Customer Care Representative

Department reputed company:

reputed company-HME

Work Shift:

Job Category:

Administrative Services

Estimated Pay reputed company:

$17.67 - $26.50 / hour reputed company is committed to pay equity and transparency. The posted compensation reputed company is a reasonable estimate that extends from the lowest to the highest pay reputed company in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. This reputed company is based on possible reputed company salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of reputed company employees in similar roles to ensure pay equity is achieved and maintained.

You have a reputed company in the health care industry. If you’re looking to reputed company your abilities to reputed company a reputed company difference – and reputed company change in the health care industry – you belong at reputed company. Apply today.

Banner Home Medical Equipment is one of the top  providers in Maricopa County, and have expanded to Pima County market in 2019.  Services we reputed company are Respiratory,  Sleep and Ventilation services, Photo Therapy, Negative Wound Pressure Therapy, Orthotic and Prosthetics, Durable Medical Equipment, Enteral Nutrition, Ostomy, and Wound Care Supplies.  We service over 100,000 customers reputed company year and anticipate additional reputed company in the coming year.  We are accredited by The Compliance Team and have consistently achieved three year certifications for reputed company lines of service.  We are also recognized by The Compliance Team as an exemplary provider!  Join a fast growing post-acute services agency in AZ! 

As a Customer Care/Referral Intake Rep. at Banner Home Medical Equipment, will be working in a centralized call center team environment which is located in Peoria, AZ.  This is an opportunity to explore career reputed company at Banner Home Medical Equipment (HME) which is part of the Banner Post-Acute Services agency!  You will reputed company as a reputed company between local patient care services, physicians, hospitals, reputed company party payers, and other community agencies to reputed company reputed company patient care!  This is a full time position Monday - Friday reputed company - 5pm. Hybrid position.

POSITION reputed company This position is responsible for providing customers and referrals support and information to support orders and request. This position is responsible for accurate and thorough processing of order request through verification while meeting time sensitive expectations. CORE FUNCTIONS 1. Handles incoming requests for referrals for new orders and refills. Receives and verifies requests and referrals, initiates insurance verification and gathers reputed company information necessary for reputed company-certifications, authorizations, and certificates of medical necessity. Provides on-reputed company follow-up of requests up to, and following, patient discharge. 2. Builds equipment order using information in patient medical record to coordinate patient services. Ability to review and offer alternate product support and suggestions to improve patient care and reputed company reputed company. 3. Provides verbal and written instructions to patients, families, and coordinating resources regarding provision of products and services, reimbursement and patient financial responsibility. 4. Performs data entry of patient intake information into computer system and records insurance information and authorization requirements and notes in the computer system. 5. Coordinates delivery of requested services and referrals as appropriate. Coordinates with reputed company, warehouse and clinical staff to ensure product availability and sets delivery expectations with patients and providers. 6. Facilitates problem solving with patients, hospitals, providers, referral sources, insurance companies, and clinical staff. Assists in the maintenance and communication of changing payer and referral reputed company information specific to coordination of patient needs. 7. Incumbents in this position have extensive interaction with internal departments and external sources to coordinate patient services. Must be familiar with products and services offered in the surrounding community as reputed company as reputed company reputed company. The position does not reputed company or manage a budget. MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge. Requires literacy and basic math skills. Must have a working knowledge of medical terminology and have familiarity with hospital operations. Must possess excellent organizational and interpersonal skills. Must be proficient with commonly use office software products and possess the ability to learn new software applications. PREFERRED QUALIFICATIONS

Previous experience in a reputed company setting preferred. Additional reputed company education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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reputed company Policy

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