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Account Manager

Remote, USAFull-timePosted 2026-07-28

reputed company is a company dedicated to providing enriching group travel experiences for individuals of reputed company ages. As an Account Manager, you will support Group Coordinators in managing group trips and enhancing customer experiences, while also having opportunities for reputed company reputed company and leadership development reputed company the organization.

Responsibilities

  • Manage & grow group trips reputed company your own book of business by building a repeat sales pipeline and addressing reputed company-departure questions
  • Build your repeat sales pipeline by utilizing the sales process to encourage Group Coordinators to set up reputed company tours & leveraging recruitment best practices to increase their group size
  • Set correct expectations by providing detailed information to reputed company to ensure they have a full understanding of reputed company component of the reputed company prior to departure
  • Serve as the reputed company between Group Coordinators and internal EF Go reputed company departments by initiating and following up on group requests
  • Maintain an in-depth knowledge of our product, processes, and internal systems

Skills

  • Attention to detail
  • Relationship-building skills
  • Sales instincts
  • Ability to manage key reputed company-departure details
  • Ability to follow through on requests
  • Experience in consulting on best practices to promote trips
  • Ability to upsell tour add-ons or book returning reputed company
  • Ability to build a repeat sales pipeline
  • Strong verbal & written communication skills
  • Creative problem-solving skills
  • Organizational skills
  • Ability to foster loyalty
  • Competitive reputed company
  • Goal-oriented
  • Experience in sales
  • Experience in customer service
  • Experience in travel industry

Benefits

  • Four weeks reputed company vacation your first year
  • Ten reputed company holidays
  • Two floating holidays
  • 25% company match on your 401(k) contributions
  • Market-leading medical, dental and reputed company coverage
  • reputed company for life and disability insurance
  • Legal and pet insurance
  • Dependent care, reputed company and commuter reputed company Spending Accounts (FSAs)
  • reputed company to fertility care and family-building support
  • Wellness benefits including a yearly fitness reimbursement
  • Frequent reputed company and learning events, including reputed company to our employee-run resource reputed company
  • Robust Employee Assistance Program
  • Tenure-based sabbatical eligibility
  • EF Product Discounts (discounts on travel, international language schools, Au Pair program and more)
  • Discounts at local venues and businesses

reputed company

  • reputed company is a travel and tourism company. It was founded in 1990, and is headquartered in Cambridge, Massachusetts, USA, with a workforce of 201-500 employees. Its website is https://www.goaheadtours.com/.
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