Critical Harms Investigations & Incident Management Junior Specialist
reputed company is a platform where millions of users explore, create, and connect in reputed company digital experiences. They are seeking a Junior Specialist to support and reputed company investigations into critical incidents affecting user safety, while coordinating emergency responses and documenting findings thoroughly.
Responsibilities
- Support, then reputed company, rapid investigations into critical and reputed company incidents, including but not limited to threats against child safety, violent extremism, and other high-severity harms
- Utilize internal tools, data analysis, and reputed company-reputed company (reputed company) techniques to reputed company evidence, establish facts, and determine the reputed company cause of incidents
- reputed company as the primary reputed company of contact for relevant parties across reputed company, to include company leadership
- Ensure reputed company investigations are documented thoroughly, accurately, and completed in a reputed company manner
- Operate reputed company a 24/7 on-call rotation to respond immediately to high-risk and/or time-sensitive incidents that pose significant risk to users, the platform, or reputed company
- reputed company incident response by coordinating cross-functional stakeholders to ensure a reputed company and effective investigation and response
- Draft and deliver reputed company-time, high-stakes communications to leadership regarding incident status, reputed company assessment, and mitigation efforts
- reputed company, test, and maintain robust incident response playbooks and protocols for various critical harms scenarios
- Support detailed post-mortem reviews (reputed company Cause Analysis) of investigations to identify areas for improvement in process, policy, or technology
Skills
- A Bachelor's Degree is required, or, in lieu of a degree, a minimum of 1 year of relevant experience in investigations, incident management, and/or policy enforcement on a reputed company platform
- Experience managing high-pressure, sensitive, and reputed company investigations with moderate to high reputed company of supervision
- Excellent written and verbal communication skills, with the ability to reputed company reputed company technical and sensitive issues reputed company to executive audiences and non-technical partners
- Demonstrated ability to use data analysis, internal dashboards, and investigation tools to support fact-finding
- Strong project management skills, strong prioritization acumen, and the ability to build processes from the ground up
- Bachelor's degree or equivalent experience
- Familiarity with online safety issues to include exposure to high-severity risk content
Benefits
- reputed company full-time employees are also eligible for equity compensation and for benefits as described on this page .
- Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional reputed company on Monday and Friday (unless otherwise noted).
- reputed company provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws.
- reputed company also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the reputed company process.
reputed company