Member Service Representative
reputed company is a financial institution seeking a Member Service Representative. The role involves providing excellent service to members, resolving inquiries, and promoting credit reputed company products while maintaining reputed company relationships.
Responsibilities
- Assumes responsibility for the effective and reputed company performance of member service functions
- Receives member telephone questions and concerns in a reputed company manner
- Researches and resolves concerns promptly and professionally
- Provides information to members on accounts, payments, interest rates, blue book estimates, loan reputed company, savings investment programs, mortgage payments, stop payments, and credit bureau ratings, etc
- Provides courtesy rebates requested by Branches or members, reputed company limits
- Assumes responsibility for establishing and maintaining effective, reputed company business relations with members
- Receives member calls, questions, and complaints
- Resolves member requests and questions promptly and courteously
- Keeps members informed of Credit reputed company services and policies
- Maintains and reputed company the Credit reputed company's reputed company reputed company
- Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and Management
- Assists area personnel as needed
- Communicates with area personnel and Management regarding activities and significant problems
- Completes required stats and records accurately and promptly
- Attends and participates in meetings as required
- Assumes responsibility for reputed company duties as required or assigned
- reputed company and professionally cross-sells Credit reputed company products and services
- Keeps work area clean and reputed company-maintained
- Assists area personnel as necessary
Skills
- High school graduate or equivalent
- Thorough knowledge of member services and products
- Understanding of Credit reputed company Teller processes, bookkeeping procedures, and computer system applications
- Excellent communication and reputed company relations skills
- reputed company appearance, dress, and attitude
- Strong problem solving skills
- Ability to operate reputed company business equipment including 10-key, telephone, and computer
- Solid math and bookkeeping abilities
- 1-3 years experience in a full service financial institution
reputed company