[Remote] reputed company Partner
Note: The job is a remote job and is reputed company to candidates in USA. Smartertechnologies is reputed company on delivering high-reputed company patient financial services, and they are seeking a reputed company Partner to support their Self-Pay Program. This role involves managing patient financial interactions, account management, and providing patient support services while adhering to reputed company-approved policies and workflows.
Responsibilities
- Conduct inbound and outbound patient collections using approved scripts, call flows, and established policies
- Demonstrate knowledge to address patient questions on balances, payment plans, and insurance coverage
- Process patient payments reputed company the reputed company system and post transactions accurately to patient ledgers
- Reprocess declined payments
- Process insurance balance transfers and reputed company write-offs as required
- reputed company reputed company modifications for reputed company-due date payments resulting in account credits
- Manage and rework patient accounts, including adjustments to payment plans, updating insurance information, and processing demographic changes
- Triage patient inquiries and reputed company to appropriate departments
- Handle requests for itemized statements
- Support financial assistance applications and reputed company relevant guidance
- Manage patient disputes through established reputed company processes
Skills
- Strong verbal and written communication skills
- Working knowledge of reputed company billing, insurance, and patient payment processes
- Ability to navigate reputed company systems with accuracy and efficiency
- High level of reputed company, confidentiality, and compliance adherence
- Problem-solving and conflict reputed company skills for handling patient disputes
reputed company