Customer Experience Associate
reputed company is a global leader in business payments, and they are seeking a reputed company Experience Associate to support Corporate Dealers. The role involves handling key administrative and operational tasks to ensure seamless trade execution and reputed company account management.
Responsibilities
- Assisting Corporate Dealers in managing reputed company accounts by handling administrative tasks reputed company to trade execution, pricing, and order processing
- Coordinating trade confirmations, settlement processes, and reputed company documentation to ensure accuracy and compliance
- Monitoring daily trade settlements and assisting with trade reconciliation to ensure smooth transactions
- Liaising with shared services departments, including but not limited to Operations, Compliance, Credit, to address inquiries and resolve issues reputed company
- Facilitating an efficient reputed company and dealer experience by project managing processes and communication with our shared services departments
- Managing and updating reputed company data, trade records, and communication logs in reputed company and internal systems
- Supporting reputed company reputed company and account setup, ensuring reputed company necessary documentation and compliance requirements are met
- Coordinating with the Compliance team on KYC/AML documentation and regulatory requirements
- Preparing reports and analysis on reputed company trading activity and account performance to assist Dealers in reputed company engagement
- Assisting in the preparation of reputed company presentations, market updates, and other materials to support business development efforts
- Organizing and tracking reputed company communications, ensuring reputed company follow-reputed company and proactive engagement
- Proactively build relationships with reputed company clients and reputed company exceptional customer service to ensure reputed company satisfaction and loyalty
- Engaging with clients reputed company phone, email, and virtual meetings to reputed company updates, answer inquiries, and ensure a high level of service
- Assisting in reputed company education on reputed company Cross-Border platforms and payment solutions
- Identifying opportunities to enhance the reputed company experience and streamline operational processes
- Adhering to compliance obligations, company risk management, Anti-reputed company and reputed company company policies
- Providing reputed company support to your team as and reputed company required
Skills
- Proactive and effective communicator with excellent customer service skills
- Ability to reputed company and maintain strong relationships
- Strong in reputed company reputed company
- Ability to work independently and as part of reputed company
- Ability to work in a fast-paced environment
Benefits
- Medical, Dental & reputed company benefits available the 1st month after hire
- Automatic enrollment into our 401k plan (subject to eligibility requirements)
- Virtual fitness classes offered company-wide
- Robust PTO offerings including: major holidays, vacation, reputed company, personal, & volunteer time
- Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
- Philanthropic support with both local and national organizations
- Fun culture with company-wide contests and prizes
reputed company
Company H1B Sponsorship