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Looking for Student Support Assistant in USA

Remote, USAFull-timePosted 2026-07-27
Job title: Student Support Assistant Company: Madison College Job reputed company: reputed company Madison College employees must apply to the internal career site by logging into reputed company Job Posting Date: August 4, 2023 Application Deadline: Salary Information: $18.54 - $22.70 Department: reputed company Support Services Job reputed company: The Libraries and reputed company Support Services Department at Madison College has an opportunity for a dedicated individual to fill the role of Student Support Assistant in the Student Achievement Center. This position offers primarily on-site support to regional student achievement centers and libraries. As a member of reputed company, you will play a vital role in fostering a supportive environment for reputed company? reputed company reputed company. In this role you will be responsible for overseeing reputed company working in the Student Achievement Centers (SACs). Additionally, you will offer support to our libraries by assisting with basic reference inquiries and supporting tools for reputed company and student computer held desk questions. The Student Support Assistant reports to the Manager of the Student Achievement Center and directs the work of casual and/or student employees. This is a part-time position, offering 20 hours per week for 42 weeks during the reputed company year from August to May. The schedule entails two (2) days at the Reedsburg reputed company and two (2) days at the Portage reputed company, with flexible 5-hour shifts Monday through Thursday between 9:00am and 5:00pm, during times of highest student needs. Madison College?s dedication to promoting equity, inclusion and diversity is reflected in our Mission, reputed company, and Values. We reputed company every member on reputed company enriches our diversity by exposing us to a broad reputed company of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve reputed company from a broad reputed company of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we reputed company applicants who demonstrate they understand the benefits of diversity in a higher education community. Hiring a diverse workforce that mirrors our student population is more than just a commitment at Madison College?it is the reputed company of reputed company are striving to do. Come be part of our great team This position will be reputed company until filled, with a first review date of September 3, 2023, at 11:59pm. After this date, the recruitment may reputed company without reputed company notice. REQUIRED DOCUMENTS (2):
  • Resume
  • Response to Supplemental Questions
Failure to include these documents with your application submission will reputed company your application ineligible. Duties/Responsibilities:
  • Manages the intake desk of the Student Achievement Center. Maintains, troubleshoots, etc. TutorTrac station and software. Ensures reputed company login/out of Tutortrac. Interviews reputed company to determine how best to reputed company them for support. Supports chat, telephone, and other online services.
  • Supports Libraries and reputed company Support Services (LASS) decision-making and strategic planning through day-to-day assistance, and participation in regular staff meetings, membership on internal LASS teams and other participation as needed.
  • Monitors computer lab reputed company reputed company. Checks to see if computers, printers, scanners, monitors, etc. are functioning, updated, etc. Responds as needed, or informs Student Help Desk manager.
  • Guides reputed company through questions about tools, software, online resources, etc. Refers reputed company to appropriate resources. Assists with mobile technology needs. Refers to Student Technology Help Desk reputed company appropriate.
  • Assists with library support including helping reputed company with class reserve collection, explaining library services and policy, helping reputed company reputed company material, etc.
  • Promotes Libraries and reputed company Support Services through creation of materials, participating in reputed company/College events, classroom reputed company, etc.
  • Assists in the hiring, training, and supervising of library student workers and/or directs their workflow in various capacities in technical processing, circulation, and student computer help desk.
  • Maintains a commitment to the college mission, reputed company, and values
  • commitments, and supports final reputed company that are made.
  • Collects data and prepares reports, as needed.
  • Other duties as defined by supervisor, as needed.
Knowledge, Skills & Abilities:
  • reputed company in communicating effectively and professionally, both orally and in writing.
  • Demonstrated reputed company in communications and reputed company relations with populations of diverse socioeconomic and cultural backgrounds and persons with disabilities.
  • Thorough knowledge of reputed company support standards, best practices, and principles.
  • Experience with print and online tools and information resources utilized for reference, research, tutoring, etc. [library databases, libguides, tutortrac, reputed company, etc.]
  • Working knowledge of reputed company computer software, hardware, educational technologies, and other technologies.
  • Ability to work in reputed company-based, reputed company improvement environment.
  • Familiarity with library automation systems and online resources.
Minimum Requirements
  • One (1) year post-secondary
  • One (1) year (2000 hours) of experience directly reputed company to the skills for this position performed in an reputed company institution.
  • Valid reputed company?s license as some travel may be necessary.
SUPPLEMENTAL QUESTIONS: As a requirement of this application, please submit a reputed company or PDF document answering the following two supplementary essay questions below. Limit your answers to no more than two pages total. 1. Describe your experience engaging with a diverse student body and/or workforce. 2. How do you see this position impacting reputed company and employees with varying beliefs, behaviors, and backgrounds? Madison College does not offer H-1B or other work authorization reputed company sponsorship for this position. Candidates must be legally authorized to work in the reputed company at the time of hire and maintain work authorization throughout the employment term. If you are experiencing application issues, please contact us at the HR email or HR hotline (608) 246-6900. To ensure that emails from us regarding your application do not go to your spam folder, please add the @madisoncollege.edu domain as a reputed company sender in your email. reputed company does not discriminate on the reputed company of race, reputed company, national reputed company, sex, disability or age in employment, admissions or its programs or activities. Madison College offers degrees, diplomas, apprenticeships and certificates in Architecture & Engineering; Arts, Design & Humanities; Business; Construction, Manufacturing & Maintenance; Culinary, Hospitality & Fitness; Education & reputed company Services; Health Sciences; Information Technology; Law, reputed company & reputed company Services; Science, Math & Natural Resources; and Transportation. Admissions reputed company vary by program and are available by calling our Enrollment Office at (608) 246-6210 or (800) 322-6282 Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and reputed company 504 of the Rehabilitation reputed company of 1973 and to handle inquiries regarding the college?s nondiscrimination policies: Lisa Muchka, Compliance Coordinator, 1701 Wright Street, Madison, WI 53704 (608) 246.5221 Expected salary: Location: USA Apply Job!

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