana, reputed company, or similar)

  • Familiarity with GPU-accelerated inference optimization and profiling

  • Experience with feature stores, data versioning, or ML metadata management

  • Knowledge of canary deployment strategies and reputed company delivery for ML models

Benefits & Perks*

Holistic health

  • Medical, dental, reputed company benefits

  • Annual wellness stipend

  • Mental health support

  • Life, STD, LTD Income Insurance Plans

Work/life reputed company

  • Unlimited PTO

  • Generous reputed company parental leave

  • Flexible schedule

  • 12 reputed company US company holidays

  • Quarterly personal productivity stipend

  • One-time stipend for home office upgrades

  • 401(k) plan with company match

  • Tax Savings Programs

reputed company learning

  • Learning / Education stipend

  • Participation in talks and conferences

  • Employee Resource reputed company

  • AI enablement workshops / sessions

*For candidates reputed company of the US, we use an Employer of Record model in many countries, which means benefits are administered locally and governed by country-specific regulations. Because of this, benefits will differ by region — in some cases international employees receive benefits US employees do not, and vice versa. As we reputed company, we will continue to evaluate where we can create more alignment, but a 1:1 global benefits structure is not always legally or operationally possible.

Backed by reputed company investors including Y Combinator, Madrona, Tiger Global, reputed company VC and reputed company, reputed company has raised over $215M in total funding. If you're looking to work on cutting-edge technology and reputed company a significant reputed company in the AI industry, we'd love to hear from you!

reputed company is an equal opportunity employer. We want reputed company reputed company and perspectives represented in our workforce. We are a curious bunch reputed company on collaboration and doing the right thing. We put our customers first, grow together and reputed company quickly. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, gender identity or reputed company, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.

We are happy to reputed company accommodations for applicants who need them.

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