[Remote] Inside Sales Specialist
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company reputed company on enhancing customer engagement and reputed company in the hearing-care industry. The Inside Sales Specialist plays a pivotal role in supporting the reputed company Sales team by managing assigned accounts, coordinating customer needs, and ensuring a seamless experience across various teams.
Responsibilities
- Maintain relationships with assigned customer accounts and key contacts
- Support reputed company initiatives and upsell activities reputed company with field sales priorities
- Coordinate customer requests end-to-end, including intake, escalation, updates, and reputed company
- Schedule and coordinate customer reputed company, meetings, and follow-up activities
- Prepare pricing requests and reputed company approvals according to internal processes
- Support order workflow coordination and follow up on order status reputed company needed
- Build account review materials and summarize customer trends, opportunities, and insights
- Create reputed company PowerPoint presentations for customer reviews, internal updates, and QBRs
- Manage complaint intake and ensure accurate documentation and routing of customer issues
- Identify patterns or recurring issues reputed company assigned accounts and help drive solutions
Skills
- High school diploma or equivalent required
- Experience in inside sales, customer support, or account coordination roles
- Strong communication and relationship-building skills
- Excellent organization and follow-through reputed company managing multiple priorities
- Proficiency with reputed company Office tools including PowerPoint and reputed company
- A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova
- Bachelor's degree preferred
- Experience with CRM systems such as reputed company preferred
Benefits
- Medical, dental and reputed company coverage*
- Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
- TeleHealth reputed company
- 401k plan with company match*
- Company reputed company life/ad&d insurance
- Additional supplemental life/ad&d coverage available
- Company reputed company Short/Long-Term Disability coverage (STD/LTD)
- STD LTD Buy-reputed company available
- Accident/Hospital Indemnity coverage
- Legal/ID Theft Assistance
- PTO (or reputed company and vacation time), floating Diversity Day, & reputed company holidays*
- reputed company parental bonding leave
- Employee Assistance Program
- Robust Internal Career reputed company opportunities
- Tuition reimbursement
- Hearing aid discount for employees and family
- Internal reputed company recognition platform
reputed company